Strategic Human Resource Management Quiz
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What is the primary purpose of Salesforce's development programs for management employees?

  • To create a standardized approach to employee evaluation
  • To increase employee retention solely through financial incentives
  • To enhance leadership skills and engagement across the organization (correct)
  • To comply with legal requirements in human resources

    • Which of the following best describes the V2MOM model used by Salesforce?

  • A one-way communication system for disseminating leadership directives
  • A static framework that outlines company policies without employee input
  • A method focused on evaluating employee performance without consideration of personal goals
  • An interactive model that aligns leadership with individual employee goals through collaborative feedback (correct)

    • What is cited as a significant outcome of the initiatives implemented at Salesforce?

  • Increased external hiring due to low internal promotion rates
  • High levels of trust and internal promotion within the business (correct)
  • Minimal change in employee feedback on company policies
  • Decrease in communication effectiveness across teams

    • According to the insights of Edweena Stratton, why is it critical for organizations to go beyond legal compliance?

    <p>To genuinely meet the needs and expectations of their employees</p> Signup and view all the answers

    What does the phrase 'give-and-take course of development' imply about Salesforce's approach to employee input?

    <p>Employee feedback is valued and integrated into the organizational strategy</p> Signup and view all the answers

    What is the primary purpose of conducting employee surveys within a company?

    <p>To evaluate employee attitudes towards the company</p> Signup and view all the answers

    Which of the following is NOT typically included in employee celebrations and announcements?

    <p>Employee disciplinary actions</p> Signup and view all the answers

    What must organizations do when implementing Human Resources programs for unionized employees?

    <p>Follow formal procedures with the labor union</p> Signup and view all the answers

    The Age Discrimination Act specifically provides protection for which age group?

    <p>Workers over the age of 40</p> Signup and view all the answers

    What do Matching Gift Programs involve?

    <p>Organizations matching employee contributions to charities</p> Signup and view all the answers

    What is a key success factor for ensuring work is performed effectively within an organization?

    <p>Motivated employees</p> Signup and view all the answers

    Which act made discrimination against employees based on race and gender illegal?

    <p>Civil Rights Act of 1964</p> Signup and view all the answers

    What type of training is designed to enhance managers' skills in fostering inclusivity?

    <p>Diversity training</p> Signup and view all the answers

    What factor may influence the portion of healthcare insurance costs paid by employees?

    <p>Employee's wage level</p> Signup and view all the answers

    What is a primary function of the HR department in regards to compensation and benefits?

    <p>To coordinate benefits consistent with organizational strategy</p> Signup and view all the answers

    How has the approach to employee benefits changed in recent years?

    <p>Cafeteria plans allow employees to customize their benefits.</p> Signup and view all the answers

    What strategy might an organization adopt if it chooses to differentiate its products and services?

    <p>Pay higher wages to attract top talent</p> Signup and view all the answers

    Why might HR departments join professional associations?

    <p>To provide benchmark compensation and benefits data</p> Signup and view all the answers

    What aspect of compensation can also motivate employees to perform well?

    <p>Performance-based pay increases or bonuses</p> Signup and view all the answers

    What is one potential advantage of hiring externally for an organization?

    <p>External hires often bring different skills acquired in other organizations.</p> Signup and view all the answers

    What challenge do HR functions face regarding compensation decisions?

    <p>Determining competitive compensation and benefits packages</p> Signup and view all the answers

    What is typically involved in the candidate evaluation process for open positions?

    <p>Candidates' qualifications are screened against job requirements.</p> Signup and view all the answers

    When do organizations typically conduct reviews of employee compensation?

    <p>Annually for all employees</p> Signup and view all the answers

    What is a common method organizations use to identify potential job candidates?

    <p>Using social media platforms like LinkedIn for active searches.</p> Signup and view all the answers

    Which factor does NOT influence the challenges organizations face when recruiting qualified talent?

    <p>The length of the spring season.</p> Signup and view all the answers

    What resource is commonly utilized by potential employees to evaluate job opportunities?

    <p>Fortune Magazine’s ratings of organizations.</p> Signup and view all the answers

    Which of the following describes a common shortcut organizations may take during the hiring process?

    <p>Having a desired candidate in mind and expediting the interview process.</p> Signup and view all the answers

    What has improved candidates' access to job opportunities compared to previous times?

    <p>Greater access to information about available jobs and employers.</p> Signup and view all the answers

    Why might organizations prefer to use sophisticated tools to scan resumes?

    <p>To quickly determine if candidates meet required skills and experience.</p> Signup and view all the answers

    What is the primary focus of training in an organization?

    <p>Equipping employees with skills for their current job</p> Signup and view all the answers

    Which of the following methods is NOT typically associated with employee development?

    <p>Classroom instruction for current job training</p> Signup and view all the answers

    What role do mentorship programs play in employee development?

    <p>They offer insights for career advancement.</p> Signup and view all the answers

    How can training enhance employee effectiveness?

    <p>Through various instructional methods tailored to the job</p> Signup and view all the answers

    Which of the following is a characteristic of development in contrast to training?

