Support Providers Job Descriptions and Evaluation Strategies
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Questions and Answers

Supportive housing can only be considered a health service but not a housing program.

False

Balancing act between stability and flow refers to the challenge of delivering services with different priorities.

True

Many supportive housing organizations in the case studies receive funding from a single, straightforward source.

False

Efficient coordination between different funders can lead to inconsistencies in reporting requirements.

<p>False</p> Signup and view all the answers

Using standardized assessment tools is not necessary when conducting needs assessment for supportive housing residents.

<p>False</p> Signup and view all the answers

During the Individualized Housing Support Coordinator Plan stage, the support coordinator and tenant work on areas identified by the tenant to support greater housing stability.

<p>True</p> Signup and view all the answers

Promoting Self Awareness stage involves tenants completing a quality of life survey and making plans for their future.

<p>False</p> Signup and view all the answers

Recognizing Self-Management stage focuses on maintaining housing by working on areas like self-control, accountability, and outlook about the future.

<p>True</p> Signup and view all the answers

Reframing/Rebuilding is the phase where participants prepare to connect to ongoing supports such as a mental health nurse.

<p>False</p> Signup and view all the answers

The main goal of the stage where tenants complete a crisis plan is to determine areas to work on for greater housing stability.

<p>False</p> Signup and view all the answers

The lack of affordable housing options leads to a bottleneck issue with waitlists growing faster than available units.

<p>True</p> Signup and view all the answers

Supportive housing staff are mainly responsible for managing landlord engagement strategies.

<p>False</p> Signup and view all the answers

Moving tenants or moving supports are two innovative approaches mentioned in the case studies to manage the bottleneck issue.

<p>True</p> Signup and view all the answers

Partnering with other supportive housing service providers is not necessary to identify potential tenants who require less support.

<p>False</p> Signup and view all the answers

Tenants in supportive housing only require housing that is safe and secure, maintenance is not a key factor.

<p>False</p> Signup and view all the answers

Having a team available to review the data helped gather different perspectives on the same information.

<p>True</p> Signup and view all the answers

Documenting the project and findings in one place is not necessary for sharing information between partners.

<p>False</p> Signup and view all the answers

TCH partnering with Houselink allows TCH to solely focus on being a service provider.

<p>False</p> Signup and view all the answers

Identifying high service needs and gaps in services can help in strategically planning how to fill those gaps effectively.

<p>True</p> Signup and view all the answers

Community Service Coordinators at TCH specifically focus on issues related to tenant arrears.

<p>False</p> Signup and view all the answers

The regional housing service manager is not involved in the planning tables for the project.

<p>False</p> Signup and view all the answers

The collaborative handles all 5 stages of recovery from homelessness for the tenants.

<p>False</p> Signup and view all the answers

Out of 62 individuals housed, 11 people went back to homelessness, and all 11 were re-housed through the program.

<p>False</p> Signup and view all the answers

The tools developed for engaging tenants and transitioning them into housing can only be utilized by the organizations within the collaborative.

<p>False</p> Signup and view all the answers

Strong leadership is considered non-essential in overseeing the supportive housing work.

<p>False</p> Signup and view all the answers

What is the main goal of the 'Promoting Self Awareness' stage in supportive housing programs?

<p>To have tenants complete a quality of life survey and make plans for their future</p> Signup and view all the answers

Which of the following is a key factor in the success of supportive housing programs, according to the text?

<p>Strong leadership in overseeing the supportive housing work</p> Signup and view all the answers

Which of the following is an innovative approach mentioned in the case studies to manage the 'bottleneck issue' in supportive housing?

<p>Moving tenants or moving supports to different locations</p> Signup and view all the answers

What is the main focus of the Community Service Coordinators at Toronto Community Housing (TCH)?

<p>Issues related to tenant arrears</p> Signup and view all the answers

What is the 'balancing act between stability and flow' referring to in the context of supportive housing programs?

<p>The challenge of delivering services with different priorities</p> Signup and view all the answers

What is the key approach used by the John Howard Society to support tenants with complex health needs in permanent housing?

<p>A harm reduction approach that focuses on improving health and housing retention</p> Signup and view all the answers

What is the primary method used by the John Howard Society to determine the support needs of their tenants?

<p>Using a combination of needs assessment tools, staff assessment, and tenant self-determination</p> Signup and view all the answers

What is a key strategy mentioned in the text for improving tenant income and financial stability in supportive housing?

<p>Helping tenants apply for government assistance and disability benefits</p> Signup and view all the answers

What is a key challenge mentioned in the text regarding the delivery of supportive housing services?

<p>Balancing the need for tenant stability with the desire for tenant turnover and housing availability</p> Signup and view all the answers

What is a key factor mentioned in the text for supporting tenants with complex health needs in permanent supportive housing?

