Software Quality and Consumer Rights
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Questions and Answers

What is a significant challenge in securing cyberspace?

  • Inadequate detection techniques
  • High reporting requirements
  • Abundant control over cyberspace services
  • Changing detection and prevention techniques (correct)

Cyberbullying involves actions that use communication technologies to harm others.

True (A)

What is the purpose of cyberspace forensics?

To study computer network environments and provide information on network issues.

The characteristic signature left by software used in cyber-attacks is utilized in ______ detection.

<p>intrusion</p> Signup and view all the answers

Match the following terms with their definitions:

<p>Business and Industrial Espionage = Seeking unauthorized information Political Activism = Using technology to drive social change Cyberbullying = Deliberate harm using technology Securing Cyberspace = Protecting users from cyber threats</p> Signup and view all the answers

What is one of the commandments regarding computer use?

<p>Thou shalt not snoop around in other people's files. (D)</p> Signup and view all the answers

Using a computer to steal is permissible if there is no harm done.

<p>False (B)</p> Signup and view all the answers

Name one reason why it is important to think about the social consequences of the program you write.

<p>To prevent harm to others and uphold ethical standards.</p> Signup and view all the answers

Thou shalt not use a computer to ________ false witness.

<p>bear</p> Signup and view all the answers

Match the following commandments with their corresponding actions:

<p>Thou shalt not use a computer to harm others = Avoiding causing harm to individuals through technology Thou shalt not copy software for which you have not paid = Respecting copyright laws Thou shalt not use other people's computer resources = Obtaining permission before accessing someone else's system Thou shalt think about social consequences = Actively considering the impact of your work on society</p> Signup and view all the answers

What is a primary reason that software may fail?

<p>Human factors (C)</p> Signup and view all the answers

Software reliability is directly affected by age and wear and tear just like hardware.

<p>False (B)</p> Signup and view all the answers

Which of the following is NOT a reason for the growth in cyber crimes?

<p>Increased police presence online (C)</p> Signup and view all the answers

What are implied warranties?

<p>Assumptions made by law concerning product quality or performance that are not written down.</p> Signup and view all the answers

Human blunders can be classified under natural or inadvertent attacks.

<p>True (A)</p> Signup and view all the answers

The software is made up of a logical sequence of commands to perform a specific ______.

<p>task</p> Signup and view all the answers

Name one type of attack that involves insider threats.

<p>Penetration attack</p> Signup and view all the answers

Match the following consumer protection tools with their descriptions:

<p>Contract = Formal agreement between a buyer and seller Express warranties = Written promise about product quality or performance Implied warranties = Assumed promises not written down Third-party beneficiary = Someone who benefits from a contract but is not a party to it</p> Signup and view all the answers

Which of the following is NOT a cause of software failures?

<p>Consumer protection (A)</p> Signup and view all the answers

_______ refers to a global artificial environment based on interconnected computer networks.

<p>Cyberspace</p> Signup and view all the answers

The reliability of software can be quantified by its probability of encountering failure due to input sequences.

<p>True (A)</p> Signup and view all the answers

Match the following types of cybercrime with their descriptions:

<p>Virus = A type of malware that replicates itself Hacking = Unauthorized access to computer systems Cyberbullying = Harassment using digital platforms Denial of Service Attack = Disruption of services or networks</p> Signup and view all the answers

What is a common psychological effect related to cyber crimes?

<p>Hate and bigotry (C)</p> Signup and view all the answers

What is one of the agreed standards in consumer protection?

<p>Universally accepted level of confidence in software.</p> Signup and view all the answers

All attacks categorized as denial of service are conducted from outside the network.

<p>False (B)</p> Signup and view all the answers

What effect can increased dependency on computers have on society?

<p>Loss of privacy</p> Signup and view all the answers

What is defined as digital stalking, usually using online media?

<p>Cyberstalking (C)</p> Signup and view all the answers

Vulnerability scanning is a manual process that seeks to identify weaknesses in a network.

<p>False (B)</p> Signup and view all the answers

What is the ability of a computing system to recover full services in the presence of attacks called?

<p>Cyberspace Systems Survivability</p> Signup and view all the answers

To _ is to annoy continuously and persistently someone.

<p>harass</p> Signup and view all the answers

Which of the following is not a type of cyberbullying?

<p>Vulnerability Scanning (D)</p> Signup and view all the answers

Cyber harassment involves making repeated attacks against a victim.

