Supply Chain Management Quiz
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Questions and Answers

What is the primary objective of the Customer Order Cycle?

  • To update inventories accurately
  • To convey orders quickly
  • To ensure correct and complete orders (correct)
  • To anticipate customer demand
  • Which of the following cycles is primarily focused on updating inventories and displays?

  • Procurement Cycle
  • Customer Order Cycle
  • Manufacturing Cycle
  • Replenishment Cycle (correct)
  • In the Push/Pull view, what does 'Push' signify?

  • Waiting for orders before starting production
  • Adjusting supply based on real-time orders
  • Production based on forecasted demand (correct)
  • Responding quickly to customer feedback
  • Which decision phase in a supply chain is categorized as strategic?

    <p>Design</p> Signup and view all the answers

    What is the main focus of the Manufacturing Cycle?

    <p>Fulfilling retail orders</p> Signup and view all the answers

    What is the primary objective of a supply chain?

    <p>Maximize supply chain surplus/profitability</p> Signup and view all the answers

    Which of the following sectors does not typically serve as a supplier in a supply chain?

    <p>Retailers</p> Signup and view all the answers

    Which statement about supply chain performance is true?

    <p>Higher supply chain surplus indicates greater success.</p> Signup and view all the answers

    What is the main objective of production scheduling?

    <p>To maximize the proportion of orders filled on time while keeping costs down</p> Signup and view all the answers

    In a supply chain, what happens if a supplier's lead times are long?

    <p>Suppliers are compelled to produce to forecast</p> Signup and view all the answers

    Based on Gartner SC Top 25 - 2023, which company is recognized as a leader in supply chain performance?

    <p>Procter &amp; Gamble (P&amp;G)</p> Signup and view all the answers

    What is a significant impact of supply chain design and planning on a firm?

    <p>It plays a critical role in the firm's success or failure.</p> Signup and view all the answers

    What defines the decoupling point in a supply chain?

    <p>The transition between push and pull processes</p> Signup and view all the answers

    Which of the following best describes push processes?

    <p>They rely heavily on forecasts to manage production.</p> Signup and view all the answers

    What is a key goal of the shipping objective in manufacturing?

    <p>To ship by promised due date while ensuring quality requirements.</p> Signup and view all the answers

    What percentage of the final grade is allocated to the final exam?

    <p>30 percent</p> Signup and view all the answers

    Which textbook is required for this Global Supply Chain Management course?

    <p>Supply Chain Management – strategy, planning and operation</p> Signup and view all the answers

    What amount did Compaq estimate it lost in sales due to unavailability of laptops?

    <p>$0.5 billion to $1 billion</p> Signup and view all the answers

    What was the result of the introduction of the 1 gig processor by AMD?

    <p>The price of the 800 meg processor dropped by 30%</p> Signup and view all the answers

    How much did P&G estimate it saved retail customers through collaboration?

    <p>$65 million</p> Signup and view all the answers

    What major consequence did Airbus face due to supply chain issues?

    <p>Absorbing costs of more than $1 billion</p> Signup and view all the answers

    Which component is NOT part of the supply chain described in the content?

    <p>Direct consumers</p> Signup and view all the answers

    Which activity accounts for the least percentage of the final grade?

    <p>Quiz</p> Signup and view all the answers

    Study Notes

    Global Supply Chain Management Course Logistics

    References

    • Primary Textbook: Sunil Chopra, Peter Meindl, Supply Chain Management (Sixth or Later Editions), Pearson
    • Additional Reading:
      • David Simchi Levi, et al., Designing & Managing the supply chain, McGraw-Hill
      • Bowersox, Donald, Supply Chain Logistics Management, McGraw-Hill
    • Additional Reading:
      • Eliyahu M. Goldratt, Ilan Eshkoli, Joe Brownleer, Isn't It Obvious?, North River Press
      • Eliyahu M. Goldratt, Eli Schragenheim, Carol A. Ptak, Necessary But Not Sufficient, North River Press

    Assessment & Grading

    • Group project: 15%
    • Individual field activity: 10%
    • Case analysis: 15%
    • Quiz: 10%
    • Final exam: 30%

    Understanding the Supply Chain

    • The supply chain encompasses suppliers, manufacturers, warehouses/distribution centers, and customers.
    • Costs associated with the supply chain include material costs, transportation costs, manufacturing costs, and inventory costs.

