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Questions and Answers
What is the primary function of the Commercial Department regarding Station Outstandings?
What is the primary function of the Commercial Department regarding Station Outstandings?
What is the typical timeframe for the Accounts Office to raise debits against stations?
What is the typical timeframe for the Accounts Office to raise debits against stations?
How should admitted debits of Rs. 10 and below be handled by the staff?
How should admitted debits of Rs. 10 and below be handled by the staff?
What should be done with admitted debits for amounts greater than Rs. 10?
What should be done with admitted debits for amounts greater than Rs. 10?
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When can exceptions to the usual debit raising protocol occur?
When can exceptions to the usual debit raising protocol occur?
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What approach should be taken for heavy debits that cannot be recovered promptly?
What approach should be taken for heavy debits that cannot be recovered promptly?
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What action should be initiated for the recovery of the debit from the responsible staff's pay bill?
What action should be initiated for the recovery of the debit from the responsible staff's pay bill?
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What is required from stations in response to any debits raised?
What is required from stations in response to any debits raised?
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What is the purpose of maintaining liaison between the Station Staff and the Accounts Office?
What is the purpose of maintaining liaison between the Station Staff and the Accounts Office?
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What is the primary responsibility of inspecting officials regarding Tariffs at stations?
What is the primary responsibility of inspecting officials regarding Tariffs at stations?
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What should be done if an inspector detects an error in station accounts?
What should be done if an inspector detects an error in station accounts?
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What should be monitored by both Divisional and Headquarters Offices?
What should be monitored by both Divisional and Headquarters Offices?
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Which of the following statements is true regarding recovery practices?
Which of the following statements is true regarding recovery practices?
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What special emphasis should be given when launching drives for clearance of outstandings?
What special emphasis should be given when launching drives for clearance of outstandings?
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What is a common risk associated with sidings where inward wagons are placed?
What is a common risk associated with sidings where inward wagons are placed?
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What process should be conducted monthly regarding wagons placed in a siding?
What process should be conducted monthly regarding wagons placed in a siding?
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Which department is responsible for arranging special drives for outstanding clearances?
Which department is responsible for arranging special drives for outstanding clearances?
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What type of communications should staff properly study and act upon?
What type of communications should staff properly study and act upon?
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What is the goal at the end of each financial year regarding station outstandings?
What is the goal at the end of each financial year regarding station outstandings?
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What should be collected by siding holders in relation to delivered wagons?
What should be collected by siding holders in relation to delivered wagons?
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What should be done if an employee's inability to pay is due to continued neglect?
What should be done if an employee's inability to pay is due to continued neglect?
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What is the role of the Outstandings Branch in the Commercial Department?
What is the role of the Outstandings Branch in the Commercial Department?
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When should admitted debits be furnished to the Divisional Railway Manager?
When should admitted debits be furnished to the Divisional Railway Manager?
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What should happen if the grounds for objecting to a debit are found to be inadequate?
What should happen if the grounds for objecting to a debit are found to be inadequate?
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What is a primary goal when dealing with outstanding amounts?
What is a primary goal when dealing with outstanding amounts?
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What action should be taken if heavy debits appear to result from continued negligence?
What action should be taken if heavy debits appear to result from continued negligence?
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What happens if it is deemed appropriate to write off a debit?
What happens if it is deemed appropriate to write off a debit?
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What should relieving staff be allowed to do regarding admitted debits?
What should relieving staff be allowed to do regarding admitted debits?
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What defines the function of the Accounts Office in relation to error sheets?
What defines the function of the Accounts Office in relation to error sheets?
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What should happen to employees with repeated heavy debits arising from negligence?
What should happen to employees with repeated heavy debits arising from negligence?
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What is the primary action to be taken when an employee's failure to pay admitted debits stems from continuous negligence?
What is the primary action to be taken when an employee's failure to pay admitted debits stems from continuous negligence?
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Which of the following is NOT a step outlined in the text regarding the handling of objected debits?
Which of the following is NOT a step outlined in the text regarding the handling of objected debits?
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According to the provided text, what should ideally happen if an employee admits to a debit but cannot pay it in cash?
According to the provided text, what should ideally happen if an employee admits to a debit but cannot pay it in cash?
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In the case of continuously heavy admitted debits against commercial staff, what action is suggested by the text?
In the case of continuously heavy admitted debits against commercial staff, what action is suggested by the text?
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Within the procedures for handling objected debits, what action should be taken if the railway servant's grounds for objecting are deemed insufficient?
Within the procedures for handling objected debits, what action should be taken if the railway servant's grounds for objecting are deemed insufficient?
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Which statement BEST characterizes the role of the Outstandings Branch within the Commercial Department?
Which statement BEST characterizes the role of the Outstandings Branch within the Commercial Department?
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When can exceptions to the typical protocol for handling admitted debits be considered?
When can exceptions to the typical protocol for handling admitted debits be considered?
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What is the primary goal when handling outstanding amounts?
What is the primary goal when handling outstanding amounts?
