Human Factors in Aviation
17 Questions
5 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

The rules, procedures, written documents etc., which are part of the standard operating procedures

Software

Machines, tools, test equipment, the physical structure of aircraft

Hardware

Situation in which the L-H-S system must function, the social and economic climate as well as the natural environment.

Environment

The human beings - the controller with other controllers, flight crews, engineers and maintenance personnel, management and administration people - within in the system.

<p>Liveware</p> Signup and view all the answers

Failure to transmit, receive, or provide enough information to complete a task. Assumes that the work has been completed.

<p>Lack Communication</p> Signup and view all the answers

When maintenance personnel gain experience from repeated tasks, a feeling of self-satisfaction and false confidence arises. Repeating tasks such as inspections can be ignored or skipped because maintenance personnel has performed the task several times without ever finding fault.

<p>Complacency</p> Signup and view all the answers

Shortage of training, information, and/or ability to perform successfully.

<p>Lack of Knowledge</p> Signup and view all the answers

Anything that draws your attention away from the task at hand. They are the number one cause of forgetting things, including what has or has not been done during the maintenance procedures.

<p>Distractions</p> Signup and view all the answers

Failure to work together to accomplish a shared goal.

<p>Lack of Teamwork</p> Signup and view all the answers

Major human factor that has contributed to many maintenance errors as a result of accidents.

<p>Fatigue</p> Signup and view all the answers

Includes not having enough manpower, equipment, documentation, time, parts, etc., to complete a task.

<p>Lack of Resources</p> Signup and view all the answers

Makes you to do things in a hurry.

<p>Pressure</p> Signup and view all the answers

Occurs when a person is not self-confident enough to speak up for their rights and ideas. Failure to speak up or document concerns about instructions, orders, or the actions of others.

<p>Lack of Assertiveness</p> Signup and view all the answers

A physical, chemical, or emotional factor that causes physical or mental tension.

<p>Stress</p> Signup and view all the answers

Failure to recognize a situation, understand what it is, and predict the possible results. It is a failure to recognize all the consequences of an action or lack of foresight.

<p>Lack of Awareness</p> Signup and view all the answers

They are unwritten rules that are followed or tolerated by most of the organization.

<p>Norms</p> Signup and view all the answers

what are the additional human factors aside from Dirty Dozen that makes the Filthy Fifteen.

<p>Inability to Admit Limitation, Lack of Operational Integrity, Lack of Professionalism</p> Signup and view all the answers

Study Notes

Human Factors in Maintenance

  • Human factors are the rules, procedures, written documents, machines, tools, test equipment, and physical structure of aircraft that make up the standard operating procedures.

The L-H-S System

  • The L-H-S system must function in a situation that includes the social and economic climate, natural environment, and human beings such as controllers, flight crews, engineers, maintenance personnel, management, and administration people.

The Dirty Dozen

  • The Dirty Dozen are 12 human factors that contribute to maintenance errors:
    • Lack of communication (failure to transmit, receive, or provide enough information)
    • Complacency (assumes that the work has been completed, feeling of self-satisfaction and false confidence)
    • Distraction (anything that draws your attention away from the task at hand)
    • Lack of teamwork (failure to work together to accomplish a shared goal)
    • Pressure (makes you do things in a hurry)
    • Lack of assertiveness (failure to speak up or document concerns about instructions, orders, or the actions of others)
    • Stress (physical, chemical, or emotional factor that causes physical or mental tension)
    • Lack of awareness (failure to recognize a situation, understand what it is, and predict the possible results)
    • Lack of foresight (failure to recognize all the consequences of an action or lack of foresight)
    • Norms (unwritten rules that are followed or tolerated by most of the organization)
    • Resource constraints (not having enough manpower, equipment, documentation, time, parts, etc. to complete a task)
    • Lack of knowledge (shortage of training, information, and/or ability to perform successfully)

The Filthy Fifteen

  • The Filthy Fifteen are additional human factors that contribute to maintenance errors, aside from the Dirty Dozen.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Description

SHELL model to Dirty Dozen to Filthy Fifteen

Use Quizgecko on...
Browser
Browser