Streamlined Management of On-Hold Items

A structured approach for developing new processes or systems when existing ones are insufficient.

This stage focuses on establishing a clear understanding of the problem, identifying key stakeholders, and setting specific objectives.

This stage involves gathering data to understand the current state of the process being studied.

This stage dives deep into the collected data to pinpoint the root causes of the existing issues.

This stage focuses on designing and developing a new process or system that addresses the identified root causes.

This final stage verifies that the newly designed process or system effectively addresses the original problem.

A systematic approach designed for creating new processes or systems when small improvements are not enough.

A process for managing items that require clarification or resolution before being used in production.

The ability to identify and correct deviations from specified requirements. It refers to the processes and procedures used to ensure quality in products and services.

A comprehensive and systematic approach to managing all aspects of an organization, focusing on continuous improvement and customer satisfaction.

A bottleneck occurs when a particular stage in a process hinders the overall flow, delaying the progress of subsequent stages.

The act of documenting the details of a particular issue or problem, including its nature, cause, and any relevant observations or measurements.

A set of standardized rules and processes for carrying out specific tasks within a specific department or organization.

A technique involving direct observation and analysis of a process or system to understand how it functions and identify potential areas for improvement.

The process of examining a product to determine if it meets quality standards and identify any defects.

A product that does not meet pre-determined standards or specifications.

A detailed analysis to determine whether a non-conforming component can be fixed or needs to be scrapped.

The process of finding the root cause of a problem with a product.

A category for non-conforming components that can be repaired and made usable again.

A category for non-conforming components that are beyond repair and need to be discarded.

A system used to track and manage the status of products, defects, and corrective actions.

The final stage where repaired products are tested, and all actions are documented for future reference.

A process for identifying, labeling, tracking, and resolving issues with defective products during production.

The product is labelled with important details like serial number, product description, the issue, and who's responsible to fix it.

The label is used to record the product's defect information digitally in Jira, allowing tracking and visibility for all involved.

The labelled product is checked to ensure all necessary information is provided accurately before proceeding.

The defect is assessed to determine if it can be fixed immediately.

If the product can be fixed, it's returned to the assembly line. If not, it's moved to the next stage for further handling.

If the product cannot be repaired or resolved, it's categorized as Non-Conforming Goods (NCG).

A detailed record of a specific issue, including its severity, description, and assigned responsibility.

Categorizes the impact of an issue on a scale, often using levels like None, Low, Medium, or High.

A clear and complete explanation of an issue, including its context, affected areas, and necessary actions.

A system or process that is not standardized or established, often relying on individual knowledge and experience.

The process of dealing with NCGs, including identifying, documenting, and resolving issues.

When different departments within a company use different methods for handling NCGs, leading to inconsistencies.

The challenges and difficulties encountered during the process of addressing issues related to NCGs, including documentation, communication, and defect resolution.

A matrix used to define responsibilities and roles for a task or process. Each row represents a task, and each column represents a role. The letters R, A, S, C, and I indicate the level of involvement for each role in the task.

The person or team who is ultimately accountable for the successful completion of a task.

The person who is involved in the day-to-day execution of a task.

The people who provide assistance and resources to the responsible party.

The people who monitor and oversee the progress of a task.

The individuals kept updated on the progress of a task without active involvement.

A system for tracking and managing production defects and on-hold items in Jira.

Using QR codes or barcodes to instantly access information about on-hold items, including defect details and resolution progress.