Supply Chain Risk Management

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Questions and Answers

What is the primary driver behind the increasing importance of risk management in supply chains?

  • Decreasing complexity of supply chains.
  • Reduced visibility of supply chain risks.
  • Potentially more costly risk occurrence. (correct)
  • A decline in natural disasters.

Which of the following best describes the fundamental reason why risk exists?

  • Imperfect knowledge about the future leads to deviations from expected outcomes. (correct)
  • Perfect foresight allows us to predict the future.
  • All activities always result in expected outcomes.
  • The future is predictable and certain.

According to the definitions provided, what is a key characteristic of a situation involving risk?

  • There is no possibility of loss.
  • There is only one possible outcome.
  • There are multiple possible outcomes. (correct)
  • The future is perfectly predictable.

How can variations in possible outcomes be related to risk?

<p>Greater variability increases the amount of risk. (B)</p> Signup and view all the answers

What constitutes supply chain risk?

<p>Any event that might affect the movement of materials and disrupt the planned flow. (D)</p> Signup and view all the answers

What is a potential consequence of late delivery of raw materials in a supply chain?

<p>Halting production. (A)</p> Signup and view all the answers

How does removing slack from supply chains, such as through Just-in-Time (JIT) operations, affect vulnerability to risk?

<p>It increases vulnerability. (C)</p> Signup and view all the answers

According to the Chartered Management Institute's survey, how have firms' attitudes toward supply chain risk changed in recent years?

<p>Concern is almost universally higher across a broad range of threats. (C)</p> Signup and view all the answers

What is a dominant feature of supply chains regarding risk?

<p>A risk to one member is automatically transferred to all other members. (C)</p> Signup and view all the answers

What is the recommended approach for managers regarding supply chain risks?

<p>Being proactive and identifying potential risks in advance. (B)</p> Signup and view all the answers

Regarding “risk” and “uncertainty”, which statement is most accurate?

<p>The “risk versus uncertainty” debate is long-running and far from resolved at present. (B)</p> Signup and view all the answers

What did Knight define as “risk”?

<p>A measurable uncertainty that can be determined by objective analysis based on prior experience. (A)</p> Signup and view all the answers

How did Preffer note the difference between risk and uncertainty?

<p>Risk is a combination of hazards and is measured by probability; uncertainty is measured by the degree of belief. (D)</p> Signup and view all the answers

Which condition underscores the difference between risk and uncertainty?

<p>When risk is present and uncertainty is absent. (E)</p> Signup and view all the answers

What is the primary difference between risk and uncertainty?

<p>Risk is primarily objective while uncertainty relates to the subjective state of mind. (B)</p> Signup and view all the answers

What does supply chain risk fundamentally refer to?

<p>The possibility and effect of a mismatch between supply and demand. (C)</p> Signup and view all the answers

How are supply chain risks categorized?

<p>Operations and disruptions risks. (D)</p> Signup and view all the answers

Which of the following is considered an external risk to a corporation?

<p>Environmental risk. (B)</p> Signup and view all the answers

What does 'control risk' refer to in the context of supply chain management?

<p>Risks arising from the application or misapplication of rules. (C)</p> Signup and view all the answers

What does mitigation in supply chain management involve?

<p>A hedge against risk built into the operations themselves. (A)</p> Signup and view all the answers

What is the importance of a supply chain risk management system?

<p>Multiple risks can be resolved through improvements in communication. (B)</p> Signup and view all the answers

What characterizes 'internal risks' in a supply chain?

<p>They arise from operations within an organization. (A)</p> Signup and view all the answers

What is the key cause of supply chain risks related to suppliers and customers?

<p>Inadequate cooperation between members and lack of visibility. (C)</p> Signup and view all the answers

The probability that an event will occur:

<p>Can only take a value in the range 0 to 1. (C)</p> Signup and view all the answers

What differentiates 'risk' from 'probability'?

<p>Risk depends on the entire probability distribution; it indicates the concept of variability. (C)</p> Signup and view all the answers

Flashcards

What is Risk?

An undesirable outcome due to imperfect foresight about future events.

What is Supply Chain Risk?

Any event that might affect the movement of materials and disrupt their planned flow from suppliers to customers.

What are Internal Supply Chain Risks?

Late deliveries, excess stock, poor forecasts, financial risks, accidents, human error, and IT faults, originating within the supply chain.

