Podcast
Questions and Answers
What is the primary purpose of Salesforce's development programs for management employees?
What is the primary purpose of Salesforce's development programs for management employees?
- To create a standardized approach to employee evaluation
- To increase employee retention solely through financial incentives
- To enhance leadership skills and engagement across the organization (correct)
- To comply with legal requirements in human resources
Which of the following best describes the V2MOM model used by Salesforce?
Which of the following best describes the V2MOM model used by Salesforce?
- A one-way communication system for disseminating leadership directives
- A static framework that outlines company policies without employee input
- A method focused on evaluating employee performance without consideration of personal goals
- An interactive model that aligns leadership with individual employee goals through collaborative feedback (correct)
What is cited as a significant outcome of the initiatives implemented at Salesforce?
What is cited as a significant outcome of the initiatives implemented at Salesforce?
- Increased external hiring due to low internal promotion rates
- High levels of trust and internal promotion within the business (correct)
- Minimal change in employee feedback on company policies
- Decrease in communication effectiveness across teams
According to the insights of Edweena Stratton, why is it critical for organizations to go beyond legal compliance?
According to the insights of Edweena Stratton, why is it critical for organizations to go beyond legal compliance?
What does the phrase 'give-and-take course of development' imply about Salesforce's approach to employee input?
What does the phrase 'give-and-take course of development' imply about Salesforce's approach to employee input?
What is the primary purpose of conducting employee surveys within a company?
What is the primary purpose of conducting employee surveys within a company?
Which of the following is NOT typically included in employee celebrations and announcements?
Which of the following is NOT typically included in employee celebrations and announcements?
What must organizations do when implementing Human Resources programs for unionized employees?
What must organizations do when implementing Human Resources programs for unionized employees?
The Age Discrimination Act specifically provides protection for which age group?
The Age Discrimination Act specifically provides protection for which age group?
What do Matching Gift Programs involve?
What do Matching Gift Programs involve?
What is a key success factor for ensuring work is performed effectively within an organization?
What is a key success factor for ensuring work is performed effectively within an organization?
Which act made discrimination against employees based on race and gender illegal?
Which act made discrimination against employees based on race and gender illegal?
What type of training is designed to enhance managers' skills in fostering inclusivity?
What type of training is designed to enhance managers' skills in fostering inclusivity?
What factor may influence the portion of healthcare insurance costs paid by employees?
What factor may influence the portion of healthcare insurance costs paid by employees?
What is a primary function of the HR department in regards to compensation and benefits?
What is a primary function of the HR department in regards to compensation and benefits?
How has the approach to employee benefits changed in recent years?
How has the approach to employee benefits changed in recent years?
What strategy might an organization adopt if it chooses to differentiate its products and services?
What strategy might an organization adopt if it chooses to differentiate its products and services?
Why might HR departments join professional associations?
Why might HR departments join professional associations?
What aspect of compensation can also motivate employees to perform well?
What aspect of compensation can also motivate employees to perform well?
What is one potential advantage of hiring externally for an organization?
What is one potential advantage of hiring externally for an organization?
What challenge do HR functions face regarding compensation decisions?
What challenge do HR functions face regarding compensation decisions?
What is typically involved in the candidate evaluation process for open positions?
What is typically involved in the candidate evaluation process for open positions?
When do organizations typically conduct reviews of employee compensation?
When do organizations typically conduct reviews of employee compensation?
What is a common method organizations use to identify potential job candidates?
What is a common method organizations use to identify potential job candidates?
Which factor does NOT influence the challenges organizations face when recruiting qualified talent?
Which factor does NOT influence the challenges organizations face when recruiting qualified talent?
What resource is commonly utilized by potential employees to evaluate job opportunities?
What resource is commonly utilized by potential employees to evaluate job opportunities?
Which of the following describes a common shortcut organizations may take during the hiring process?
Which of the following describes a common shortcut organizations may take during the hiring process?
What has improved candidates' access to job opportunities compared to previous times?
What has improved candidates' access to job opportunities compared to previous times?
Why might organizations prefer to use sophisticated tools to scan resumes?
Why might organizations prefer to use sophisticated tools to scan resumes?
What is the primary focus of training in an organization?
What is the primary focus of training in an organization?
Which of the following methods is NOT typically associated with employee development?
Which of the following methods is NOT typically associated with employee development?
What role do mentorship programs play in employee development?
What role do mentorship programs play in employee development?
How can training enhance employee effectiveness?
How can training enhance employee effectiveness?
Which of the following is a characteristic of development in contrast to training?
Which of the following is a characteristic of development in contrast to training?
Why is recruitment and selection not effective in isolation?
Why is recruitment and selection not effective in isolation?
Which statement best describes job rotations as a development technique?
Which statement best describes job rotations as a development technique?
What is indicated as a key outcome when employees are properly prepared for their jobs?
What is indicated as a key outcome when employees are properly prepared for their jobs?
What is the primary goal of analyzing average wage or salary increases within the HR department?
What is the primary goal of analyzing average wage or salary increases within the HR department?
Which aspect of compensation inequity is particularly emphasized in the equity review process?
Which aspect of compensation inequity is particularly emphasized in the equity review process?
What is a common practice for organizations when transferring employees from low cost-of-living areas?
What is a common practice for organizations when transferring employees from low cost-of-living areas?
What role do 'Suggestion Boxes' play in Employee Relations?
What role do 'Suggestion Boxes' play in Employee Relations?
Which of the following is NOT a typical component of Employee Relations programs?
