Supply Chain Management Quiz
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Questions and Answers

What aspect of supply chain management provides managers with the knowledge needed to make effective situational assessments and develop appropriate responses?

  • Availability
  • Visibility (correct)
  • Accountability
  • Accuracy

    • Which of the following is NOT one of the seven Rs of logistics?

  • Inventory
  • Quality (correct)
  • Cost
  • Information

    • What is a major barrier to the effective use of information technology in supply chain management?

  • Management support
  • Effective applications
  • People (correct)
  • Cost

    • What is the primary function of a supply chain information system (SCIS)?

    <p>To automate the flow of information between a firm and its suppliers</p> Signup and view all the answers

    What type of software provides a platform for manufacturers, distributors, and retailers to aggregate and organize item-related data?

    <p>Data synchronization tools</p> Signup and view all the answers

    What is the primary benefit of supply chain software?

    <p>It helps organizations plan, execute, and control supply chain activities in real-time</p> Signup and view all the answers

    What is the relationship between ERP systems and SCIS?

    <p>ERP systems have information elements needed by SCIS applications</p> Signup and view all the answers

    What is a key consideration for managers when selecting software development and implementation options?

    <p>The availability of various options</p> Signup and view all the answers

    What is not a factor of the global operations supply chain vulnerability?

    <p>Insurance policy</p> Signup and view all the answers

    What is the primary function of Electronic Data Interchange (EDI)?

    <p>To exchange business documents in a standard format</p> Signup and view all the answers

    Which category does an ERP system fall under?

    <p>Supply chain transaction execution</p> Signup and view all the answers

    What is true about ERP systems?

    <p>They are built around modules or components</p> Signup and view all the answers

    What was the outcome of SanDisk implementing a new system?

    <p>Improved forecast accuracy by 25%</p> Signup and view all the answers

    What is possible to purchase in the software industry?

    <p>Best of breed solutions from leading providers in each category</p> Signup and view all the answers

    What is an issue to be addressed with on-demand supply chain software?

    <p>All of these</p> Signup and view all the answers

    What is a characteristic of ERP systems?

    <p>They are web-based, open to integrate and interoperate with other systems</p> Signup and view all the answers

    What is horizontal collaboration defined as?

    <p>Collaboration with horizontal and/or vertical competitors</p> Signup and view all the answers

    What is full collaboration composed of?

    <p>Both vertical and horizontal collaboration</p> Signup and view all the answers

    How is a third-party logistics firm defined?

    <p>An external supplier that performs or manages logistics functions</p> Signup and view all the answers

    What are the least-frequently used IT-based services by customers of 3PLs?

    <p>Strategic and customer related</p> Signup and view all the answers

    Who is often involved in the identification of the need for logistic services?

    <p>The president or CEO and the finance executive</p> Signup and view all the answers

    What do approximately two-thirds of 3PL customers think their providers supply?

    <p>Tactical or operational services</p> Signup and view all the answers

    What is the transition from information hoarding to information sharing heavily dependent on?

    <p>Price and technology</p> Signup and view all the answers

    What is the primary role of a 3PL provider?

    <p>To manage all or part of a company's logistics functions</p> Signup and view all the answers

    Study Notes

    Supply Chain Management

    • Effective situational assessments and responses are enabled by visibility of demand, customer orders, delivery status, inventory stock levels, and production schedules.

    Logistics

    • The seven Rs of logistics do not include cost, quality, or information.

    Barriers to Information Technology

    • People are a major barrier to the effective use of information technology.

    Supply Chain Information System (SCIS)

    • SCIS is an information system that automates the flow of information between a firm and its suppliers.

    Supply Chain Software

    • Data synchronization tools aggregate and organize item-related data such as item number, price, description, and weight.
    • Supply chain software includes technologies that address virtually every function and task in the supply chain.

    ERP Systems

    • ERP systems have information elements needed by SCIS applications.
    • ERP systems are web-based, open to integrate and interoperate with other systems, and built around modules or components.
    • ERP systems fall under supply chain transaction execution.

    Electronic Data Interchange (EDI)

    • EDI is the exchange of business documents in a standard format.

    Supply Chain Collaboration

    • Full collaboration is the dynamic combination of both vertical and horizontal collaboration.
    • Horizontal collaboration refers to relationships between horizontal and/or vertical competitors.

    Third Party Logistics (3PL)

    • A third party logistics firm is an external supplier that performs or manages all or part of a company's logistics functions.
    • The least-frequently used IT-based services by customers of 3PLs are strategic and customer-related services.

    Logistics Services

    • Executives from other areas in the company are also aware of the need for logistics services, but to a lesser degree.
    • Approximately two-thirds of 3PL customers think their providers supply tactical or operational services.

    Information Sharing

    • The transition from information hoarding to information sharing is heavily dependent on technology, trust, and confidentiality.

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