Sport Industry Sectors and Governance
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Questions and Answers

Which scenario exemplifies a 'smoldering crisis' within a sports organization?

  • The immediate cancellation of a major sporting event due to a terrorist threat.
  • A natural disaster that directly damages a sports facility, halting operations.
  • A sudden and unexpected drop in team performance due to a star player's injury.
  • A gradually escalating scandal involving allegations of sexual abuse within the organization. (correct)

During which phase of crisis management is the primary focus on minimizing negative impacts and limiting the spread of the crisis?

  • Signal Detection
  • Preparation and Prevention
  • Containment and Damage Control (correct)
  • Learning and Reflecting

How does a crisis typically differ from an issue in the context of sports management?

  • An issue requires immediate attention from top management, while a crisis can be handled by middle managers.
  • An issue always involves multiple stakeholders, whereas a crisis is usually contained within a single department.
  • A crisis primarily deals with long-term strategic planning, while an issue focuses on immediate operational concerns.
  • A crisis can halt or significantly hinder operations and may involve serious consequences like injuries, whereas an issue is less severe. (correct)

In the context of sports industry sectors, what does 'doing the right thing' from a macro perspective primarily encompass?

<p>Prioritizing ethical conduct, social responsibility, and upholding organizational values. (D)</p> Signup and view all the answers

In crisis management, which of the following best describes the 'Signal Detection' phase?

<p>Identifying and interpreting early warning signs that could lead to a crisis. (A)</p> Signup and view all the answers

Which of the following is the MOST accurate description of the sport industry?

<p>A group of organizations involved in the production and delivery of services and products related to sport. (B)</p> Signup and view all the answers

In the context of the sport industry, which of the following BEST exemplifies the 'Public Sector'?

<p>A government agency funding the construction of a new sports stadium. (B)</p> Signup and view all the answers

Which of the following is the MOST relevant example of the 'Commercial Sector' within the sport industry?

<p>A professional sports team owned by private investors aiming to generate profit. (A)</p> Signup and view all the answers

Which of the following actions BEST demonstrates 'good governance' in a sports organization?

<p>Implementing transparent financial practices and ethical decision-making processes. (A)</p> Signup and view all the answers

Which of the following BEST describes the role of 'governance' within sports organizations?

<p>The exercise of power and authority to determine organizational missions, memberships, and regulatory power. (B)</p> Signup and view all the answers

A national sport organization is creating a strategic plan. According to the content, which factor from the general environment should they consider?

<p>The current economic conditions and projected growth. (A)</p> Signup and view all the answers

In the context of sport organizations, what does 'permanency' refer to as an attribute?

<p>The enduring nature of the organization as a structured entity. (D)</p> Signup and view all the answers

An organization is facing scrutiny over its financial management practices. Which outcome of 'good sport governance' is MOST directly relevant to addressing this issue?

<p>Financial accountability. (C)</p> Signup and view all the answers

Which of the following is the MOST accurate definition of a 'standing plan' in sport governance?

<p>A plan that is repeatedly consulted as similar situations arise. (B)</p> Signup and view all the answers

In the context of sport governance, what is the key difference between a 'goal' and an 'objective'?

<p>Goals provide direction and are qualitative, while objectives are specific, measurable, and quantitative. (C)</p> Signup and view all the answers

A sport organization aims to improve its financial standing. Which of the following objectives is the MOST measurable?

<p>Increase revenue by 15% and decrease operating costs by 10% in the next fiscal year. (A)</p> Signup and view all the answers

Which of the following best describes 'organizing' as a key management function in sport governance?

<p>Delegating and coordinating tasks and resources to achieve objectives. (D)</p> Signup and view all the answers

A sport governing body is developing a plan to increase youth participation. Which tactic aligns BEST with the objective of increasing participation in underserved communities?

<p>Offering free clinics and equipment in low-income areas. (A)</p> Signup and view all the answers

When evaluating different options, what performance criterion involves assessing whether the resources and personnel required are readily available?

<p>Availability of able personnel/resources (A)</p> Signup and view all the answers

Which statement BEST captures the relationship between individual ethics and organizational ethics in a sports context?