Which of the following is NOT a typical component of Employee Relations programs?
In HR practices, what is meant by the term 'real wages'?
In HR practices, what is meant by the term 'real wages'?
What is the intent behind conducting an equity review in salary structures?
What is the intent behind conducting an equity review in salary structures?
Which of the following methods is used by organizations to enhance communication with employees?
Which of the following methods is used by organizations to enhance communication with employees?
Flashcards
External Hiring
External Hiring
Recruiting employees from outside the company.
Candidate Evaluation
Candidate Evaluation
Assessing potential employees based on qualifications and job requirements.
Resume Screening
Resume Screening
Checking resumes to identify candidates with required skills and experience.
Search Firms
Search Firms
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Headhunters
Headhunters
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Job Posting Websites
Job Posting Websites
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Employee Recruitment Challenges
Employee Recruitment Challenges
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Employer Shortcuts
Employer Shortcuts
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Training vs. Development
Training vs. Development
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Training Methods
Training Methods
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Initial Training
Initial Training
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Development Approaches
Development Approaches
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Job Rotations
Job Rotations
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Tuition Reimbursement
Tuition Reimbursement
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Mentorship Programs
Mentorship Programs
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Effective Recruitment
Effective Recruitment
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Employee Compensation
Employee Compensation
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Cafeteria Plans
Cafeteria Plans
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Competitive Compensation
Competitive Compensation
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Compensation Benchmarking
Compensation Benchmarking
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HR Role in Compensation
HR Role in Compensation
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Compensation Review
Compensation Review
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Performance-Based Compensation
Performance-Based Compensation
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Compensation & Benefits Program
Compensation & Benefits Program
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Employee Development
Employee Development
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Salesforce's Approach
Salesforce's Approach
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V2MOM Model
V2MOM Model
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Employee Retention
Employee Retention
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Employee Success Programs
Employee Success Programs
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Average Wage Increase
Average Wage Increase
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Compensation Equity
Compensation Equity
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Cost-of-Living Adjustments
Cost-of-Living Adjustments
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Employee Relations
Employee Relations
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Town Halls
Town Halls
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Company Websites
Company Websites
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Suggestion Box
Suggestion Box
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Real Wages
Real Wages
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Company Sponsored Clubs
Company Sponsored Clubs
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Employee Surveys
Employee Surveys
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Diversity Training
Diversity Training
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Employee Celebrations
Employee Celebrations
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Matching Gift Programs
Matching Gift Programs
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Labor Relations
Labor Relations
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Equal Employment Opportunity
Equal Employment Opportunity
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Protected Classes
Protected Classes
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Study Notes
Strategic Human Resource Management
- Organizations need talented people to perform effectively
- HRM ensures organizational goals, strategies, and culture are aligned with HR practices
- HRM needs to comply with legal requirements and ethical expectations
- HRM is crucial for organizational success.
Strategic Human Resources Management Plan
- HRM plan is aligned with organizational goals, strategy, core values, and culture
- HRM includes activities like recruitment, selection, training, development, compensation, and benefits, and employee relations
- Legal compliance with employment policies and interactions is essential
- Ethical responsibilities and employee well-being must be considered.
Talent Management
- Organizations need to identify current and future talent requirements
- Understanding talent needs for various positions is crucial
- Talent is a strategic resource for competitive advantage
- Identifying, recruiting, developing, and retaining talent is a significant challenge
- Strategic HRM anticipates and addresses current and future talent needs.
HRM Functional Activities
- Recruitment and selection processes
- Training and development
- Performance appraisal and feedback
- Compensation and benefits
- Employee relations
Recruitment and Selection
- Organizations need to clarify job descriptions, qualifications, organization structure of reporting managers, and other required criteria for the organization design
- Organizations need to make decisions on whether to fill positions internally or externally and develop recruitment plans on how to approach both approaches
- Methods to find candidates include internal referrals or external sources like job boards, social media.
Performance Appraisal & Feedback
- Balanced feedback on performance including highlighting good performance and areas for improvement.
- Employee feedback is encouraged so that their input on evaluation is considered
- Evaluations should be discussed to reach a consensus on performance criteria
- Should not discuss compensation levels
- Should include a goal of reaching consensus with the employee on performance and areas of improvement.
Compensation & Benefits
- Organizations need to consider competitive compensation that attracts and retains talent
- Compensation strategies may include hourly wages, salaries, overtime pay, holiday pay, or other incentives like bonuses.
- Organizations may use performance-based pay or commission-based or other pay structure
- Employee benefits should include health insurance, dental insurance, life insurance, vacation time, sick days, and other benefits.
Employee Relations
- Company policies and communication on issues with employees are crucial
- Examples include town hall meetings with employees, organization websites where employees can ask questions.
- Communication channels include suggestion boxes, sponsored social events, or employee surveys.
Diversity and Inclusion
- Training managers to build inclusive environments for all employees
- Special events acknowledging anniversaries, promotions, marriages, births and other important events.
- Diversity training and programs enhance inclusivity.
Equal Employment Opportunity
- Prohibiting discrimination against protected classes (race, religion, color, national origin, age, disability, and sexual harassment)
- Organizations must adhere to anti-discrimination laws
- Maintaining awareness of regulations and laws are essential activities for maintaining compliance and minimizing risk.
Occupational Safety and Health
- Ensuring worker safety and compliance with OSHA standards
- Including mandatory training on workplace safety
- Provide assistance and support to employees.
Employee Performance Management and Development
- Employee development programs to improve skills of employees.
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