Strategic Human Resource Management Quiz
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Questions and Answers

Which of the following best describes the role of rewarding high-performing organizational members?

  • To maintain union relationships
  • To increase motivation and contributions (correct)
  • To ensure compliance with labor laws
  • To reduce employee turnover
  • What is a primary outcome of effective labor relations?

  • Reduced legal issues with the government
  • Good working relationships with labor unions (correct)
  • Increased employee recruitment channels
  • Enhanced employee productivity only
  • How do the components of HRM influence each other?

  • By standardizing employee benefits
  • By interrelating to shape organizational performance (correct)
  • By strictly separating their functions
  • By competing for managerial attention
  • What does the commitment to equal employment opportunity (EEO) aim to achieve?

    <p>Equal employment regardless of personal characteristics</p> Signup and view all the answers

    Which of the following is NOT a consideration under the legal environment of HRM?

    <p>Providing training modules for skill enhancement</p> Signup and view all the answers

    What is the primary purpose of the Family and Medical Leave Act?

    <p>To require employers to offer 12 weeks of unpaid leave for medical and family reasons</p> Signup and view all the answers

    Which of the following statements about human resource planning is true?

    <p>It includes both demand and supply forecasts for employee qualifications</p> Signup and view all the answers

    What is a potential reason for managers to outsource some of their human resource needs?

    <p>To achieve greater flexibility and reduce costs</p> Signup and view all the answers

    What is involved in the selection process for job applicants?

    <p>Determining the relative qualifications and potential of applicants</p> Signup and view all the answers

    What does a demand forecast estimate in human resource planning?

    <p>The needed qualifications and number of employees for future goals</p> Signup and view all the answers

    The Lilly Ledbetter Fair Pay Act allows employees to:

    <p>Claim discriminatory compensation after receiving the payment</p> Signup and view all the answers

    Which law requires the rehiring of employees after military service?

    <p>Uniformed Services Employment and Reemployment Rights Act</p> Signup and view all the answers

    Recruitment is best defined as:

    <p>The activity of developing a candidate pool for open positions</p> Signup and view all the answers

    What is one primary benefit of outsourcing for managers?

    <p>Increased flexibility in managing human resources</p> Signup and view all the answers

    Which aspect is NOT part of a job analysis?

    <p>Understanding job pay scales</p> Signup and view all the answers

    What does the Position Analysis Questionnaire (PAQ) primarily assess?

    <p>Jobholder behaviors and characteristics of the job</p> Signup and view all the answers

    Which of the following is NOT a method of training mentioned?

    <p>Job shadowing</p> Signup and view all the answers

    What is the main focus of training in organizations?

    <p>Teaching how to effectively perform current jobs</p> Signup and view all the answers

    Which division of the PAQ focuses on physical activities performed on the job?

    <p>Work output</p> Signup and view all the answers

    What is the difference between training and development in organizations?

    <p>Training focuses on the current job, while development prepares for new challenges.</p> Signup and view all the answers

    Which job characteristic includes the physical and social environment of the job?

    <p>Job context</p> Signup and view all the answers

    What is the main purpose of performance appraisal?

    <p>To evaluate employees' job performance and contributions</p> Signup and view all the answers

    Which type of appraisal relies on measurable data?

    <p>Objective Appraisal</p> Signup and view all the answers

    What role do managers play in the feedback process after performance appraisal?

    <p>To develop future plans with employee input</p> Signup and view all the answers

    Which type of performance appraisal focuses on perceptions of behaviors and traits?

    <p>Subjective Appraisal</p> Signup and view all the answers

    What is emphasized when using subjective behavior appraisal methods?

    <p>Focus on managers' perceptions</p> Signup and view all the answers

    What is typically a challenge associated with subjective appraisals?

    <p>There is a chance of inaccuracy due to personal perceptions.</p> Signup and view all the answers

    Which appraisal method uses a numerical scale to rate performance?

    <p>Graphing Rating Scale</p> Signup and view all the answers

    What is an essential responsibility of managers in appraising performance?

