Strategic Management: Vision & Strategy

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Questions and Answers

Which of the following best describes a company's 'mission'?

  • A set of standards for judging the company's success.
  • An aspiration aligned with core values.
  • A statement inspiring staff and directing the business's growth.
  • A declaration describing the organization's founding purpose and major commitments. (correct)

Setting goals is unnecessary for managing a successful organization.

False (B)

What does the acronym 'SMART' stand for when referring to organizational goals?

Specific, Measurable, Achievable, Relevant, Time-bound

A performance ________ is a data-driven metric used to assess the effectiveness and efficiency of achieving objectives.

<p>measure</p> Signup and view all the answers

Match the following perspectives of the Balanced Scorecard with their corresponding questions:

<p>Financial = How do we look to shareholders? Customer = How do customers see us? Internal Processes = What must we excel at? Learning &amp; Growth = How can we sustain our ability to change and improve?</p> Signup and view all the answers

Which of the following is NOT one of the '3 P's' in the Triple Bottom Line (TBL) framework?

<p>Process (B)</p> Signup and view all the answers

Financial analysis involves making 'apple to apple' comparisons between firms by only looking at annual sales trends.

<p>False (B)</p> Signup and view all the answers

What is the formula for calculating market share

<p>Firm's Total Product Revenue / Total Revenue in the industry or market</p> Signup and view all the answers

Economic Value Creation (EVC) is the difference between what a customer is willing to ______ and the cost to produce it.

<p>pay</p> Signup and view all the answers

Match Porter's generic strategies with their descriptions:

<p>Cost Leadership = Offering products or services at a lower price than competitors while maintaining similar quality. Differentiation = Providing unique product or service benefits that customers value beyond just low price. Focus = Targeting a specific market segment with either cost leadership or differentiation strategies.</p> Signup and view all the answers

What is the primary purpose of an external audit?

<p>To develop a finite list of opportunities and threats. (D)</p> Signup and view all the answers

The I/O (Industrial Organization) view suggests that organizational performance is primarily determined by internal factors.

<p>False (B)</p> Signup and view all the answers

Name three of Porter's Five Forces.

<p>Threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products, rivalry among existing competitors</p> Signup and view all the answers

__________ agreements between competitors are becoming more popular to contribute to technology, distributions, basic research, or manufacturing capacity.

<p>Cooperative</p> Signup and view all the answers

Match the following key external forces with their associated factors:

<p>Economic Forces = Inflation, interest rates, unemployment Social, Cultural, Demographic, and Environmental Forces = Changing attitudes towards sustainability, population growth, ecological considerations Political, Governmental, and Legal Forces = Government policies, political stability, trade regulations Technological Forces = Innovation, automation, communication advancements</p> Signup and view all the answers

What is the purpose of the External Factor Evaluation (EFE) matrix?

<p>To summarize and evaluate an organization's external environment. (B)</p> Signup and view all the answers

Qualitative forecasting relies primarily on historical data and quantitative analysis.

<p>False (B)</p> Signup and view all the answers

What is the purpose of an internal audit?

<p>To identify areas for improvement and provide recommendations to enhance efficiency and effectiveness.</p> Signup and view all the answers

The ___________ states that internal resources are more important than external factors in achieving and sustaining competitive advantage.

<p>Resource-Based View</p> Signup and view all the answers

Match the following terms with the corresponding definition:

<p>Resources = The assets, capabilities, processes, attributes, information, or knowledge controlled by the firm. Capabilities = The skills and abilities of a firm to use its resources effectively. VRIO Framework = Is often used as the framework to assess resources and capabilities Organizational culture = A pattern of basic assumptions that are considered valid and that are taught to new members as the way to perceive, think, and feel in the organization</p> Signup and view all the answers

<h1>=</h1> <h1>=</h1> Signup and view all the answers

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Flashcards

Mission Statement

A public declaration that schools or organizations use to describe their founding purpose and commitments.

Vision Statement

A vision statement inspires staff and directs the business as it expands and grows.

S.M.A.R.T Goals

Specific, Measurable, Achievable, Relevant, Time-bound

Organizational Performance

How well an organization is doing to reach its vision, mission, and goals.

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Performance Measure

A data-driven metric used to assess the effectiveness and efficiency of an agency, activity, or organization.

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Performance Benchmarking

The process of measuring and analyzing an organization's performance against other companies, competitors, or industry leaders.

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Balanced Scorecard

A strategic management tool providing a comprehensive performance view by considering financial, customer, internal processes, learning and growth perspectives.

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Triple Bottom Line (TBL)

A sustainability framework that encourages organizations to consider people, planet, and profit when making decisions.

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Quantitative Analysis Approaches

Financial, market-based, and general quantitative analysis.

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Strengths (SWOT)

Internal capabilities that give the firm a competitive advantage.

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Weaknesses (SWOT)

Internal limitations that hinder the firm's performance.

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Opportunities (SWOT)

External factors that the firm can leverage to its advantage.

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Threats (SWOT)

External factors that could negatively impact the firm.

