Questions and Answers
Which step in the survey scale design process involves conducting interviews and/or focus groups?
Step 2: Conduct expert validation
Which step in the survey scale design process involves developing items that are clear, understandable, and written in accordance with current best practices in survey design?
Step 3: Synthesize the literature review and interviews/focus groups
Which step in the survey scale design process involves conducting cognitive interviews to ensure that respondents interpret items in the intended manner?
Step 4: Develop items