<p>An organization's ethics reflect the collective behavior of its employees and volunteers. (B)</p> Signup and view all the answers

Which of the following is an example of an internal ethical issue in sport?

<p>Concerns about the fairness and impartiality of officiating. (A)</p> Signup and view all the answers

Which of the following scenarios exemplifies an ethical dilemma in sport management?

<p>A sport manager must choose between cutting funding for a popular youth program or reducing staff salaries. (C)</p> Signup and view all the answers

Why is it important for sports managers to understand the potential effects of their decisions?

<p>To shape the culture/values of the organization and have a positive impact on it's stance on being a good cooperate citizen. (A)</p> Signup and view all the answers

What does the 'Triple Bottom Line' approach to social responsibility in the sport industry emphasize?

<p>People, Planet, and Prosperity (C)</p> Signup and view all the answers

In the context of good governance, what is the key difference between diversity and inclusion?

<p>Diversity focuses on demographic representation, while inclusion focuses on how individuals are treated and valued. (A)</p> Signup and view all the answers

A sport organization is facing declining membership. Which action represents a proactive approach to planning?

<p>Implementing a marketing campaign to attract new members. (B)</p> Signup and view all the answers

Which of the following scenarios represents a financial crisis for a sport organization?

<p>A major sponsor withdrawing funding due to ethical concerns. (A)</p> Signup and view all the answers

A youth sports coach is told by their director to put the star player in even though they haven't been performing well because a scout is coming to the game. What type of crisis is this?

<p>Internal (B)</p> Signup and view all the answers

Flashcards

Crisis

A situation that can halt operations, potentially involving harm and necessitates immediate, high-level response.

Causes of Crises

Shortcomings, external factors, or mishandling that can trigger difficult situations.

Phases of a Crisis

Early detection, preparation, containment, recovery, and learning make up the process.

Macro Perspective

Analyzing the organization's vision and strategy from a high-level perspective.

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Doing Things Right vs. Doing the Right Thing

Balancing operational efficiency with ethical conduct and responsibility.

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The Sport Industry

Includes professional, Olympic/Paralympic, and local levels. Also encompasses events, marketing, and technical services related to sport.

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3 Sport Industry Sectors

Consists of the public sector (government), commercial sector (businesses), and citizens (members/participants).

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Sport Governance

The exercise of power and authority in sport organizations to determine missions, memberships, eligibility, and enforce rules.

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Task Environment

Customers/clients/members, competition, human resources, and suppliers that directly impact organizational operations.

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General Environment

Economic, social, political, and technological factors that influence the sport industry indirectly.

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Outcomes of Good Governance

Commitment to vision, integrity, financial goals, accountability, transparency, human resources, and stakeholders.

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Sport Organizations

Formalized entities with rules about mission, membership, structure, operation, and authority.

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Organization Attributes

Identity, program of activity, membership, clear boundaries, permanency, division of labor, hierarchy of authority, formal rules and procedures.

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Good Governance

Operating with transparency, accountability, adherence to the rule of law, responsibility, equity, inclusivity, and consensus orientation.

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Proactive Planning

Anticipating future events and conditions, helps to affect desired outcomes, and provides a systematic approach for management.

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Short Term Plan

Plans for projects within a 1-3 year timeframe.

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Long Term Plan

Plans for projects or events extending 3+ years into the future.

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Standing Plan

Plans that are in place and consulted each time a specific event repeats.

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Vision

A desired future state or aspiration for the organization.

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Mission

The fundamental purpose or reason for the organization's existence.

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Goal

A qualitative statement of direction to achieve the vision.

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Objective

A specific and measurable action to achieve a goal.

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Tactic

Specific actions or steps taken to achieve an objective.

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Organizing

The process of delegating and coordinating tasks/resources to achieve objectives.

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Decision Making

Gathering/analyzing information to select among possible courses of action.

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Internal Ethical Issues in Sport

Common ethical issues, such as fairness, conduct, and well-being.

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Ethical Dilemma

Occurs when key values conflict, requiring a choice between them.

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Social Responsibility

Focuses on triple bottom line: people, planet, and prosperity.

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Study Notes

  • The sport industry includes professional, Olympic/Paralympic, and local sports, as well as events, marketing/promotion/legal and technical services.

