HRM Chapter Seven
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Questions and Answers

What type of rewards encompasses autonomy and responsibility?

  • Performance rewards
  • Tangible rewards
  • Extrinsic rewards
  • Intrinsic rewards (correct)
  • Which payment system is solely based on the performance of the individual or group?

  • Profit sharing
  • Flat rate + individual/group bonus
  • Flat rate only
  • Piecework (correct)
  • What is the first step in the training and development process?

  • Formulating a training plan (correct)
  • Evaluating training and development activities
  • Identifying training needs
  • Planning and conducting the training
  • Which of the following is NOT a technique used in performance appraisal?

    <p>Skill enhancement</p> Signup and view all the answers

    What is the primary objective of a trade union?

    <p>To improve or maintain conditions of employment</p> Signup and view all the answers

    What is the primary focus of human resource management (HRM)?

    <p>Devising and executing policies related to staff employment</p> Signup and view all the answers

    Which method is NOT included in the demand analysis for human resource planning?

    <p>Employee performance reviews</p> Signup and view all the answers

    What is typically the first step in the recruitment process?

    <p>Conducting a job analysis</p> Signup and view all the answers

    Which of the following activities is classified as part of selection in HRM?

    <p>Conducting interviews</p> Signup and view all the answers

    Which of the following is NOT a selection tool used in HRM?

    <p>Job training sessions</p> Signup and view all the answers

    In which stage of recruitment do organizations focus on attracting a group of potential candidates?

    <p>Actual recruitment stage</p> Signup and view all the answers

    Which of the following components contributes to estimating deficits or surpluses in HR planning?

    <p>Comparing results of demand and supply analysis</p> Signup and view all the answers

    What does a person specification typically include?

    <p>Skills, knowledge, qualifications, and experience criteria</p> Signup and view all the answers

    Study Notes

    Chapter Seven: HRM

    • HRM is the process of developing and executing policies and strategies for staff employment

    • Main areas in HRM:

      • Human Resource Planning:
        • Demand analysis (using managerial estimates, statistics, and work studies)
        • Supply analysis (estimating the quality and quantity of available labor)
        • Estimating deficits/surpluses (comparing supply and demand)
        • Preparing an action plan (covering recruitment, selection, training, development, and promotions)
      • Recruitment:
        • Attracting candidates internally or externally
        • Two key stages:
          • Background stage: job analysis (job description and person specification)
          • Actual recruitment stage: attracting candidates (internal vs. external)
      • Selection:
        • Begins once applications are received
        • Uses selection tools (interviews, reference checks, selection tests: intelligence, aptitude, and personality)
      • Pay and benefits:
        • Employee rewards categorized as intrinsic (job satisfaction) or extrinsic (tangible rewards)
        • Payment systems:
          • Flat rate, flat rate + bonus, profit sharing, piecework
    • Performance appraisal: periodic review of performance

      • Appraisal techniques (ranking, paired comparison, critical incident, narrative)
    • Training and development: addressing skill gaps and future needs

      • Formulating training plans, identifying training needs, planning & conducting training, and evaluating training programs.
    • Trade unions: continuous associations of workers aiming to improve and maintain employment conditions

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    Related Documents

    Chapter Seven PDF

    Description

    Explore the fundamentals of Human Resource Management in this quiz focusing on Chapter Seven. Test your understanding of key processes such as HR planning, recruitment, and selection strategies. Gain insights into effective employment policies and the techniques needed for successful staff employment.

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