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What action should be taken if admitted debits are deemed to be repeatedly high and not due to genuine error?
What action should be taken if admitted debits are deemed to be repeatedly high and not due to genuine error?
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What is the correct procedure for recovering admitted debits from an employee's salary?
What is the correct procedure for recovering admitted debits from an employee's salary?
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What is the maximum time frame for an Accounts Office to raise debits against stations during regular circumstances?
What is the maximum time frame for an Accounts Office to raise debits against stations during regular circumstances?
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Which of the following must happen if a station receives debits that are admitted and valued at Rs. 5?
Which of the following must happen if a station receives debits that are admitted and valued at Rs. 5?
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What should be the recommended recovery method for debits exceeding Rs. 10?
What should be the recommended recovery method for debits exceeding Rs. 10?
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Under what condition can heavy debits raised against staff be suggested to be paid from their own resources?
Under what condition can heavy debits raised against staff be suggested to be paid from their own resources?
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What is the expected action timeline for a station staff's response to debits raised?
What is the expected action timeline for a station staff's response to debits raised?
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How should admitted debits for amounts greater than Rs. 10 be generally handled?
How should admitted debits for amounts greater than Rs. 10 be generally handled?
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What is the role of the Accounts Office regarding debits detected as errors by inspectors?
What is the role of the Accounts Office regarding debits detected as errors by inspectors?
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What is the purpose of having a liaison between the Station Staff and the Accounts Office?
What is the purpose of having a liaison between the Station Staff and the Accounts Office?
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What should be the approach if a debit appears to be invalid but the grounds for objection are inadequate?
What should be the approach if a debit appears to be invalid but the grounds for objection are inadequate?
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What should be done if a staff member consistently shows neglect in managing their debits?
What should be done if a staff member consistently shows neglect in managing their debits?
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Which of the following is MOST likely to contribute to the accumulation of station outstandings?
Which of the following is MOST likely to contribute to the accumulation of station outstandings?
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What action should be taken when an admitted debit cannot be recovered promptly, despite efforts to contact the responsible staff and facilitate payment?
What action should be taken when an admitted debit cannot be recovered promptly, despite efforts to contact the responsible staff and facilitate payment?
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What is the primary rationale behind conducting a monthly reconciliation of wagons placed in a siding, their linking with relevant invoices, and the surrender of railway receipts by the siding holder?
What is the primary rationale behind conducting a monthly reconciliation of wagons placed in a siding, their linking with relevant invoices, and the surrender of railway receipts by the siding holder?
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Which of the following aspects should be given SPECIAL emphasis when launching drives to clear station outstandings?
Which of the following aspects should be given SPECIAL emphasis when launching drives to clear station outstandings?
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What is the primary responsibility of inspecting officials with regard to Tariffs at stations?
What is the primary responsibility of inspecting officials with regard to Tariffs at stations?
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What is the most direct implication of a siding holder failing to surrender a railway receipt upon the delivery of a wagon?
What is the most direct implication of a siding holder failing to surrender a railway receipt upon the delivery of a wagon?
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What is the expected outcome at the end of each financial year regarding station outstandings?
What is the expected outcome at the end of each financial year regarding station outstandings?
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What is the primary reason for maintaining proper statistics regarding station outstandings in both the Divisional and Headquarters Offices?
What is the primary reason for maintaining proper statistics regarding station outstandings in both the Divisional and Headquarters Offices?
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Which of the following is NOT a common cause of an outstanding amount related to a wagon placed in a siding?
Which of the following is NOT a common cause of an outstanding amount related to a wagon placed in a siding?
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What is the primary goal when dealing with outstanding amounts at stations?
What is the primary goal when dealing with outstanding amounts at stations?
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What should be prioritized for clearance during special drives for outstandings?
What should be prioritized for clearance during special drives for outstandings?
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What is required for maintaining proper statistics of station outstandings?
What is required for maintaining proper statistics of station outstandings?
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What precaution should be taken regarding sidings with inward wagons?
What precaution should be taken regarding sidings with inward wagons?
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What should inspecting officials ensure about the Tariffs at stations?
What should inspecting officials ensure about the Tariffs at stations?
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What should be done after monthly reconciliation of wagons in a siding?
What should be done after monthly reconciliation of wagons in a siding?
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What effort is needed to maintain clearance of station outstandings at the end of the financial year?
What effort is needed to maintain clearance of station outstandings at the end of the financial year?
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What is a common challenge associated with sidings that lack proper surrender procedures?
What is a common challenge associated with sidings that lack proper surrender procedures?
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What should be done if errors are detected in station accounts by inspectors?
What should be done if errors are detected in station accounts by inspectors?
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What role does the Accounts Department play regarding error sheets?
What role does the Accounts Department play regarding error sheets?
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What action should be taken if an employee's admitted debits are found to be the result of negligence?
What action should be taken if an employee's admitted debits are found to be the result of negligence?
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What is the primary criteria for an employee to handle cash if they have heavy admitted debits?
What is the primary criteria for an employee to handle cash if they have heavy admitted debits?
