Podcast
Questions and Answers
What is the main cause of difficulty in matching supply and demand?
What is the main cause of difficulty in matching supply and demand?
- Conflicting objectives in the supply chain
- Uncertainty in demand and supply (correct)
- Decreasing product life cycles
- Fragmentation of supply chain ownership
Which department within a firm wants more finished goods inventory and fast delivery?
Which department within a firm wants more finished goods inventory and fast delivery?
- Production
- Marketing/Sales (correct)
- Distribution
- Customer Service
What is the objective of a supply chain?
What is the objective of a supply chain?
- Minimize customer satisfaction
- Reduce product variety
- Maximize overall value created (correct)
- Maximize individual profit
In the example provided, how much revenue does Dell receive from a customer for a computer?
In the example provided, how much revenue does Dell receive from a customer for a computer?
What does supply chain value represent?
What does supply chain value represent?
Study Notes
Supply Chain Management
- The main cause of difficulty in matching supply and demand is uncertainty in demand, supply, or both.
Organizational Perspectives
- The sales and marketing department within a firm typically wants more finished goods inventory and fast delivery to meet customer demand.
Supply Chain Objectives
- The objective of a supply chain is to create a competitive advantage by providing a high level of customer service at a lower cost.
Business Examples
- In Dell's direct-to-customer model, for each computer sold, Dell receives the full revenue from the customer.
Supply Chain Performance Metrics
- Supply chain value represents the difference between the revenue generated by the supply chain and the total cost of operating the supply chain.
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Description
Test your knowledge of supply chain management challenges related to matching supply and demand. This quiz covers topics such as uncertainty in demand and/or supply, changing customer requirements, fragmentation of supply chain ownership, and conflicting objectives within the supply chain.