<p>True (A)</p> Signup and view all the answers

What type of software is used to gather information about vulnerabilities in a network?

<p>Detection software</p> Signup and view all the answers

What does it mean for software to be considered secure?

<p>It must not contain trapdoors that intruders can exploit. (C)</p> Signup and view all the answers

The safety of a software product relates to the likelihood of accidents or hazards.

<p>True (A)</p> Signup and view all the answers

What is negligence in the context of tort law?

<p>Careless or lack of competence that causes harm.</p> Signup and view all the answers

A thorough check of the software prior to official release is known as a _____ review.

<p>final</p> Signup and view all the answers

Which of the following is NOT a method for improving software quality?

<p>Negligence assessment (C)</p> Signup and view all the answers

Children aged 3-5 years do not have access to computers.

<p>False (B)</p> Signup and view all the answers

What are proven security protocols that help secure a system?

<p>Authentication and Access Control.</p> Signup and view all the answers

A person or company can be held responsible for harm due to _____ liability.

<p>strict</p> Signup and view all the answers

What percentage of children aged 12-17 years use computers?

<p>89% (B)</p> Signup and view all the answers

Flashcards

Computer Ethics

A set of moral principles that guide the use of computers and related technologies.

Software Piracy

Illegal copying or downloading of copyrighted software without permission from the owner.

Cybercrime

Criminal activity using computers and networks.

Computer Security

Measures taken to protect computer systems and networks from unauthorized access, use, disclosure, disruption, modification, or destruction.

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Social Consequences

The impact of computer programs on society, including ethical and societal ramifications.

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Cyberspace Forensics

Investigative process that studies computer network environments to understand network health.

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Intrusion Detection in Cyberspace

Using software to identify suspicious activity in computer networks, often relying on unique patterns left by cyberattacks.

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Cyberbullying

Using communication technologies to deliberately and repeatedly harm someone online.

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Securing Cyberspace

Protecting cyberspace users and networks from threats using advanced detection and prevention techniques.

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Browsing Rights

The freedom of online users to access and share information without undue restrictions.

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Software

A set of instructions that tells a computer what to do. It's like a recipe for tasks.

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Software Producer

A company or individual that creates and develops software for others to use.

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Software Consumer

A person or organization that buys or uses software to solve problems or complete tasks.

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Software Reliability

The probability that software won't have errors or fail under various conditions.

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What are the buyer's rights?

Buyers have rights like replacement, refunds, and updates when software fails to meet expectations.

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Contract

Formal agreement between a buyer and seller that spells out their obligations and rights.

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Express Warranty

A written promise from the seller about the product's quality or performance.

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Implied Warranty

A warranty that's not written but is assumed by law based on the nature of the product.

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Software Security

A software product is considered secure if it lacks any vulnerabilities that allow unauthorized access or manipulation.

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Breach of Contract

A legal claim arising when one party fails to fulfill the terms agreed upon in a contract.

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Safety in Software

The absence of potential risks or accidents associated with using a software product, especially crucial in life-critical systems.

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Software Quality

The degree of excellence in a software product, measured by its standards, security, safety, dependability, and other relevant factors.

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Negligence (Tort)

A type of legal wrong that occurs due to carelessness, lack of competence, or failure to meet a reasonable standard of care.

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Misrepresentation (Tort)

A false or misleading statement made intentionally or unintentionally, which harms another person.

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Final Review (Quality Improvement)

A thorough inspection of software before its official release, assuring its quality and completeness.

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Inspection (Quality Improvement)

A detailed examination of software code or design by a team of experts to identify potential issues and improve quality.

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Walk-throughs (Quality Improvement)

A less formal process where developers explain their code or design to colleagues for feedback and discussion.

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Phased Inspection (Quality Improvement)

A method of inspecting software in stages throughout its development, ensuring early detection and correction of issues.

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Computer Crime

An illegal act that uses a computer system or computer-related system to commit a crime.

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Cyber Crime Growth

The rapid increase in cyber crimes is driven by factors like easy access to hacking tools, anonymity, and increased reliance on technology.

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Types of Cyber Attacks

Cyber attacks can be classified into penetration attacks (e.g., hacking, insider threats) and denial of service attacks (e.g., overloading a system).

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Motivation for Attacks

Hackers are motivated by various reasons, including revenge, financial gain, or spreading propaganda.

