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Questions and Answers
A stakeholder map is used to outline cause and effect relationships.
A stakeholder map is used to outline cause and effect relationships.
True (A)
A stakeholder map is a visual tool.
A stakeholder map is a visual tool.
True (A)
A stakeholder map is a process tool.
A stakeholder map is a process tool.
True (A)
Six sigma uses a DMAIC as an improvement method.
Six sigma uses a DMAIC as an improvement method.
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If we don't measure it, we can't improve it and if we measure the wrong things, we may have the wrong results for our decisions and behavior needed for success.
If we don't measure it, we can't improve it and if we measure the wrong things, we may have the wrong results for our decisions and behavior needed for success.
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Study Notes
Stakeholder Map
- A stakeholder map is a visual tool used to outline cause and effect relationships.
- It is a process tool, providing a structured approach to understanding stakeholders.
Six Sigma
- Six Sigma uses the DMAIC (Define, Measure, Analyze, Improve, Control) method as an improvement approach.
- Measurement is crucial for improvement, as "if we don't measure it, we can't improve it".
- Measuring the wrong things can lead to incorrect results, affecting decisions and behavior needed for success.
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