Sport Industry Sectors

  • Public Sector: Governed by law and politics, focusing on infrastructures, funding, and international relations.
  • Commercial Sector: Driven by entrepreneurs, owners, investors, and shareholders, operating from local to global levels.
  • Citizens Sector: Involves membership and collective interests, spanning from local to international participation.

Governance and Management Functions

  • Effective management involves both "doing things right" and "doing the right thing".
  • "Doing things right" includes planning, organizing, and decision-making.
  • "Doing the right thing" encompasses diversity, equity, inclusion, and ethics (social responsibility).

Industry and Sport Industry Defined

  • Industry refers to a group of organizations involved in the production of specific goods or services.
  • The sport industry includes organizations involved in the production and delivery of sport services and products.

Meaningfulness of the Sport Industry

  • Economic Impact: The sport industry's value was $388 billion (US) in 2021.
  • The sport industry relies on both paid and volunteer human resources.
  • The sport industry receives significant media attention.
  • The sport industry operates across multiple sectors: public, not-for-profit, and commercial.

Sport Governance Defined

  • Sport governance involves power and authority to determine organizational missions, memberships, eligibility, and regulatory power.
  • Regulatory power includes enforcing rules and imposing punishments or sanctions.

Influences on Sport Industry Governance

  • Sport Organization: Influenced by its governance structure and processes.
  • Task Environment: Influenced by customers, clients, members, competition, human resources, and suppliers.
  • General Environment: Influenced by economic, social, political, and technological factors.

Outcomes of Good Governance

  • Commitment to vision, mission, mandate, and goals.
  • Upholding integrity and financial goals.
  • Ensuring accountability and transparency.
  • Managing human resources effectively.
  • Considering all stakeholders.

Location of Governance

  • Governance occurs within sport organizations, which are formalized entities with rules about mission, membership, structure, operation, and authority.

Attributes of an Organization

  • Identity: A distinct organizational identity.
  • A defined program of activity.
  • Membership criteria.
  • Clear boundaries.
  • Permanency.
  • Division of labor.
  • Hierarchy of authority.
  • Formal rules and procedures.

Why Study Sport Governance?

  • Understand the big picture of the sports landscape.
  • Understand how governance fits within the sport management curriculum.
  • Understand how governance relates to career opportunities.

Good Governance Characteristics

  • Transparent.
  • Accountable.
  • Follows rules of law.
  • Responsible.
  • Equitable and Inclusive.
  • Consensus-oriented.

Importance of Planning

  • Proactive approach to influence outcomes.
  • Systematic rather than haphazard methods.
  • Improves financial and operational performance.
  • Considers the environment/context.
  • Enhances coordination, control, and teamwork.

Types of Plans

  • Short Term: for projects and events within 1–3 years.
  • Long Term: for projects/events 3+ years in the future.
  • Standing: In place and consulted as certain events repeat.
  • Single use: For unique or one-time events.

Key Elements of Planning

  • Vision: Where you want to go.
  • Mission: The purpose of the organization.
  • Goals: Qualitative direction.
  • Objectives: Specific and measurable (quantitative).

Tactics and Roles in Achieving Goals

  • Goal: To increase membership.
  • Objective: To increase membership across all provinces and territories by 25% in 2024.
  • Tactic #1: Purchase ten 30-second advertising slots on TSN during the Rogers Cup (Tennis).
  • Role: Marketing Committee.
  • Tactic #2: Support provincial associates.

Performance Criteria for Evaluating Alternatives

  • Cost and benefits.
  • Potential contribution.
  • Ease of implementation.
  • Ease of measurement.
  • Conformity to expectations.
  • Availability of able personnel/resources.

Organizing Defined

  • Organizing is "the process of delegating and coordinating tasks and resources to achieve objectives."
  • Organizations are social entities that are goal-directed, designed as deliberately structured and coordinated activity systems, and linked to the external environment.

Decision Making

  • Involves gathering and analyzing information.
  • There are two types of decisions: Routine (programmed) and Complex (nonprogrammed).

Role of Decision Making in Sport Governance

  • Can have far-reaching implications.
  • Shapes the direction of the organization.
  • Decisions are open to public scrutiny.
  • Requires a concrete method.