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Social Consequences of Cyber Crime

Cyber crimes can have significant social consequences like increased fear, loss of privacy, and cyberbullying.

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Cyberspace

A global, interconnected network of computers that creates an artificial reality where people can communicate and interact.

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Trust in Cyberspace

The prevalence of cyber crimes can erode trust in online interactions and the security of personal information.

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Vulnerability Scanning

An automated process that checks computers or networks for weaknesses like flaws in software or protocols. It sends probes and analyzes responses to identify vulnerabilities.

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Cyberstalking

Repeated and unwanted online attention given to someone, often involving harassment or intimidation.

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Cyber Harassment

Creating a hostile online environment for someone, often through repeated, unwelcome, or abusive messages or actions.

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Cyberspace Systems Survivability

The ability of a computer system to withstand attacks and failures, continuing to function, and recover quickly.

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What is the purpose of vulnerability scanning?

To identify potential weaknesses in systems and networks, allowing for security measures to be implemented and preventing attacks.

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How does cyberstalking differ from regular stalking?

Cyberstalking uses digital tools like online platforms and social media to harass or intimidate someone.

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What can be considered cyber harassment?

Persistent annoying or intimidating behavior online, such as sending hateful messages, spreading rumors, or sending unwanted content.

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What does it mean for a system to be survivable in cyberspace?

It means the system can handle attacks and malfunctions, keep working, and recover quickly.

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Study Notes

Software Issues and Risks

  • Software is a sequence of commands to perform a task.
  • Developers create software to meet specific needs.
  • Consumers use software to solve specific tasks.
  • Software producers and consumers are involved when using software.

Causes of Software Failures

  • Human factors are a cause of software failures.
  • The nature of software itself contributes to failures.
  • Consumer protection laws and buyer rights are important aspects.

Consumer Protection Tools

  • Contracts between buyers and sellers define warranties and quality.
  • Express warranties are written promises.
  • Implied warranties are assumed by law.
  • Third-party beneficiaries can benefit from a contract.
  • Tort law addresses wrongful acts causing harm or injury.
  • Intentional and unintentional torts exist.

Improving Software Quality

  • Final review is a thorough check of completed software.
  • Inspection is a detailed examination.
  • Walk-throughs are less formal developer explanations.
  • Phased inspection involves examining software stages.

Producer Protection and the Law

  • Protection against piracy, illegal copying, and downloading.
  • Protection against fraudulent lawsuits by customers.

Computer Crimes

  • Illegal acts involving computer systems.
  • Systems involving telephones, microwaves, satellites, and telecommunications contribute to crimes.
  • Three categories for attacks include natural, human, and intentional.

Cyber Crimes

  • Illegal actions involving computer systems or related systems.
  • They involve multiple computers, telephones, microwaves and satellites or telecommunications systems.
  • Attacks can be natural (accidental), human errors, or intentional threats.

Types of Cyber Attacks

  • Penetration (hacking, insiders, criminal groups).
  • Denial of service attacks (outside and inside the system).

Motivation of Attacks

  • Business and industrial espionage.
  • Political activism.
  • Jokes and hoaxes.

Internet of Things (IoT)

  • IoT devices are now interlinked across the globe to form a network of interconnected devices.
  • The potential for interconnectedness presents many issues and challenges.
  • Low-level devices on the fringes have constraints regarding power and memory.
  • Self-managing systems can improve efficiency.

Cyber Forensics

  • Studies computer networks to provide information regarding system health.
  • Seeks to capture network information for a healthy working environment.
  • Detects new technologies used in cyberattacks.

Ethical Considerations in AI and VR

  • Artificial intelligence simulates human intelligence.
  • Virtual reality creates a simulated environment.
  • Issues regarding user responsibility and accountability arise.
  • Ethics regarding safety and security of users are important.
  • Concerns exist regarding intentions, accountability, and effects on actors.

Intellectual Property in Cyberspace

  • Anonymity and internet paradox exist.

Wearable Devices, Home Automation, and Smart Energy

  • Several types of wearable devices exist, including fitbits and jawbones.
  • These are connected to the internet network.

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Software Issues Risks Liabilities PDF

Description

This quiz explores the intricacies of software development, the causes of failures, and the significance of consumer protection. It covers aspects such as warranties, tort law, and methods for improving software quality. Test your understanding of these critical concepts in the realm of software and consumer rights.

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