What are External Supply Chain Risks?

Earthquakes, hurricanes, industrial action, wars, terrorist attacks, outbreaks of disease impacting supply chains.

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How does JIT affect Supply Chain Risks?

Improving efficiency can increase risks in supply chains, where minor disruptions can cause significant standstills.

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What is proactive risk management?

Proactively identifying potential risks and planning responses, rather than reacting after damaging events occur.

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What is Uncertainty?

Doubt as to the occurrence of a certain outcome, based on subjective belief and knowledge.

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What is Risk, according to Knight?

A measurable uncertainty determined by objective analysis and prior experience.

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What is Objective Risk?

Objective phenomenon measurable mathematically/statistically, independent of individual belief.

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What is Subjective Risk?

Subjective; cannot be measured objectively and exists only with awareness of a state of mind.

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What are Sources of Supply Chain Risk?

The possibility and effect of a mismatch between supply and demand and associated characteristics.

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What forms do supply chain risks take?

Delays, forecast errors, system breakdowns, capacity issues, and inventory problems.

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What are external supply chain risks?

Demand risk, supply risk, and environmental risk

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What are Controls in Supply Chain?

The assumptions, rules, systems, and procedures that dictate control over processes and resources in a supply chain.

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What is Mitigation?

A hedge against risk built into the operations themselves.

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What is contingency?

Prepared plan and identification of resources mobilized if risk identified.

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What are benefits of risk management?

Reduces errors, improves communication, and maintains operations.

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What Constitutes Supply Chain Risk?

Consists of anything that might interrupt the smooth flow of materials.

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What are examples of internal, supply chain, or external risks?

Arise from operations, management decisions, or the external environment within the supply chain.

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What are risk categories?

Associated with movement/storage, financial flows, info systems, and org links.

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What is Probability?

The long-run chance of occurrence, or relative frequency, of some event.

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What is Risk?

The variation in possible outcomes, depending on the entire probability distribution.

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Peril

The specific cause of a loss (e.g., fire, theft).

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Hazard

A condition that creates or increases the chance of loss from a peril.

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How is risk categorized?

Risks are classified according to cause, economic effect, or dimensions.

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Study Notes

  • Supply chain complexity increases the cost potential of risk occurrence, making risk management more important.
  • Formal risk management roles are on the rise; existing supply chains are assigning risk management duties to material and operational management.
  • Supply chain risks are becoming more visible, which is a major driver of this trend.
  • Rewards are available to businesses that improve their risk management practices.
  • Activities may lead to outcomes that differ from expectations because knowledge about the future is imperfect.
  • Risk is an undesirable outcome that results from imperfect foresight.
  • The future is always uncertain, risk is inevitable because no one can perfectly predict the future.

Definition of Risk

  • No universal definition of risk exists, but the core idea remains similar across authors.
  • Risk is the potential for an adverse deviation from a desired or expected outcome.
  • Risk involves objectified uncertainty regarding an undesired event.
  • Risk includes the possibility of something unwanted happening or a desired outcome failing.
  • Risk is the variation possible in outcomes over a set period.
  • Risk measures the difference between actual and expected results.
  • Risk is an undesired outcome or the potential for loss that requires multiple possible outcomes.
  • There is no risk if only one outcome is possible because only one outcome will certainly happen.
  • Variability in possible outcomes leads to risk; the greater the variability, the greater the risk.

Supply Chain Risk

  • Supply chain management focuses on moving materials from initial suppliers to final customers.
  • Supply chain risk includes any event that can affect or disrupt this movement.
  • Risks in the supply chain can disrupt the flow of materials from suppliers to customers.
  • Risks might prevent deliveries, delay operations, or damage goods, leading to broader consequences.
  • These consequences include halting production, increasing costs, raising stocks of work in progress, and making partners reconsider relationships.
  • Shareholder return can decrease by 7–8% upon the announcement of a supply chain disruption.
  • Operating income can fall by 42%, and return on assets can drop by 35%.
  • Internal risks in normal operations include late deliveries, excess stock, poor forecasts, financial risks, accidents, human error, and IT system failures.
  • External risks originate outside the supply chain, such as earthquakes, hurricanes, industrial action, wars, terrorist attacks, disease outbreaks, and price increases.
  • Effective supply chains may remove stocks and use just-in-time (JIT) operations.
  • Improving efficiency can increase risks; a minor event like a late delivery can halt operations.
  • Removing slack from supply chains makes managers more vulnerable, described as "taut" or "brittle."
  • In a Chartered Management Institute survey of 440 firms, concern about risk was universally higher across a broad range of threats.
  • Supply chain disruption worries are rising, even as fewer firms experience disruptions.
  • Supply chains are interconnected; a risk to one member transfers to all others.
  • All levels of suppliers are affected when a manufacturer stops production.
  • Major events such as the 2003 SARS outbreak; and Hurricane Katrina in 2005 had global supply chain impacts.
  • Supply chain risk has received scant attention, but organizations have begun to address it post-9/11.
  • Managers can proactively respond by promptly identifying prospective risks.