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Who should be informed about admitted debits for initiating recovery through salary bills?
Who should be informed about admitted debits for initiating recovery through salary bills?
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What should be done if it is determined that the grounds for objecting to a debit are not adequate?
What should be done if it is determined that the grounds for objecting to a debit are not adequate?
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What is a key responsibility of the Outstandings Branch regarding debits?
What is a key responsibility of the Outstandings Branch regarding debits?
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What should be prioritized when considering the writing off of outstanding amounts?
What should be prioritized when considering the writing off of outstanding amounts?
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What is expected from relieving staff regarding debits raised against them?
What is expected from relieving staff regarding debits raised against them?
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If an employee has persistent heavy debits, what is the recommended course of action?
If an employee has persistent heavy debits, what is the recommended course of action?
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What process is suggested if it is deemed necessary to retrieve penalties from an employee?
What process is suggested if it is deemed necessary to retrieve penalties from an employee?
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What role is played by the Accounts Office in the context of error sheets?
What role is played by the Accounts Office in the context of error sheets?
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What is the usual timeframe for stations to respond to debits raised against them?
What is the usual timeframe for stations to respond to debits raised against them?
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What should be done with admitted debits that are Rs. 10 and below?
What should be done with admitted debits that are Rs. 10 and below?
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What is a recommended method for recovering admitted debits over Rs. 10?
What is a recommended method for recovering admitted debits over Rs. 10?
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In which scenarios can exceptions to the usual debit raising protocol occur?
In which scenarios can exceptions to the usual debit raising protocol occur?
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What action should be encouraged for heavy debits that cannot be quickly recovered?
What action should be encouraged for heavy debits that cannot be quickly recovered?
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What should occur if debits are raised against stations in special circumstances?
What should occur if debits are raised against stations in special circumstances?
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What type of liaison should exist between the Station Staff and the Accounts Office?
What type of liaison should exist between the Station Staff and the Accounts Office?
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Under what condition might the staff be suggested to cover their debits through their personal resources?
Under what condition might the staff be suggested to cover their debits through their personal resources?
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What should be done regarding debits raised against stations within six months?
What should be done regarding debits raised against stations within six months?
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What action is recommended if admitted debit amounts are consistently high?
What action is recommended if admitted debit amounts are consistently high?
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Study Notes
Machinery for Ensuring Prompt Clearance of Station Outstandings
- The Commercial Department is responsible for ensuring prompt clearance of station outstanding.
- Necessary machinery for this must exist in both the Divisional and Headquarters Commercial Offices.
General Instructions for Ensuring Clearance of Station Debits
- Debts should be raised within six months of the end of the accounting month.
- Replies to these debts must be received within one week.
- Debts of Rs. 10 or less, if admitted, should be settled immediately in cash.
- Larger admitted debts should be settled in cash or through salary deductions, if possible.
- For large debts, staff should be encouraged to pay from their own resources; if not, disciplinary action might be considered. Disciplinary action is considered for continued neglect or inefficiency.
- Staff involved in repeated or significant outstanding debts related to cash handling may be reassigned.
- Relieving staff should provide feedback on outstanding debts against them.
- The Divisional Railway Manager should support debt recovery through salary deduction or cash payments, as appropriate.
- Debts can be written off in part or full upon appropriate sanction.
- Objected debts should be reviewed for cause and investigated according to Railway Servants (Discipline and Appeal) Rules (1968) for potential penalties and recovery from salary.
Outstandings Branch
- This branch acts as a liaison between station staff and the Accounts Office.
- Examination of error sheets (Paragraph 2802 of the Accounts Code, Part II) is performed.
- If a debit should be withdrawn, Accounts Office is notified.
- Actions for debit recovery from staff salary are initiated if the debit is valid.
Inspecting Officials & Tariffs
- Inspecting officials must ensure tariffs and rate advice are up-to-date.
- Corrections should be accurately posted according to the correct rates and fares.
Statistics of Station Outstandings
- Proper statistics are to be maintained in both Divisional and Headquarters Offices.
- This allows systematic monitoring of outstanding clearance progress.
Special Drives for Clearance of Outstandings
- Ensuring that outstanding targets set by the Railway Board are met at the end of each financial year.
- Joint Commercial and Accounts Department drives to clear outstanding debts, focusing on admitted debts and those over 3 months old.
Special Watch on Siding Holder Outstandings
- Close monitoring of sidings with unpaid freight and receipts is necessary, especially those where inward wagons are placed without prior surrender of railway receipts.
- Monthly reconciliation of wagons, receipts, payment, and outstanding charges for sidings is essential.
- Ensuring that outstanding are not allowed to accumulate via consistent efforts.
- Special attention is given to ensure that railway receipts are surrendered and freight is paid by siding holders.
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Description
This quiz covers the essential procedures for the prompt clearance of station outstanding debts as outlined by the Commercial Department. It includes important deadlines for raising and responding to debts, as well as guidelines for cash settlements and disciplinary actions for significant outstanding debts.