    <p>Preparing employees for future responsibilities</p> Signup and view all the answers

    Why is recruitment and selection not effective in isolation?

    <p>It depends on the integration with HR processes and policies.</p> Signup and view all the answers

    Which statement best describes job rotations as a development technique?

    <p>They allow employees to gain experience across different roles.</p> Signup and view all the answers

    What is indicated as a key outcome when employees are properly prepared for their jobs?

    <p>Work being more likely to get done well</p> Signup and view all the answers

    What is the primary goal of analyzing average wage or salary increases within the HR department?

    <p>To align compensation with inflation and industry trends</p> Signup and view all the answers

    Which aspect of compensation inequity is particularly emphasized in the equity review process?

    <p>Inequities based on legally protected groups</p> Signup and view all the answers

    What is a common practice for organizations when transferring employees from low cost-of-living areas?

    <p>Adjusting salaries to reflect the new cost-of-living</p> Signup and view all the answers

    What role do 'Suggestion Boxes' play in Employee Relations?

    <p>Allowing employees to remain anonymous while sharing input</p> Signup and view all the answers

    Which of the following is NOT a typical component of Employee Relations programs?

    <p>Management-led educational workshops</p> Signup and view all the answers

    In HR practices, what is meant by the term 'real wages'?

    <p>Wages that rise above the rate of inflation</p> Signup and view all the answers

    What is the intent behind conducting an equity review in salary structures?

    <p>To address and correct compensation inequities</p> Signup and view all the answers

    Which of the following methods is used by organizations to enhance communication with employees?

    <p>Town Halls for sharing news and answering questions</p> Signup and view all the answers

    Study Notes

    Strategic Human Resource Management

    • Organizations need talented people to perform effectively
    • HRM ensures organizational goals, strategies, and culture are aligned with HR practices
    • HRM needs to comply with legal requirements and ethical expectations
    • HRM is crucial for organizational success.

    Strategic Human Resources Management Plan

    • HRM plan is aligned with organizational goals, strategy, core values, and culture
    • HRM includes activities like recruitment, selection, training, development, compensation, and benefits, and employee relations
    • Legal compliance with employment policies and interactions is essential
    • Ethical responsibilities and employee well-being must be considered.

    Talent Management

    • Organizations need to identify current and future talent requirements
    • Understanding talent needs for various positions is crucial
    • Talent is a strategic resource for competitive advantage
    • Identifying, recruiting, developing, and retaining talent is a significant challenge
    • Strategic HRM anticipates and addresses current and future talent needs.

    HRM Functional Activities

    • Recruitment and selection processes
    • Training and development
    • Performance appraisal and feedback
    • Compensation and benefits
    • Employee relations

    Recruitment and Selection

    • Organizations need to clarify job descriptions, qualifications, organization structure of reporting managers, and other required criteria for the organization design
    • Organizations need to make decisions on whether to fill positions internally or externally and develop recruitment plans on how to approach both approaches
    • Methods to find candidates include internal referrals or external sources like job boards, social media.

    Performance Appraisal & Feedback

    • Balanced feedback on performance including highlighting good performance and areas for improvement.
    • Employee feedback is encouraged so that their input on evaluation is considered
    • Evaluations should be discussed to reach a consensus on performance criteria
    • Should not discuss compensation levels
    • Should include a goal of reaching consensus with the employee on performance and areas of improvement.

    Compensation & Benefits

    • Organizations need to consider competitive compensation that attracts and retains talent
    • Compensation strategies may include hourly wages, salaries, overtime pay, holiday pay, or other incentives like bonuses.
    • Organizations may use performance-based pay or commission-based or other pay structure
    • Employee benefits should include health insurance, dental insurance, life insurance, vacation time, sick days, and other benefits.

    Employee Relations

    • Company policies and communication on issues with employees are crucial
    • Examples include town hall meetings with employees, organization websites where employees can ask questions.
    • Communication channels include suggestion boxes, sponsored social events, or employee surveys.

    Diversity and Inclusion

    • Training managers to build inclusive environments for all employees
    • Special events acknowledging anniversaries, promotions, marriages, births and other important events.
    • Diversity training and programs enhance inclusivity.

    Equal Employment Opportunity

    • Prohibiting discrimination against protected classes (race, religion, color, national origin, age, disability, and sexual harassment)
    • Organizations must adhere to anti-discrimination laws
    • Maintaining awareness of regulations and laws are essential activities for maintaining compliance and minimizing risk.

    Occupational Safety and Health

    • Ensuring worker safety and compliance with OSHA standards
    • Including mandatory training on workplace safety
    • Provide assistance and support to employees.

    Employee Performance Management and Development

    • Employee development programs to improve skills of employees.

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    Management Chapter 8 PDF

    Description

    Test your knowledge on Strategic Human Resource Management, including its alignment with organizational goals and the importance of legal compliance and ethical considerations. This quiz covers key concepts, practices, and the role of talent management in organizational success.

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