Risk vs. Uncertainty

  • While often used interchangeably, risk and uncertainty differ.
  • Uncertainty refers to doubt about a specific outcome, which is a subjective belief.
  • Subjectivity stems from personal knowledge and attitudes, allowing for different uncertainties among individuals.
  • Risk is measurable with objective analysis from experience, while uncertainty is unmeasurable and subjective without precedent.
  • Knight defines risk as measurable uncertainty and uncertainty as unmeasurable uncertainty.
  • Risk involves weighing probabilities, while uncertainty can be paralyzing due to its novelty.
  • Risk features known outcome distributions, while uncertainty does not due to the uniqueness of situations.
  • Preffer defines risk as a combination of hazards measured by probability, and uncertainty as measured by belief.
  • Risk is objective, independent of belief, and measurable with statistics.
  • Uncertainty is subjective and not objectively measurable; uncertainty is linked to imperfect knowledge.
  • More lack of knowledge equates to more uncertainty, but higher uncertainty doesn't always mean higher risk.
  • Risk and uncertainty can be present, absent, or mixed independently.

Conditions of Risk and Uncertainty

  • Both risk and uncertainty are present when a person working in an assembly line may be exposed to risk of disability and may experience uncertainty.
  • Both risk and uncertainty are absent when people believed that earth is flat, but now it is proved to be round indicating there is no risk or uncertainty.
  • Risk is present and uncertainty is absent in cases such as the possibility of loss due to interruption of operation by fire due to a failure to recognize risk.
  • Risk is absent but uncertainty is present in scenarios such as a man hearing about a plane crash involving his wife not knowing whether she was on the plane.
  • Risk is objective, uncertainty is a subjective state of mind, and no necessary relationship exists between them.
  • Risk exists even without awareness, uncertainty requires awareness.
  • The uncertainty about the risk of cancer from cigarette smoking did not arise until scientific research confirmed the relationship.
  • Risk and uncertainty are distinct in practice, although related.

Sources of Supply Chain Risk

  • Supply chain risks involve possible mismatches between supply and demand and their effects.
  • Risk sources are unpredictable environmental, organizational, or supply chain variables that affect supply chain outcomes.
  • Predictable risk consequences include supply chain outcome variables like costs or quality.
  • Supply chain risks include delays, forecast errors, system breakdowns, capacity issues, inventory problems, and disruptions.
  • Operations risks involve uncertainties inherent in a supply chain like demand, supply, and cost.
  • Disruption risks result from natural or man-made disasters, such as floods, earthquakes, and economic crises.

External Risks

  • Demand risk relates to disturbances in product, information, and cash flow between the focal firm and its market.
  • Cash resource disruptions in the supply chain affect organizational operations.
  • Supply risk, the upstream equivalent of demand risk, involves potential disturbances in product or information flow upstream.
  • Disruption of key resources affects an organization's ability to perform.
  • Environmental risk is associated with uncontrollable external events impacting a firm directly or via its suppliers and customers.
  • Environmental risk includes changes from governing bodies, legislation, and customs procedures.

Internal Risks

  • Internal risks concern how a firm addresses external risks and its own planning and execution.
  • Process risk relates to disruptions to key business processes, affecting the organization's operation.
  • Processes are key to maintaining or underpinning competitive advantage.
  • Controls are assumptions, rules, and systems governing control over processes and resources, such as order quantities and safety stock policies.
  • Control risk arises from the application or misapplication of these controls.
  • Mitigation involves hedging risk and reducing operations vulnerability built into business practices.
  • Contingency involves planned resource mobilization when a risk is identified, requiring stakeholder understanding of resource availability and procedures.

