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Questions and Answers
What strategic risk arises when the market expectations exceed operational capabilities?
What strategic risk arises when the market expectations exceed operational capabilities?
What should a company do if it cannot meet market expectations?
What should a company do if it cannot meet market expectations?
What does the importance-performance matrix help a company to identify?
What does the importance-performance matrix help a company to identify?
How is the performance of competitive factors evaluated in the matrix?
How is the performance of competitive factors evaluated in the matrix?
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In product and service innovation, what is essential during the concept generation stage?
In product and service innovation, what is essential during the concept generation stage?
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What factor should guide product design according to customer preferences?
What factor should guide product design according to customer preferences?
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Which of the following is NOT a constraint that can delay market innovations?
Which of the following is NOT a constraint that can delay market innovations?
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What does it mean to downgrade features of a product in response to market requirements?
What does it mean to downgrade features of a product in response to market requirements?
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What is one of the main goals of inventory management?
What is one of the main goals of inventory management?
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Which type of demand relates to the final end-product and is not dependent on other items?
Which type of demand relates to the final end-product and is not dependent on other items?
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What are ordering costs associated with?
What are ordering costs associated with?
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Which of the following is NOT a type of inventory cost discussed?
Which of the following is NOT a type of inventory cost discussed?
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What results from a higher rate of receiving work-in-process compared to total output delivery?
What results from a higher rate of receiving work-in-process compared to total output delivery?
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Which strategy focuses on balancing inventory costs with customer satisfaction?
Which strategy focuses on balancing inventory costs with customer satisfaction?
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Which management aspect is critical for tracking inventory flow along with production?
Which management aspect is critical for tracking inventory flow along with production?
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Which inventory management method aims to avoid excess inventory by ordering materials only as needed?
Which inventory management method aims to avoid excess inventory by ordering materials only as needed?
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What does increasing capacity do to inventory costs?
What does increasing capacity do to inventory costs?
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Which of the following is NOT a component to judge the appropriateness of capacity planning?
Which of the following is NOT a component to judge the appropriateness of capacity planning?
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What is the utilization rate formula?
What is the utilization rate formula?
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A bottleneck in a process is defined as what?
A bottleneck in a process is defined as what?
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Which types of constraints can affect system performance?
Which types of constraints can affect system performance?
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What does a capacity-constrained resource (CCR) indicate?
What does a capacity-constrained resource (CCR) indicate?
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What is the primary goal of synchronous manufacturing?
What is the primary goal of synchronous manufacturing?
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Why is managing constraints crucial in operations?
Why is managing constraints crucial in operations?
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What do specification limits represent in a process?
What do specification limits represent in a process?
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What does a process capability index (CP) of less than 1 indicate?
What does a process capability index (CP) of less than 1 indicate?
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Which statement accurately describes CP and CPK?
Which statement accurately describes CP and CPK?
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What is a characteristic of lean supply networks?
What is a characteristic of lean supply networks?
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Which type of products requires agile supply chain management?
Which type of products requires agile supply chain management?
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What is the primary focus of supply chain management?
What is the primary focus of supply chain management?
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How can you assess if a process is centered between its specification limits?
How can you assess if a process is centered between its specification limits?
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Which of the following describes the implications of using different supply chain policies?
Which of the following describes the implications of using different supply chain policies?
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What does Safety Stock (SS) depend on?
What does Safety Stock (SS) depend on?
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Which equation correctly represents the Total Cost (TC)?
Which equation correctly represents the Total Cost (TC)?
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What does the Order Quantity (Q) represent?
What does the Order Quantity (Q) represent?
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What does the Lead Time (L) influence in inventory management?
What does the Lead Time (L) influence in inventory management?
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The Master Production Schedule (MPS) outlines what kind of information?
The Master Production Schedule (MPS) outlines what kind of information?
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Which component is NOT a part of the Total Cost formula?
Which component is NOT a part of the Total Cost formula?
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What is the primary goal of Master Requirements Planning (MRP)?
What is the primary goal of Master Requirements Planning (MRP)?
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What does the Bill of Materials (BOM) describe?
What does the Bill of Materials (BOM) describe?
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How is Holding Cost per Unit (H) calculated?
How is Holding Cost per Unit (H) calculated?
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What does the term Time Between Orders (TBO) calculate?
What does the term Time Between Orders (TBO) calculate?
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What is the purpose of dummy activities in an Activity on Arrow (AOA) diagram?
What is the purpose of dummy activities in an Activity on Arrow (AOA) diagram?
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In the Critical Path Method (CPM), how is Early Finish (EF) calculated?
In the Critical Path Method (CPM), how is Early Finish (EF) calculated?
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What does Late Start (LS) represent in project management?
What does Late Start (LS) represent in project management?
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Which method is commonly used to determine the order of activities in a project?
Which method is commonly used to determine the order of activities in a project?
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What is assumed about the duration of tasks in the Critical Path Method?
What is assumed about the duration of tasks in the Critical Path Method?
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In computing Late Finish (LF), which value is associated with the last activity on the critical path?
In computing Late Finish (LF), which value is associated with the last activity on the critical path?
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How do you determine the Early Start (ES) of an activity with multiple preceding activities?
How do you determine the Early Start (ES) of an activity with multiple preceding activities?
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What does backward induction/movement refer to in project management?
What does backward induction/movement refer to in project management?
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Study Notes
Operations Management Notebook 2021/2022
- Notebook authored by Vasco Ribeiro Tamen
- Based on Prof. Ana Sofia Costa's slides, Isabel Alvim's notebook, and books by Nigel S., Alistair B., Robert J., and F. Robert Jacobs, Richard B. Chase.
Table of Contents
-
Directing the Operation: Strategic Level (pages 3-17)
- Introduction to Operations Management
- Operations Performance
- Operations Strategy
- Product and Service Innovation (page16)
-
Designing the Operation: Analysis and Design Levels (pages 18-26)
- Process Design
- Layout and Flow
- Process Types: Project, Jobbing, Batch, Mass, and Continuous
-
Layout Types: Fixed-position, Functional, Cell, Line, Mixed
-
Deliver: Planning and Control (pages 31-43)
- Planning and Control
- Sales & Operations Planning
- Capacity Planning and Control
- Inventory Planning and Control (Q-Model, P-Model, Comparison)
- Materials Planning and Control (MRP, BOM)
-
Development: Operations Improvement (pages 52-68)
- Quality Management (Quality Costs - Prevention, Appraisal, Internal Failure, External Failure; Total Quality Management (TQM) )
- Statistical Process Control (Variables and Attributes Control Charts)
- Statistical Process Capability
- Supply Chain Management
- Lean vs Agile Supply Networks
- Supply Chain Vulnerability
- Project Management
- Critical Path Method (CPM)
- Program Evaluation and Review Technique (PERT)
- Time-Cost Models and Project Crashing
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Description
This quiz explores key concepts related to strategic risk and innovation management within companies. It covers topics such as exceeding market expectations, the importance-performance matrix, and inventory management. Test your understanding of these critical aspects of business strategy.