Supporting Operating Systems Quiz
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Questions and Answers

Which of the following is NOT a challenge when supporting an operating system?

  • Training and assisting users
  • Using various configuration utilities (correct)
  • Troubleshooting problems
  • Planning the deployment of software

    • What knowledge is required for troubleshooting an operating system?

  • Knowledge of software deployment
  • Knowledge of common symptoms and probable causes (correct)
  • Knowledge of user training
  • Knowledge of business factors

    • What are the objectives of this lesson?

  • Performing OS installations and upgrades
  • Installing and configuring applications
  • Troubleshooting Windows OS problems
  • All of the above (correct)

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