<p>Providing on-site clinical health services and case management</p> Signup and view all the answers

Which of the following is a key principle of the Housing First approach?

<p>Providing permanent, affordable housing without preconditions of sobriety or treatment</p> Signup and view all the answers

What is the primary role of an Intensive Support Team in supportive housing?

<p>Providing comprehensive, wraparound support services to tenants</p> Signup and view all the answers

Which of the following is a key principle of Trauma-Informed Care in supportive housing?

<p>Prioritizing safety, trustworthiness, and empowerment for tenants</p> Signup and view all the answers

Which strategy can supportive housing providers employ to improve tenant income?

<p>Assisting tenants in applying for disability benefits and other income supports</p> Signup and view all the answers

What is a common challenge faced by supportive housing providers in managing waitlists?

<p>Lack of affordable housing options, leading to bottlenecks</p> Signup and view all the answers

Which of the following is a key challenge faced by supportive housing providers, as identified in the text?

<p>Lack of affordable housing stock</p> Signup and view all the answers

What is a common approach used by providers to address the challenge of limited affordable housing units?

<p>Relocating tenants to different units</p> Signup and view all the answers

What is one of the implications for system reform identified through the case study practices?

<p>Need for greater standardization</p> Signup and view all the answers

Which of the following is NOT mentioned as a common challenge faced by supportive housing providers?

<p>Inadequate funding for support services</p> Signup and view all the answers

What is the purpose of having a team available to review data, as mentioned in the text?

<p>To gather different perspectives on the same information</p> Signup and view all the answers

What is a key element of the housing first approach that must be maintained?

<p>Tenant choice with portable rent supplements</p> Signup and view all the answers

Which of the following is NOT mentioned as a promising practice when transitioning tenants in supportive housing?

<p>Matching tenants to predetermined housing types</p> Signup and view all the answers

What approach is mentioned as being important when providing support to tenants in supportive housing?

<p>Trauma-informed approach</p> Signup and view all the answers

Which of the following is NOT mentioned as part of the partnership approach described in the text?

<p>Private landlords and property managers</p> Signup and view all the answers

What is the purpose of conducting outreach and using a by-name list, according to the text?

<p>To initiate contact with services for homeless individuals</p> Signup and view all the answers

What aspect differentiates some supportive housing service providers, as mentioned in the text?

<p>Service integration</p> Signup and view all the answers

Which of the following roles is NOT mentioned as a part of the supports provided in supportive housing programs?

<p>Landlord engagement</p> Signup and view all the answers

What is a key characteristic of the 'Existing questions' mentioned at the beginning of the text?

<p>Exclusion of specific details in supportive housing</p> Signup and view all the answers

What is a common practice in some supportive housing service providers regarding the separation of housing and health supports?

<p>Dual staff roles for housing and health supports</p> Signup and view all the answers

Which of the following elements is emphasized as essential for supporting tenants with complex health needs in permanent supportive housing?

<p>Personal support from peers</p> Signup and view all the answers

What is a key principle of the Housing First approach that must be maintained in supportive housing programs?

<p>Providing tenants with immediate access to permanent housing without preconditions.</p> Signup and view all the answers

What is the primary role of an Intensive Support Team in supportive housing programs?

<p>To provide comprehensive, on-site clinical health services and case management support to tenants with complex needs.</p> Signup and view all the answers

Which of the following is a key principle of Trauma-Informed Care in the context of supportive housing programs?

<p>Recognizing the impact of trauma and promoting safety, choice, and control for tenants.</p> Signup and view all the answers

What is a key strategy mentioned in the text for improving tenant income and financial stability in supportive housing?

<p>Connecting tenants to appropriate income support and financial management services.</p> Signup and view all the answers

What is the 'balancing act between stability and flow' referring to in the context of supportive housing programs?

<p>The challenge of delivering services with different priorities, such as housing stability and tenant turnover.</p> Signup and view all the answers

Which of the following is a key principle of the Housing First approach mentioned in the text?

<p>Providing housing without preconditions such as sobriety or treatment compliance</p> Signup and view all the answers

What is the primary role of an Intensive Support Team in supportive housing, according to the text?

<p>Providing ongoing, comprehensive support to tenants with complex needs</p> Signup and view all the answers

Which of the following is a key principle of Trauma-Informed Care in supportive housing, as mentioned in the text?

<p>Promoting an understanding of the impact of trauma on behavior and coping</p> Signup and view all the answers

What is a common challenge faced by supportive housing providers in managing waitlists, according to the text?

<p>Waitlists growing faster than available housing units due to a lack of affordable options</p> Signup and view all the answers

Which of the following is NOT mentioned as a promising practice when transitioning tenants in supportive housing?

<p>Conducting frequent unannounced home visits to monitor tenant progress</p> Signup and view all the answers

What is a key element that must be maintained in the Housing First approach?

