18 Questions
Why would interim measures be needed during the implementation of a new application that takes more than a year?
To resolve potential issues
How can SaaS application feature updates impact the need for a brand-new software system implementation?
By offering previously unavailable features
Why is change management essential when revising accounts payable processes?
To manage the impact on internal employees and external stakeholders
What can companies achieve by revising internal processes during digital transformation?
Lower costs, improve quality, and reduce cycle times
How does adopting cloud connectivity help during digital transformation?
By linking disparate processes and locations
Give an example of how robotic process automation can impact manual tasks in procurement and supply chain management.
Transforming manual tasks into automated processes
What is the primary goal of process transformation?
The primary goal of process transformation is to make internal processes more straightforward and efficient.
What are some potential results of process transformation?
Potential results include simplifying or removing steps, improving reporting, and minimizing keying errors.
Why is an evaluation of the company's existing software essential for a successful process transformation?
An evaluation of the company's existing software is essential to understand if the current software can support the transformation goals.
What factors should company leaders consider when introducing new software applications during a process transformation?
Leaders should consider implementation timelines, change management, and the urgency of the change.
Why should company leaders be cautious about introducing a brand-new system during a process transformation?
Leaders should be cautious because implementing a brand-new system may pose risks related to implementation timelines and change management.
How can a process transformation contribute to improving customer experience and driving employee innovation?
By simplifying internal processes and reducing errors, a process transformation can enhance customer experience and free up time for employees to focus on innovation.
What are some reasons why a company may undergo a business model transformation?
Leaders see an opportunity to change the way consumers purchase or use a product/service, or market competitors are moving in a particular direction.
Give an example of a company that successfully underwent a business model transformation.
Netflix made the switch from mailing DVDs to online streaming.
What is the significance of a domain transformation for a company?
A domain transformation occurs when company leaders want to enter a new market.
Explain the concept of XaaS in the context of technology companies.
XaaS stands for 'Anything as a Service' where 'X' can be hardware, storage capacity, or applications.
How can customers signal their readiness for a different type of relationship with a company?
Customers often signal readiness through their purchasing patterns.
What are some challenges a company may face during a business model transformation?
The need to hire employees with new skill sets or retrain the existing workforce.
Learn about factors to consider when implementing a new software system, such as the impact of lengthy implementations and the importance of keeping up with feature updates. Understand how transformations can affect external vendors and customers.
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