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Questions and Answers
Which of the following behaviors is encouraged in the spa?
Which of the following behaviors is encouraged in the spa?
- Being cooperative with managers and colleagues (correct)
- Speaking loudly with everyone
- Ignoring what your manager says
- Denying service to guests
What is the consequence of denying what your manager says?
What is the consequence of denying what your manager says?
- You will be given additional incentives
- You will receive a salary increment
- You will be reported to HR
- You will lose your job (correct)
What is the policy for service denials in the spa?
What is the policy for service denials in the spa?
- Service denials are only allowed after consulting with the Cluster manager or Zonal manager
- There is no policy for service denials
- Service denials are allowed occasionally
- Service denials are not allowed (correct)
Who can you report behavioral issues with your managers to?
Who can you report behavioral issues with your managers to?
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When will a salary increment be done?
When will a salary increment be done?
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