Subsystem Interface and System Environment Quiz
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Questions and Answers

What is the primary function of a Transaction Processing System?

  • Collecting and recording data at organizational boundaries (correct)
  • Managing customer relationships
  • Using artificial intelligence to solve problems
  • Accessing massive data from data warehouses

    • Which system deals with activities like marketing, manufacturing, packaging, and billing in a sequence?

  • Transaction Processing System
  • Business Intelligence System
  • Customer Relationship Management System
  • Supply Chain Management System (correct)

    • What is the main purpose of a Customer Relationship Management System?

  • Making decisions based on 'What if?' scenarios
  • Preserving expert knowledge using artificial intelligence
  • Accessing massive data from data warehouses
  • Managing the organization's relationship with customers (correct)

    • Which system is commonly used by organizations to compete better with others?

    <p>Business Intelligence System</p> Signup and view all the answers

    What type of questions does a Decision Support System aim to address?

    <p>'What if?' questions</p> Signup and view all the answers

    How does an Expert Support System utilize artificial intelligence?

    <p>To preserve expert knowledge and solve problems</p> Signup and view all the answers

    Which system is involved in managing the sequence of marketing, manufacturing, and shipping activities?

    <p>Supply Chain Management System</p> Signup and view all the answers

    What distinguishes a Supply Chain Management System from a Transaction Processing System?

    <p>Scope of data collection</p> Signup and view all the answers

    Which system uses artificial intelligence to preserve expert knowledge?

    <p>Expert Support System</p> Signup and view all the answers

    In which system do service representatives communicate with customers via phone?

    <p>Customer Relationship Management System</p> Signup and view all the answers

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