Podcast
Questions and Answers
What are the five components of strategy as identified by Harry Mintzberg?
What are the five components of strategy as identified by Harry Mintzberg?
- Plan, Ploy, Pattern, Position, Perspective (correct)
- Plan, Pattern, Position, Project, Perspective
- Plan, Ploy, Pattern, Position, Procedure
- Plan, Ploy, Pathway, Position, Perspective
What is the role of strategic context in business analysis?
What is the role of strategic context in business analysis?
- To focus solely on financial outcomes
- To simplify decision-making processes
- To enhance the value of business analysis services (correct)
- To restrict discussion to operational issues only
Which of the following is a benefit of being aware of the strategic context?
Which of the following is a benefit of being aware of the strategic context?
- It limits stakeholder engagement
- It allows for unquestioned decision-making
- It encourages analysis and discussion of strategic opportunities (correct)
- It reduces the complexity of the organization
Which factor is NOT considered a key consideration for the importance of strategy?
Which factor is NOT considered a key consideration for the importance of strategy?
What is meant by an organization's 'current state'?
What is meant by an organization's 'current state'?
What is the primary purpose of the elicitation process?
What is the primary purpose of the elicitation process?
Which of the following techniques is NOT typically used for requirements elicitation?
Which of the following techniques is NOT typically used for requirements elicitation?
In requirements management and communications, why is it important to present documented requirements to stakeholders?
In requirements management and communications, why is it important to present documented requirements to stakeholders?
What is the focus of enterprise analysis?
What is the focus of enterprise analysis?
What does solutions assessment and validation ensure?
What does solutions assessment and validation ensure?
What is the main question addressed during requirements analysis?
What is the main question addressed during requirements analysis?
Which of the following is an example of an elicitation technique?
Which of the following is an example of an elicitation technique?
What is the primary purpose of requirements validation?
What is the primary purpose of requirements validation?
What can the non-detection of an error in requirements potentially cost compared to an implementation error?
What can the non-detection of an error in requirements potentially cost compared to an implementation error?
Which aspect does NOT form part of the validity criteria in requirements validation?
Which aspect does NOT form part of the validity criteria in requirements validation?
In an Agile project approach, how is the clarity of requirements maintained?
In an Agile project approach, how is the clarity of requirements maintained?
What does the completeness criterion in requirements validation ensure?
What does the completeness criterion in requirements validation ensure?
What distinguishes requirements validation from testing?
What distinguishes requirements validation from testing?
What factor does NOT affect the realism of the requirements?
What factor does NOT affect the realism of the requirements?
Which of the following does not pertain to the consistency criterion of requirements validation?
Which of the following does not pertain to the consistency criterion of requirements validation?
What symbol is used to represent software products that act as an actor in a use case diagram?
What symbol is used to represent software products that act as an actor in a use case diagram?
What does a use case represent?
What does a use case represent?
Which term describes a large box that encompasses all use cases in a diagram?
Which term describes a large box that encompasses all use cases in a diagram?
Which type of link allows reuse of common steps across multiple use cases?
Which type of link allows reuse of common steps across multiple use cases?
What is the first step in data modeling, as mentioned?
What is the first step in data modeling, as mentioned?
Which diagram is NOT one of the two standard techniques for data modeling?
Which diagram is NOT one of the two standard techniques for data modeling?
What is a primary focus of modeling the process perspective?
What is a primary focus of modeling the process perspective?
Which of the following is a technique used in modeling business processes?
Which of the following is a technique used in modeling business processes?
What are mutable requirements primarily influenced by?
What are mutable requirements primarily influenced by?
What is a key characteristic of emerging requirements?
What is a key characteristic of emerging requirements?
Source traceability is specifically concerned with linking requirements to what?
Source traceability is specifically concerned with linking requirements to what?
What does vertical traceability primarily facilitate?
What does vertical traceability primarily facilitate?
Which type of requirement results from the introduction of another system?
Which type of requirement results from the introduction of another system?
What does backward traceability allow stakeholders to determine?
What does backward traceability allow stakeholders to determine?
Which of the following is NOT a type of volatile requirement?
Which of the following is NOT a type of volatile requirement?
What does horizontal traceability help stakeholders achieve?
What does horizontal traceability help stakeholders achieve?
What characterizes the linear project approach compared to the agile project approach?
What characterizes the linear project approach compared to the agile project approach?
Which of the following is NOT a typical characteristic of a requirements catalog in linear projects?
Which of the following is NOT a typical characteristic of a requirements catalog in linear projects?
What is the primary purpose of a user story in agile projects?
What is the primary purpose of a user story in agile projects?
In the context of user story development, what does the '3Cs' framework stand for?
In the context of user story development, what does the '3Cs' framework stand for?
Which of the following statements best describes an epic in agile projects?
Which of the following statements best describes an epic in agile projects?
Which of the following is a key aspect of the Agile project approach?
Which of the following is a key aspect of the Agile project approach?
What is typically the structure of a user story written using the standard format?
What is typically the structure of a user story written using the standard format?
Which of the following best describes the nature of requirements in an agile approach?
Which of the following best describes the nature of requirements in an agile approach?
Which of the following best illustrates the role of 'Conversation' in the 3Cs framework?
Which of the following best illustrates the role of 'Conversation' in the 3Cs framework?
Flashcards
Elicitation
Elicitation
The process of gathering information about stakeholder needs, including their tasks, knowledge, and desired outcomes.
Brainstorming
Brainstorming
A structured technique to generate ideas from a group of people for brainstorming, problem-solving, or requirement gathering.
Focus Groups
Focus Groups
A technique where stakeholders discuss a topic, often facilitated by a moderator, providing insights and feedback.