Key Management Functions of Governance

  • Planning: Mission & Vision, Goals & Objectives, Tactics & Roles, Evaluation.
  • Organizing: Structure/Chart, Responsibility & Authority, Hierarchy & Relations.
  • Decision Making: Rationality in decision making, Significance of decisions, Social Process and Bias.

Governance and Ethics

  • An organization's ethics are the collective behavior of its employees and volunteers.

Examples of Ethical Issues in Sport

  • External: Scandals, controversies surrounding sport and athletes (e.g., domestic violence, abuse, harassment, discrimination, socio-economic problems).
  • Internal: Issues related to the structure and purpose of sport, the justification of rules, and the moral for sport (e.g., officiating fairness, player conduct, substance abuse, fair opportunities, mental health, artificial intelligence, "sportswashing", and sports betting).

Ethical Governance Challenges in Sport

  • Examples include the CEO of Athletics Canada fired after sexual Twitter exchanges, World Athletics policy on Transgender athletes, fans shouting racial slurs, bribes for selecting host cities, and state-sponsored doping programs.

Role of Organizations and Governing Bodies

  • Organizations such as the International Olympic Committee (IOC), U Sports, World Athletics, and Curling Ontario play key roles.

Current Ethical Issues in Sports

  • Transgender athletes in competitive sports.
  • Mental health and athlete well-being.
  • The role of artificial intelligence in sports.
  • Sportswashing by governments and corporations.
  • The growth and influence of sports betting.

Ethical Dilemmas

  • Conflicts between important values.
  • The decision maker must choose between those values.
  • Multiple stakeholders may be involved, with significant consequences for all.

Ethics and Sport Managers

  • Understand the effects of their decisions and the number of people affected.
  • Shape the culture/values of the organization.
  • Impact an organization’s ethical climate and stance on being a good corporate citizen.

The Sport Industry and Social Responsibility

  • Triple Bottom Line: People, Planet, Prosperity.
  • Focus on Human Rights, Labor Relations, DEI, Environmental Sustainability, Community Investment & Development, and Philanthropy.

What Makes “Good” Governance?

  • Diversity: Refers to the demographic identities of/in a group.
  • Inclusion: Focuses on how individuals are treated, valuing differences, ensuring all feel seen and heard, and fostering a sense of belonging.
  • Equity: Addresses why individuals are or are not represented in planning processes or certain roles.

Governance Perspective - Types of Crises

  • Natural, Technological, Internal, External, Organizational, and Financial.

Crisis vs. Issue

  • Issue: Time to Assess, Able to articulate the issue, Able to implement immediate solution, Operations continue, No major threat, Middle Managers responsible.
  • Crisis: Can stop or hinder operations, Can include injury, illness, death, Requires immediate response, Requires top management/leader response, Involves multiple stakeholders.

Causes of Crises

  • Internal shortcomings, external factors, handling of the crisis.
  • Sudden Crises (COVID-19, 9/11 attack, natural disasters).
  • Smoldering crises (sexual abuse scandals, organizational cheating).

Phases of a Crisis

  • Signal Detection: Early detection of warning signs, Communication to decision-makers.
  • Preparation and Prevention: Crisis management procedures, protocols, plans, teams, Training and simulations.
  • Containment and Damage Control: Protect and preserve, damage control.
  • Recovery: Short-term and long-term goals.
  • Learning and Reflecting.

Understanding Sport Industry Macro Sectors

  • Macro perspective, the organization as a whole.
  • Focus on vision, mandate, and how to achieve them.
  • "Doing the right thing": plan, organize, decide.
  • Focus on Organizational Role in Society
  • Focus on values.
  • "Doing the right thing": ethics, responsibility.

Balancing Interests

  • Tension between "Doing things right" and "Doing the right thing."
  • Balancing Act: Converging interests between efficiency and ethics.

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Description

Overview of the sport industry, including public, commercial, and citizens sectors and governance/management functions. Effective management involves both 'doing things right' (planning, organizing, decision-making) and 'doing the right thing' (diversity, equity, inclusion, ethics). The sport industry includes professional, Olympic/Paralympic, and local sports.

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