Starbucks Transformation Stories Quiz
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Questions and Answers

Based on the text provided, what is the Starbucks mission statement and what does it emphasize?

The Starbucks mission emphasizes empathy and meeting people where they are with respect. It talks about one person, one cup, and one neighborhood at a time.

How many stores does Starbucks have worldwide, and across how many countries?

Starbucks has over 25,000 stores worldwide across 75 countries.

What is the total number of occasions per week at Starbucks?

Starbucks has up to 90 million occasions per week.

What does the point-of-sale team at Starbucks work on, and approximately how many people are in the team?

<p>The point-of-sale team at Starbucks works on point of sale (POS) systems, including the hardware and software in the stores. The team is almost up to a hundred people.</p> Signup and view all the answers

What do Starbucks employees call themselves, and how many partners/employees does Starbucks have?

<p>Starbucks employees call themselves partners, and there are over 330,000 partners/employees.</p> Signup and view all the answers

What are the three main pillars of McDonald's velocity accelerators for achieving scalability and speed to market?

<p>The three main pillars are digital transformation, delivery, and the experience of the future.</p> Signup and view all the answers

How many restaurants does McDonald's have globally, and how many customers do they serve daily?

<p>McDonald's has 37,000 restaurants spread across 120 countries globally and serves about 64 million customers every day.</p> Signup and view all the answers

What is the primary business problem and use case for McDonald's home delivery solution?

<p>The primary business problem and use case is to deliver McDonald's food to customers when they want to have it, working with multiple delivery partners worldwide.</p> Signup and view all the answers

Which delivery partners does McDonald's work with in the United States, European countries, and Asia countries for their home delivery solution?

<p>In the United States, McDonald's uses Uber and Uber Eats, in European countries they have other partners, and in Asian countries, they have furthermore partners.</p> Signup and view all the answers

How does McDonald's envision the user experience for home delivery, and what is the approach to scaling this solution?

<p>McDonald's envisions the user experience like something similar to Uber Eats, and they use DCs to scale the home delivery solution.</p> Signup and view all the answers

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