Operations and Supply Chain Management Quiz

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Questions and Answers

What is the primary goal of Supply Chain Management?

To create a fixed pricing strategy

To minimize the movement of products

To control costs associated with logistics

To manage relationships with suppliers and customers (correct)

What does the term 'supply network' imply?

A complex, two-way exchange of information and products (correct)

A one-way flow of products from suppliers to consumers

Only the movement of information within firms

A linear sequence from supplier to customer

Which of the following is NOT one of the 8Rs of Supply Chain Management?

At the right Cost (correct)

At the right Time

At the right Location

At the right Quantity

Which business term was commonly used before the adoption of 'supply chain management'?

Logistics Signup and view all the answers

What is typically true about supply chains in relation to different stages?

Supply chains can vary in their stages based on the business model Signup and view all the answers

What year is associated with the origin of the term 'supply chain management'?

1982 Signup and view all the answers

What is a primary goal of efficient supply chain management?

Enhancing revenue growth Signup and view all the answers

Which of the following best characterizes the concept of a supply chain?

It involves all stages necessary to fulfill a customer request Signup and view all the answers

What does the 'right Quality' in the context of Supply Chain Management refer to?

Providing products that satisfy customer expectations Signup and view all the answers

Which aspect is crucial for global supply chains as illustrated by the jacket production?

Ordering materials from multiple countries Signup and view all the answers

In the context of the cereal supply chain, what is the role of the packaging facility?

Packaging produced cereal for distribution Signup and view all the answers

What contributes to better asset utilization in supply chains?

Streamlining the product flow and reducing waste Signup and view all the answers

What type of material serves as a fundamental resource in the cereal supply chain?

Cardboard packaging Signup and view all the answers

What is the main focus of supply chain management?

To manage the procurement and transformation of materials. Signup and view all the answers

Which of the following roles is NOT typically included in a supply chain?

Advertising agencies Signup and view all the answers

Who can be considered an integral part of the supply chain?

Customers Signup and view all the answers

What does the integration of supply chain activities aim to achieve?

Create a seamless flow between raw materials and final goods. Signup and view all the answers

What statement best describes the current nature of competition in business?

It revolves around the efficiency of supply chains. Signup and view all the answers

In supply chain management, what is the significance of logistics?

It keeps supply chains operational. Signup and view all the answers

Which element is NOT a function of the supply chain?

Information technology Signup and view all the answers

What does supply chain management integrate to fulfill a customer request?

Materials, services, and delivery mechanisms. Signup and view all the answers

What is the primary objective of supply chain management?

Maximize overall value by increasing profitability and reducing costs. Signup and view all the answers

Which of the following best describes supply chain profitability?

The total profit from supply chain operations shared across all stages. Signup and view all the answers

What is the relationship between supply chain value and customer satisfaction?

Supply chain value is directly correlated to customer satisfaction and profitability. Signup and view all the answers

What constitutes the flows in a supply chain?

Information, products, and funds among supply chain stages. Signup and view all the answers

What is the difference between traditional purchasing and supply chain management?

Traditional purchasing focuses on the immediate supplier and customer, while SCM looks at all stages from the initial supplier to the ultimate customer. Signup and view all the answers

Which component is NOT considered a source of supply chain costs?

Revenue generated from customer sales. Signup and view all the answers

What is meant by customer delight in the context of supply chain objectives?

Maximizing customer pleasure based on quality, cost, and delivery. Signup and view all the answers

In the example provided, what does Dell's revenue from a computer signify within the supply chain?

The total revenue received before deducting costs associated with the supply chain. Signup and view all the answers

Which country is the largest producer of cotton?

China Signup and view all the answers

Which country is known for producing stainless steel for zippers?

Japan Signup and view all the answers

What component did Germany introduce in the 1880s?

Snap fasteners Signup and view all the answers

Which country is a leading exporter of imitation fur?

Thailand Signup and view all the answers

What type of products is Taiwan known for manufacturing?

Outdoor clothing material Signup and view all the answers

In Ford's global supply chain, what is produced in Dagenham?

Engine components Signup and view all the answers

Which location is responsible for the final assembly of transmissions?

Valencia Signup and view all the answers

What type of assembly occurs in Cologne?

Die-cast components Signup and view all the answers

Study Notes

Course Information

Course code: COMC 22344
Course title: Operations and Supply Chain Management
Lecturer: Mrs. K. S. H. Sarathchandra
Qualification: MBA in IT (sp), BA (UoM), BCom (sp), BT (UoK), Dip. in MA (CIMA UK)

Supply Chain Management (Introduction)

Supply chain management integrates activities to procure materials/services, transform them into products, and deliver them to customers.
Competition is now between supply chains, not just companies.

What Keeps the World Going?

Logistics keeps supply chains running.
Without supply chains, there is no life.
Supply chains are present behind every product, service, and event.

What is a Supply Chain?

Encompasses all stages (directly or indirectly) to fulfill customer requests.
Includes manufacturers, suppliers, transporters, warehouses, retailers, and customers.
Within each company, the supply chain includes functions like product development, marketing, operations, distribution, finance and customer service.

Supply Chain Management

The set of activities and network of organizations that make the journey from raw material to final goods shipment is supply chain management.

What is a Supply Chain? (Detailed)

The supply chain is a network of businesses, people, activities, information, and resources involved in the creation and delivery of a product or service to the customer.

Supply Chain Stages & Network

Typical stages include: customers, retailers, distributors, manufacturers, and suppliers.
Not all stages are present in every supply chain (e.g., Dell).
A better term than "supply chain" is often used as "supply network" or "supply web”.
Includes movement of products, information, funds, and products in both directions (from and to entities).
The customer is an integral part of the supply chain.

Objectives of Supply Chain

The objective is maximizing overall value created.
Value is the difference between the worth of the final product to the customer and the effort the supply chain expended filling the customer's request.
Supply chain profitability is the difference between the revenue generated by the customer and the overall cost across the supply chain.

8Rs of Supply Chain Management

Right product
Right customer
Right quantity
Right place
Right time
Right price
Right quality
Right way

Flows within a Supply Chain

Information, product, and funds flow within the supply chain.

Supply Chain Focus (Traditional vs. SCM)

Traditional purchasing focuses on the immediate supplier and customer.
Supply chain management (SCM) focuses on the flow of goods and information from the initial supplier to the ultimate customer.

Supply Chain is a Network (Diagram)

Demonstrates suppliers, warehouses, factories, information, and customers are all linked in a network.

Supply Chain Goals

Driven by revenue growth, better asset utilization, and cost reduction.

Supply Chains are Global

International visibility through technologies (satellites, cloud).
Raw materials, components, and finished goods shipped globally.

Process Steps for Men's Cotton Slacks (Diagram)

Detailed overview of manufacturing process, stages, and transit time for men's cotton slacks.

How Many Countries to Make a Coat?

Multiple countries are involved in the production of a single coat, highlights worldwide supply chains.

Ford's Global Supply Chain (Map)

Ford's global supply chain with different production and component locations worldwide.

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Description

Test your knowledge on the fundamental concepts of Operations and Supply Chain Management. This quiz covers the roles and activities involved in procurement, logistics, and customer fulfillment within a supply chain. Explore how supply chains function and their importance in today's competitive environment.