    <p>To determine pay raises and promotions based on appraisals</p> Signup and view all the answers

    What is the main goal of human resource management?

    <p>To attract and retain employees for high performance</p> Signup and view all the answers

    Which of the following correctly describes the role of performance appraisal in HRM?

    <p>It assists with both decision-making and employee development</p> Signup and view all the answers

    What do managers utilize after recruiting and selecting employees?

    <p>Training and development programs</p> Signup and view all the answers

    In strategic human resource management, how should the HRM components relate to each other?

    <p>They should be consistent with one another and the overall strategy</p> Signup and view all the answers

    What aspect of HRM involves assessing employee strengths and weaknesses?

    <p>Performance appraisal and feedback</p> Signup and view all the answers

    What is one of the purposes of the performance and feedback component in HRM?

    <p>To inform training and motivational strategies for employees</p> Signup and view all the answers

    Which of the following statements is NOT true about strategic human resource management?

    <p>It prioritizes immediate staffing needs over long-term goals</p> Signup and view all the answers

    How do managers typically reward employees based on performance evaluations?

    <p>By considering performance appraisals</p> Signup and view all the answers

    Study Notes

    Strategic Human Resource Management

    • Strategic HRM is a system aligned with company strategy, ensuring all components work together.
    • Components: Recruitment & Selection, Training & Development, Performance & Feedback, Compensation, and Labor Relations.
    • Each component influences the others; attracting the right people determines development needs, performance appraisals, and compensation.
    • US laws like the Equal Employment Opportunity (EEO) aim for fair hiring practices regardless of gender, race, origin, religion, age, or disability.
    • Laws like the Family and Medical Leave Act, Uniformed Services Employment and Reemployment Rights Act, and Lilly Ledbetter Fair Pay Act protect employees' rights.

    Recruitment and Selection

    • Recruitment attracts qualified candidates for open positions.
    • Selection assesses candidates' qualifications for specific jobs.

    Human Resource Planning

    • Forecasts future human resource needs based on organizational goals.
    • Includes demand forecasting (qualifications/number of employees needed) and supply forecasting (current and future employee availability).
    • Outsourcing can be used to meet specific needs, offering flexibility and potential cost savings.

    Job Analysis

    • Identifies job tasks, duties, responsibilities (job description) and the required knowledge, skills, and abilities (job specifications).
    • The Position Analysis Questionnaire (PAQ) is a comprehensive, standardized tool used to conduct job analyses.

    ### Training and Development

    • Training focuses on teaching current job skills for effectiveness.
    • Development focuses on preparing employees for future roles and challenges.
    • Training methods include classroom instruction, on-the-job training, and apprenticeships.

    Transfer of Training and Development

    • Encourages the application of learned knowledge and skills in real work situations.

    Performance Appraisal and Feedback

    • Evaluates employees' job performance and contributions to the organization.
    • Feedback provides employees with performance information, allows self-reflection, and helps develop future plans.

    Types of Performance Appraisal

    • Trait appraisals focus on employee characteristics (e.g., honesty, initiative).
    • Behavior appraisals assess employee actions and work habits (e.g., teamwork, communication).
    • Results appraisals evaluate outcomes and achievements (e.g., sales figures, project completions).
    • Objective appraisals are based on factual data (e.g., sales figures, production numbers).
    • Subjective appraisals rely on managers' perceptions and judgements (e.g., rating an employee's communication skills).

    Tools for Performance Appraisal

    • Graphic Rating Scale: Uses a numerical scale for evaluating different traits or behaviors.
    • Behaviorally Anchored Rating Scale (BARS): Links specific behaviors to different performance levels.
    • Behavior Observation Scale (BOS): Uses a checklist of behaviors for a specific job role.

    Who Appraises Performance?

    • Managers are responsible for appraisal, motivation, and making decisions based on appraisal results (e.g., pay raises, promotions).

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    Description

    Test your knowledge on strategic human resource management by exploring its key components like recruitment, legal environments, and performance management. Understand how these elements are interconnected and their impact on organizational success.

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