    Supply Chain Management: The True Magnitude

    • UCompaq lost an estimated $0.5 to $1 billion in 1995 sales due to unavailability of laptops.
    • AMD's 1 gig processor introduction led to a 30% reduction in the price of the 800 meg processor.
    • Procter & Gamble (P&G) saved retail customers $65 million through improved supply and demand matching.
    • Airbus faced over $1 billion in costs due to a 2-year delay in service caused by supply chain issues.

    What is a Supply Chain?

    • The supply chain starts with a customer need or demand.
    • The supply chain includes P&G or other manufacturers, third-party distribution centers, retailers (like HomePlus), and various producers, such as plastic producers, chemical manufacturers (like oil companies), packaging producers, paper manufacturers, and timber industry.

    Automotive Supply Chain

    • Shows the different tiers of suppliers (Tier 1, Tier 2, and Raw Material Suppliers) for the automotive industry.
    • Key components (like cameras, electronic assemblies, cylinders, powertrains and bearings) are part of the chain.
    • The chain goes from raw materials to the assembly plant, then to dealers, and finally to customers.

    Flows in a Supply Chain

    • Key flows are: information, product, and funds.
    • All three flows are crucial for effective supply chain management.

    Objective of a Supply Chain

    • The objective is to maximize supply chain surplus (profits).
    • This is achieved by maximizing revenue generated by the customer, and minimizing the overall cost across the supply chain.

    Supply Chain Performance is Rewarded

    • Accenture study illustrates how supply chain performance directly correlates to a company's market cap growth.
    • Companies that excel in supply chain management tend to have higher market capitalization growth, and vice-versa.

    Gartner SC Top 25 - 2023

    • A list of top 25 companies in supply chain management for the year 2023.

    Importance of Supply Chain Decisions

    • Supply chain decisions are crucial in a company's success. Design, planning, and operation have a material influence.

    Decision Phases in a Supply Chain

    • Supply chain decisions are categorized into design (strategic), planning (tactical), and operational levels.

    Process View of a Supply Chain

    • Cycle view: a series of connected processes between successive stages (Customer Order Cycle, Replenishment Cycle, Manufacturing Cycle, Procurement Cycle).
    • Push/Pull view: identifies stages where decisions are made in anticipation of customer order(Push), and where decisions are made in response to a customer order (Pull).

    Cycle View of Supply Chains

    • Illustrates the different cycles (Procurement, Manufacturing, Replenishment, Customer Order).

    Customer Order Cycle

    • Customer Arrival, Customer Order Receiving, Customer Order Entry, Customer Order Fulfillment.
    • Objectives: Quick and accurate entry, fast communication, correct orders, promised due dates, and lowest possible costs.

    Replenishment Cycle

    • Objectives are quick and accurate entry, conveying orders quickly, updating inventories, and displays, and doing so with speed and lowest possible cost.

    Manufacturing Cycle

    • Order Arrival, Receiving, Production Scheduling, Manufacturing and Shipping.
    • Objectives include maximizing orders filled on time and keeping costs down.

    Procurement Cycle

    • Order Based on Manufacturer's Production Schedule or Supplier's needs, Supplier production scheduling, receiving at manufacturer, and Component manufacturing and shipping.

    Push/Pull View of Supply Chains

    • Focuses on the decision-making point in the supply chain (decoupling point) where a push or pull strategy is employed.

    Push/Pull Processes for Dell

    • A diagram illustrating push and pull processes specific to Dell.

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    Description

    Test your knowledge on key concepts and cycles in supply chain management. This quiz covers topics such as the Customer Order Cycle, the Manufacturing Cycle, and industry performance as highlighted in Gartner's SC Top 25 for 2023. Challenge yourself to understand the strategic and operational aspects of supply chains.

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