Interviewing
Interviewing
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Observation
Observation
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Prototyping
Prototyping
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Requirements Workshop
Requirements Workshop
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Survey/Questionnaire
Survey/Questionnaire
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Current State
Current State
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Target State
Target State
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Strategic Plan
Strategic Plan
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Ploy
Ploy
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Strategic Context
Strategic Context
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Requirements Validation
Requirements Validation
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Cost of Requirement Errors
Cost of Requirement Errors
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Validation vs Testing
Validation vs Testing
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Formal Requirements Validation
Formal Requirements Validation
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Informal Requirements Validation
Informal Requirements Validation
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Requirements Validity
Requirements Validity
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Requirements Consistency
Requirements Consistency
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Requirements Completeness
Requirements Completeness
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Volatile requirements
Volatile requirements
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Mutable requirements
Mutable requirements
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Emerging requirements
Emerging requirements
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Consequential requirements
Consequential requirements
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Compatibility requirements
Compatibility requirements
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Backwards traceability
Backwards traceability
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Forwards traceability
Forwards traceability
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Vertical traceability
Vertical traceability
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Use Case Diagram
Use Case Diagram
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Actor (in Use Case Diagram)
Actor (in Use Case Diagram)
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Use Case (in Use Case Diagram)
Use Case (in Use Case Diagram)
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System Boundary
System Boundary
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Association (in Use Case Diagram)
Association (in Use Case Diagram)
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Include Relationship (in Use Case Diagram)
Include Relationship (in Use Case Diagram)
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Extend Relationship (in Use Case Diagram)
Extend Relationship (in Use Case Diagram)
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Entity Relationship Diagram (ERD)
Entity Relationship Diagram (ERD)
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Linear Project Approach
Linear Project Approach
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Agile Project Approach
Agile Project Approach
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Waterfall Model
Waterfall Model
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Scrum
Scrum
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Requirements Catalogue
Requirements Catalogue
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User Story
User Story
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3Cs Framework
3Cs Framework
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Standard User Story Format
Standard User Story Format
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Epic
Epic
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Acceptance Criteria
Acceptance Criteria
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Study Notes
Course Information
- Course title: Business Analysis / Business Analyse
- Course code: D0168A - D0181A
- Professor: Dr. Jochen De Weerdt
- Academic year: 2024 - 2025
- Institution: KU LEUVEN, Faculty of Economics and Business
Part I: Business Analysis (BA)
-
BA1: Introduction to Business Analysis:
- What is Business Analysis?
- Defining needs and recommending solutions to enable change within an enterprise.
- The goal is to deliver value to stakeholders
- Role of a Business Analyst:
- Liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes.
- Focus on business needs, aligns business needs with IT (information technology) capabilities.
- Competencies of a Business Analyst:
- Problem-solving, facilitation, negotiation, architectural design, planning, communication, and expertise.
- BA Planning and Monitoring:
- Knowledge areas encompass elicitation, collaboration, strategy analysis, requirements analysis and design definition, solution evaluation, and requirements life cycle management.
- Stakeholder Engagement:
- Identifying and managing stakeholders who have a relationship (value change or influence) with the solution or change.
- Important related models:
- BACCM (Business Analysis, Change, Context, Capabilities, Management): A framework.
- Supporting lecture material (resources):
- Milani, F. (2019) Digital Business Analysis, Springer. (Chapters 1, 6, 7)
- What is Business Analysis?
-
Part I supporting info:
- Proliferation of IT systems (1980s)
- Project success rates (CHAOS report): Project success by size, (e.g. large, medium, small)
- Business Analysis Body of Knowledge (BABOK): Standard for business analysis; a collection of concepts, activities, deliverables, competencies, etc.
Part II: Business Process Management (BPM)
-
BPM1: Introduction to BPM:
- The world of Business Process Management (BPM): Principles, methods and tools for designing, analyzing, executing, and monitoring business processes
- The BPM lifecycle: Key steps in process management
- Process discovery: as-is process modelling: Identifying and documenting existing processes
-
Further BPM study points:
- Supporting lecture material: Dumas, La Rosa, Mendling, & Reijers (2018) Fundamentals of Business Process Management; Chapters 1, 2, 5.1, 5.2, 5.3 -Phenomena of interest: Business processes; definition and examples e.g. order-to-cash process, etc. -Process Enumeration and types e.g. core, support, management. -Process scoping; Value chain modeling
- Reference models: APQC, TOGAF, and various frameworks for process design and management -Process architecture hierarchical view and levels
-
BPM2: Essential Process Modelling: Process modeling languages, control flow, subprocesses, repetition. (BPMN) Various BPMN notations: Petri nets, YAWL, EPCs, UML activity diagrams, BPEL, and IDEF3
-
BPM3: Advanced Process Modelling: Process modeling with BPMN: events, exception handling, resource modelling, and data modelling.
-
BPM4: Process Model Verification, Validation and Certification: Process model quality assurance, Syntactic quality – Verification, Semantic quality – Validation, Pragmatic quality – Certification, case study: predicting errors in process models
Part III: Requirements Engineering
- BA3: Requirements Engineering What is a requirement?, Types of Requirements e.g. Business Requirements, Stakeholder Requirements, Solution Requirements (Functional, Non- Functional, Transition), Requirements Modeling, Requirements Documentation, Requirements Management
Part IV: Delivery of Solution and Project Management
- BA4: Delivery of Solution and Project Management: Making the Business Case, Solution Development Approaches, Testing the Solution, Delivering the Solution, Conclusion
General
-
Summary: Includes key concepts and takeaways regarding business analysis and process management
-
What should you know and what to do? A summary and guidelines for each section on what concepts to focus on to be able to perform and pass the modules.
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