<p>Tenant choice with portable rent supplements</p> Signup and view all the answers

What is a primary role of the Intensive Support Team in supportive housing?

<p>Directly providing support to tenants with complex needs</p> Signup and view all the answers

Which approach is emphasized in the text when providing support to tenants in supportive housing?

<p>Being creative and flexible in working with tenants</p> Signup and view all the answers

What is a key principle of Trauma-Informed Care in supportive housing programs?

<p>Recognizing the impact of trauma on individuals</p> Signup and view all the answers

What is a common challenge faced by supportive housing providers in managing waitlists?

<p>Growth of waitlists faster than available units</p> Signup and view all the answers

What is a key principle of the Housing First approach as mentioned in the text?

<p>Providing affordable housing without any preconditions</p> Signup and view all the answers

What is the primary role of an Intensive Support Team in supportive housing?

<p>Providing intensive, wraparound support services to tenants</p> Signup and view all the answers

Which of the following is a key principle of Trauma-Informed Care in supportive housing?

<p>Creating an environment of physical and emotional safety</p> Signup and view all the answers

What is a common challenge faced by supportive housing providers, as identified in the text?

<p>Limited availability of affordable housing units</p> Signup and view all the answers

Which of the following is an implication for system reform identified through the case study practices?

<p>The need for greater standardization of supportive housing practices</p> Signup and view all the answers

Study Notes

Supportive Housing and Health Services

  • Supportive housing is largely viewed as a health service rather than merely a housing program.
  • Organizations often face challenges balancing service stability with the need for flexible support.

Funding and Coordination

  • Many supportive housing organizations receive funding from a single source, simplifying financial support.
  • Efficient coordination among funders can result in varying reporting requirements and potential inconsistencies.

Assessment and Planning

  • Standardized assessment tools are deemed unnecessary for determining the needs of supportive housing residents.
  • The Individualized Housing Support Coordinator Plan emphasizes collaboration between coordinators and tenants to identify areas of support for housing stability.

Stages of Tenant Development

  • Tenants engage in the Promoting Self Awareness stage by completing quality of life surveys and planning for their futures.
  • The Recognizing Self-Management stage focuses on tenant self-control, accountability, and future outlook to maintain housing.
  • Participants prepare for ongoing supports during the Reframing/Rebuilding phase, which might involve connecting with mental health professionals.

Challenges in Affordable Housing

  • The lack of affordable housing leads to an increased bottleneck effect with growing waitlists outpacing available units.
  • Staff in supportive housing primarily manage strategies to engage landlords and secure housing for tenants.

Innovative Strategies

  • Moving tenants or adjusting support methods are innovative strategies used to address bottleneck challenges.
  • Partnering with other service providers for tenant identification is unnecessary, as organizations can manage this independently.

Tenant Needs and Maintenance

  • Tenants primarily require safe and secure housing, with maintenance being a secondary concern.
  • Data review teams help in gathering diverse perspectives, while comprehensive documentation of projects is not deemed essential.

Partnerships and Service Identification

  • TCH partners with Houselink to maintain focus on service provision without distraction from additional management needs.
  • Identifying service gaps strategically aids in addressing high service needs effectively.

Role of Service Coordinators and Managers

  • Community Service Coordinators at TCH concentrate on alleviating tenant arrears and corresponding financial issues.
  • The regional housing service manager is not involved in planning discussions for particular projects.

Recovery Management

  • Collaborative initiatives address all five recovery stages from homelessness for tenants, with successful rehousing strategies noted.
  • Out of 62 housed individuals, 11 returned to homelessness but were successfully rehoused through supportive measures.

Data Utilization and Leadership

  • The role of data teams is crucial for gathering insights, though strong leadership in supportive housing management is considered non-essential.
  • The housing-first approach must prioritize tenant empowerment and self-sufficiency.

Trauma-Informed Care and Income Stability

  • Trauma-Informed Care principles are essential in supportive housing to address the unique needs of tenants.
  • Strategies for enhancing tenant income and financial stability are critical to ensuring a successful transition into permanent housing.

Implications and System Reform

  • Common challenges faced by supportive housing include managing waitlists and maintaining the balance between available affordable units and demand.
  • System reform efforts gleaned from case studies emphasize the need for innovative solutions and the importance of collaboration among service providers.

Principles of Housing First

  • Core principles of the Housing First approach revolve around providing immediate and unconditional access to housing.
  • The approach focuses on maintaining long-term housing stability by addressing tenant needs holistically, including health and behavioral support.

Intensive Support Team

  • An Intensive Support Team plays a vital role in providing ongoing assistance to tenants navigating complex health needs within supportive housing frameworks.

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Related Documents

Promising Practices in Supportive Housing PDF

Description

Explore the roles and job descriptions for support providers, along with strategies like work plans, assessment tools, and outcome tracking. Learn about challenges in system coordination and balancing health and housing needs through case studies.

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