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Market Size and Growth

Understanding the overall size and potential for growth of the target market.

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Competitive Landscape

Analyzing the strengths, weaknesses, and strategies of competitors.

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Profitability Ratios

Assesses a firm's ability to generate profits.

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Liquidity Ratios

Evaluates a firm's ability to meet short-term obligations.

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P/E Ratio

Stock price / Earnings per Share (EPS)

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Economic Value Creation (EVC)

Difference between what a customer is willing to pay for a product and the cost incurred to produce it.

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Competitive Advantage

Characteristic that allows a company to outperform its rivals, leading to better market position and higher profits.

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Study Notes

Introduction

  • Three key questions in strategic management: "Where are we?", "Where are we going?", and "How are we going to get there?"

Assessing the Current State (Where are We?)

  • Assessing an organization involves analyzing both internal and external performance.
  • Internal assessment includes financial data, historical trends, and benchmarking against competitors.
  • Other organizational performance indicators include quality, productivity, human resources, and customer satisfaction/retention.

Defining the Future Direction (Where are We Going?)

  • Organizational leadership sets the vision for the company.
  • Key leaders include the CEO, COO, CFO, President, and Chair.
  • Vision defines what the organization aspires to be, aligning with the mission and core values.

Creating Strategies to Achieve the Vision (How are We Going to Get There?)

  • Strategies are created through a vision statement that inspires staff
  • A vision statement directs business growth and is motivating
  • Example vision: "To provide access to the world's information in one click." - Google

Core Concepts and Definitions

  • Mission: A public declaration of purpose and major organizational commitments.
  • Goals: Crucial for managing a successful organization and setting standards for measuring success.
  • SMART Goals: Specific, Measurable, Achievable, Relevant, Time-bound.
  • Organizational Performance: How well an organization achieves its vision, mission, and goals, including financial outcomes, operational efficiency, and employee engagement.
  • Performance Measure: A data-driven metric to assess the effectiveness and efficiency of an organization.
  • Performance Measurement: Systematically collecting, analyzing, and evaluating progress towards desired outcomes, goals, and objectives.

Examples of Performance Measurements

  • Tracking accounting department's ability to collect overdue receivables.
  • Monitoring the speed of new product design in engineering.
  • Tracking liquidity of funds in the finance department.
  • Monitoring inventory in materials management.
  • Measuring scrap in production.
  • Tracking new sales from existing customers by the sales staff.

Performance Benchmarking

  • Involves measuring and analyzing an organization's performance against competitors or industry leaders.
  • A benchmark helps organizations understand their standing and identify areas for improvement.
  • Enables businesses to analyze past performance, compare against industry standards, and improve processes.

Balanced Scorecard

  • A strategic management tool, providing a comprehensive view of organizational performance.
  • Considers financial, customer, internal processes, and learning & growth perspectives.
  • Aligns organizational activities with strategic goals.

Triple Bottom Line (TBL)

  • A sustainability framework, encourages organizations to consider people, planet, and profit when making decisions.
  • People: Socially responsible actions.
  • Planet: Environmentally sustainable practices.
  • Profit: Traditional organizational purpose.

Approaches to Quantitative Analysis

  • Financial Analysis: Ratio analysis for comparing firms or annual trends.
  • Market-Based Analysis: Determines how the firm compares to competitors.
  • General Quantitative Analysis: Utilizes other data sets for financial, market-based, and general insights.

Measures to Analyze a Firm's Market Position

  • Market Share: Firm's total product revenue divided by total revenue in the industry. Measures the percentage of the market that a firm has.
  • Price-Earnings (P/E) Ratio: Stock price divided by earnings per share. Determines the cost to invest in a company to receive $1.00 in earnings.

Analyzing a Firm's Market Position

  • Achieved through SWOT analysis, market analysis, and financial ratio analysis
  • This helps to assess internal capabilities, external factors and financial health.

SWOT Analysis

  • Strengths: Internal capabilities that give a competitive advantage.
  • Weaknesses: Internal limitations hindering performance.
  • Opportunities: External factors to leverage for advantage.
  • Threats: External factors with negative impacts.

Market Analysis Components

  • Market Size and Growth: Understanding of market size and potential
  • Customer Needs and Preferences: Identification of what is needed or preferred.
  • Competitive Landscape: Analyze strengths and weaknesses of competitors
  • Pricing Strategies - Evaluate the pricing and differentiation

Financial Ratio Analysis

  • Profitability Ratios - Assess the ability to generate profits
  • Liquidity Ratios - Evaluate the ability to meet short term obligations
  • Solvency Ratios - Assess the ability to meet long term obligations
  • Efficiency Ratios - Measure the effectiveness of using assets
  • Market Value Ratios - Comparison determine if a stock is under or over priced

Economic Value Creation

  • Economic Value Creation (EVC) is the difference between what a customer is willing to pay (WTP) and the cost incurred to produce the product.
  • May vary across firms where a product may incur a different cost of production

Competitive Advantage

  • A characteristic that allows a company to outperform it's rivals.
  • It's about creating a value that is difficult to replicate.

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