Importance of Supply Chain Risk Management

  • Investing in a risk management system provides multiple benefits.
  • It helps to recognize threats and create plans to resolve conflict.
  • It offers ancillary benefits to the company.

Systems of Best Practices

  • Best practices establish controls for ensuring quality, reducing errors, or maintaining compliance in any industry.
  • A primary goal of a good risk management system.
  • Risk management audits uncover areas of strength, weakness, waste, and organizational structure.
  • It enables best practices for mitigating supply chain challenges.

Improving Communication

  • Improvements in communication can resolve multiple risks.
  • Supply chain management relies on seamless communication.
  • Seamless communication ensures awareness of changes, delays, or service disruptions.
  • Risk management systems offer stakeholders communication tools such as cloud-based, SMS, email, or desktop alerts.
  • Tracking solutions provide improved visibility, transparency, and supply chain management.

Respond Quicker and Maintain Operations

  • Those with a plan in place when a natural disaster strikes can respond quickly and maintain operations.
  • Customers, vendors, distributors, and retailers rely on timely commodity delivery.
  • Those ahead of the game succeed when others fail by understanding threats and having a risk plan.
  • The supply chain faces weather and self-inflicted hurdles that are manageable through planning.

Benefits of Professional Oversight

  • Professional 3PL oversight optimizes product development, production, fulfillment, and final delivery.
  • It Reduces potential profit loss via early risk detection for the company.
  • Provides rapid responses to unexpected situations based on planning and execution.
  • Safeguards a businesses reputation via brand security.
  • Enhances customer support and satisfaction for overall customer relationship.
  • Maintaining compliance by being ahead of regulatory issues.
  • Supply chains invest in technology solutions that make sense.
  • A comprehensive blueprint aids dealing with unexpected challenges with reduced delays or expenses.

Types of Supply Chain Risk

  • Risks in the supply chain disrupt the smooth flow of materials.
  • The number of possible risks can appear in almost endless variety.
  • Risks include internal risks inherent in operations, risks from management decisions, risks within the supply chain, and risks in the external environment.
  • Inherent risks includes accidents, equipment reliability, loss of an information technology system, human errors, and quality issues.
  • Managerial decisions entail batch sizes, safety stock levels, financial problems, and delivery schedules.
  • Supply chain risks external to organizations occur from interactions among supply chain members.
  • Risks from suppliers: reliability, availability of materials, lead times, delivery problems, and industrial action.
  • Risks from customers: variable demand, payments, problems with order processing, and customized requirements.
  • Inadequate cooperation and lack of visibility are the main causes of supply chain risk.
  • External risks are external to the supply chain from interactions with its environment.
  • Risks include accidents, extreme weather, legislation, pressure groups, crime, natural disasters, and wars.

Other Classifications

  • Internal and external risk is one classification of risk.
  • An alternative considers risks to the flows of materials, money, and information in a supply chain which can be grouped into physical, financial, information, or organizational.
  • Physical risks include transport, storage, delivery, material movement, and inventory systems.
  • Financial risks include payments, cash flows, debt, investments, and accounting systems.
  • Information risks include data capture and transfer, integrity, information processing, market intelligence, and system failure.
  • Organizational risks include relationships between suppliers and customers, alliances, and shared benefits.
  • Strategic risks result from organizational decisions that directly increase risk.
  • Natural risks arise from environmental events like extreme weather and earthquakes.
  • Political risks stem from government instability, legislation, policies, and conflicts.
  • Economic risks stem from interest rates, inflation, currency exchange rates, and taxes.
  • Physical risks stem from buildings and facilities that includes accidents and congestion.
  • Supply risks stem from material movement issues that includes sources, supply market conditions, and limited availability.
  • Market risks stem from customer demand aspects that may include variability, products, and competition.
  • Transport risks may include aspects of infrastructure related infrastructure, vehicles, facilities, and loads.
  • Product related risks may include aspects of product features, innovation, product mix, range, standardization.
  • Operations risks stem from organizational activities, process type, complexity, technology, and service.
  • Financial risks relates to money transactions; sourcing funds, profit, and financial performance.
  • Information risks relates to data availability, transfer, accuracy, reliability, and security.
  • Organization risk is related to organizational structure and its interactions.
  • Management risks relate to knowledge, skills, experience, decisions, and aims.
  • Planning risks stem from the design and execution of plans for operations including detail and synchronization.
  • Human risks are derived from complex interactions; aiming, culture and actions.
  • Technical risks encompass technology in processes, communications, designs, and reliability.
  • Criminal risks come from illegal activities, such as theft and fraud.
  • Safety risks related to accidents and substances.
  • Environment risks cover issues like pollution and resource use.
  • The management of local permits may provide permits, land use, and policies.

Risk vs. Probability

  • Probability differs from risk because it refers to the long-run chance or relative frequency of an event and it particularly relates to objective risk.
  • The probability associated with an outcome is the relative likelihood that will occur ranging between 0 and 1.
  • Probabilities apply to future events that may happen with varying chances.
  • This distribution depends on knowledge, experience, estimation, or belief.
  • Risk represents the variation in possible outcomes relative to the entire probability distribution.
  • Risk and probability are therefore different.
  • Probabilities range from 0 (never occurs) to 1 (always occurs).

Scenarios based on Probability Levels

  • Assigning 1 to the probability means it is certain to occur, hence no risk.
  • Assigning 0 the the probability means it will not occur, no risk.
  • When you toss a coins and calculate likelihood it lands with head it is 0.5.
  • Probabilities is a percentage of the occurrence, that can only take a value in the range 0 to 1.
  • Probability = 0 means the event will never occur.
  • Probability = 1 means the event will always occur.
  • Probability between 0 and 1 gives the relative frequency or likelihood.
  • Probabilities outside the range 0 to 1 have no meaning.
  • There are three ways of finding probabilities for events: calculation, observation and subjective estimates.
  • A Priori probability calculating that two people shares a same birthday will be 1/365 days of the year

Methods of Probability Estimation

  • Observation measures using historical data to see occurrence probability.
  • Subjective estimates are based on someone's opinion about the likelihood of an event.
  • Opinion based subjective estimates are unreliable as and should be treated with caution.

Distinction of Risk, Peril, and Hazard

  • Risk, peril, and hazard share a common thread of negativity but differ.
  • Peril refers to the cause of a loss. It refers specifically to what causes the hazard.
  • Hazard create or increase the chance of loss. It affects the magnitude and frequency.

Categories of Hazards

  • Physical hazard associates a property and the item.
  • Examples is the construction of the material such as wood and bricks.
  • Moral hazard comes from the character of the insured.
  • Associates with human nature.
  • Moral hazard includes dishonesty and exaggeration.
  • Morale hazard relates to carelessness and it occurs from lack of concern.
  • It is difficult to distinguish between a peril and a hazard.
  • Fire can be a peril or a hazard depending on perspective.

Classifying Risks

  • Risks can be grouped by cause, economic effect, or other dimensions.
  • Financial risks expresses losses in financial terms.
  • Non-financial risks lacks implications.
  • Dynamic relate to the economy.
  • Static risks relate losses.
  • Fundamental risks relates to the conditions and it has no relation.
  • Particular risks has it's own conditions.
  • Objective classify into objective and subjective.
  • Pure vs. Speculative contrasts the underlying situation.
  • Insurable refers to three categories personal risk, property risk, and liability risk.
  • Property risk associate the ownership of property.
  • Personal risk is the possibility of loss.
  • Liability risk has it's terms that involves penalty.

Speculative Risks

  • Speculative presents favorable to unfavorable consequences
  • Both speculative exist at the same time.
  • Pure and speculative is a building and rise.
  • Risk manager are concerned with all pure risk.

Risks in business Activities

  • Risks are speculative in business activities
  • Finance literature considers five types of risk: business risk, financial risk, interest rate risk, purchasing power risk, and market risk.
  • Business risk is related to the physical risk.
  • Financial risik relates to debt financing.
  • Interest rate risk relates to changes from interest rates.
  • Purchasing power risk relates to inflationary situations.
  • Market risk relates to stock market.

Summary of risk

  • Risk is a chance of an unexpected harm.
  • Risk can be a range of inconveniences to events such as natural disasters.
  • Mitigations may include the most obvious effects such as spare capacity.
  • Reactive approach is slow and causes harm.
  • Proactive approach is to analyze effects to mitigate the effects.
  • Managing risk is a positive balance view by managers.
  • Risk analysis can categorize as uncertainty, risk, and ignorance.
  • Analyses used to deal with each level of uncertainty and value.

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