Software Quality and Consumer Rights
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Questions and Answers

What is a significant challenge in securing cyberspace?

  • Inadequate detection techniques
  • High reporting requirements
  • Abundant control over cyberspace services
  • Changing detection and prevention techniques (correct)
  • Cyberbullying involves actions that use communication technologies to harm others.

    True

    What is the purpose of cyberspace forensics?

    To study computer network environments and provide information on network issues.

    The characteristic signature left by software used in cyber-attacks is utilized in ______ detection.

    <p>intrusion</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Business and Industrial Espionage = Seeking unauthorized information Political Activism = Using technology to drive social change Cyberbullying = Deliberate harm using technology Securing Cyberspace = Protecting users from cyber threats</p> Signup and view all the answers

    What is one of the commandments regarding computer use?

    <p>Thou shalt not snoop around in other people's files.</p> Signup and view all the answers

    Using a computer to steal is permissible if there is no harm done.

    <p>False</p> Signup and view all the answers

    Name one reason why it is important to think about the social consequences of the program you write.

    <p>To prevent harm to others and uphold ethical standards.</p> Signup and view all the answers

    Thou shalt not use a computer to ________ false witness.

    <p>bear</p> Signup and view all the answers

    Match the following commandments with their corresponding actions:

    <p>Thou shalt not use a computer to harm others = Avoiding causing harm to individuals through technology Thou shalt not copy software for which you have not paid = Respecting copyright laws Thou shalt not use other people's computer resources = Obtaining permission before accessing someone else's system Thou shalt think about social consequences = Actively considering the impact of your work on society</p> Signup and view all the answers

    What is a primary reason that software may fail?

    <p>Human factors</p> Signup and view all the answers

    Software reliability is directly affected by age and wear and tear just like hardware.

    <p>False</p> Signup and view all the answers

    Which of the following is NOT a reason for the growth in cyber crimes?

    <p>Increased police presence online</p> Signup and view all the answers

    What are implied warranties?

    <p>Assumptions made by law concerning product quality or performance that are not written down.</p> Signup and view all the answers

    Human blunders can be classified under natural or inadvertent attacks.

    <p>True</p> Signup and view all the answers

    The software is made up of a logical sequence of commands to perform a specific ______.

    <p>task</p> Signup and view all the answers

    Name one type of attack that involves insider threats.

    <p>Penetration attack</p> Signup and view all the answers

    Match the following consumer protection tools with their descriptions:

    <p>Contract = Formal agreement between a buyer and seller Express warranties = Written promise about product quality or performance Implied warranties = Assumed promises not written down Third-party beneficiary = Someone who benefits from a contract but is not a party to it</p> Signup and view all the answers

    Which of the following is NOT a cause of software failures?

    <p>Consumer protection</p> Signup and view all the answers

    _______ refers to a global artificial environment based on interconnected computer networks.

    <p>Cyberspace</p> Signup and view all the answers

    The reliability of software can be quantified by its probability of encountering failure due to input sequences.

    <p>True</p> Signup and view all the answers

    Match the following types of cybercrime with their descriptions:

    <p>Virus = A type of malware that replicates itself Hacking = Unauthorized access to computer systems Cyberbullying = Harassment using digital platforms Denial of Service Attack = Disruption of services or networks</p> Signup and view all the answers

    What is a common psychological effect related to cyber crimes?

    <p>Hate and bigotry</p> Signup and view all the answers

    What is one of the agreed standards in consumer protection?

    <p>Universally accepted level of confidence in software.</p> Signup and view all the answers

    All attacks categorized as denial of service are conducted from outside the network.

    <p>False</p> Signup and view all the answers

    What effect can increased dependency on computers have on society?

    <p>Loss of privacy</p> Signup and view all the answers

    What is defined as digital stalking, usually using online media?

    <p>Cyberstalking</p> Signup and view all the answers

    Vulnerability scanning is a manual process that seeks to identify weaknesses in a network.

    <p>False</p> Signup and view all the answers

    What is the ability of a computing system to recover full services in the presence of attacks called?

    <p>Cyberspace Systems Survivability</p> Signup and view all the answers

    To _ is to annoy continuously and persistently someone.

    <p>harass</p> Signup and view all the answers

    Which of the following is not a type of cyberbullying?

    <p>Vulnerability Scanning</p> Signup and view all the answers

    Cyber harassment involves making repeated attacks against a victim.

    <p>True</p> Signup and view all the answers

    What type of software is used to gather information about vulnerabilities in a network?

    <p>Detection software</p> Signup and view all the answers

    What does it mean for software to be considered secure?

    <p>It must not contain trapdoors that intruders can exploit.</p> Signup and view all the answers

    The safety of a software product relates to the likelihood of accidents or hazards.

    <p>True</p> Signup and view all the answers

    What is negligence in the context of tort law?

    <p>Careless or lack of competence that causes harm.</p> Signup and view all the answers

    A thorough check of the software prior to official release is known as a _____ review.

    <p>final</p> Signup and view all the answers

    Which of the following is NOT a method for improving software quality?

    <p>Negligence assessment</p> Signup and view all the answers

    Children aged 3-5 years do not have access to computers.

    <p>False</p> Signup and view all the answers

    What are proven security protocols that help secure a system?

    <p>Authentication and Access Control.</p> Signup and view all the answers

    A person or company can be held responsible for harm due to _____ liability.

    <p>strict</p> Signup and view all the answers

    What percentage of children aged 12-17 years use computers?

    <p>89%</p> Signup and view all the answers

    Study Notes

    Software Issues and Risks

    • Software is a sequence of commands to perform a task.
    • Developers create software to meet specific needs.
    • Consumers use software to solve specific tasks.
    • Software producers and consumers are involved when using software.

    Causes of Software Failures

    • Human factors are a cause of software failures.
    • The nature of software itself contributes to failures.
    • Consumer protection laws and buyer rights are important aspects.

    Consumer Protection Tools

    • Contracts between buyers and sellers define warranties and quality.
    • Express warranties are written promises.
    • Implied warranties are assumed by law.
    • Third-party beneficiaries can benefit from a contract.
    • Tort law addresses wrongful acts causing harm or injury.
    • Intentional and unintentional torts exist.

    Improving Software Quality

    • Final review is a thorough check of completed software.
    • Inspection is a detailed examination.
    • Walk-throughs are less formal developer explanations.
    • Phased inspection involves examining software stages.

    Producer Protection and the Law

    • Protection against piracy, illegal copying, and downloading.
    • Protection against fraudulent lawsuits by customers.

    Computer Crimes

    • Illegal acts involving computer systems.
    • Systems involving telephones, microwaves, satellites, and telecommunications contribute to crimes.
    • Three categories for attacks include natural, human, and intentional.

    Cyber Crimes

    • Illegal actions involving computer systems or related systems.
    • They involve multiple computers, telephones, microwaves and satellites or telecommunications systems.
    • Attacks can be natural (accidental), human errors, or intentional threats.

    Types of Cyber Attacks

    • Penetration (hacking, insiders, criminal groups).
    • Denial of service attacks (outside and inside the system).

    Motivation of Attacks

    • Business and industrial espionage.
    • Political activism.
    • Jokes and hoaxes.

    Internet of Things (IoT)

    • IoT devices are now interlinked across the globe to form a network of interconnected devices.
    • The potential for interconnectedness presents many issues and challenges.
    • Low-level devices on the fringes have constraints regarding power and memory.
    • Self-managing systems can improve efficiency.

    Cyber Forensics

    • Studies computer networks to provide information regarding system health.
    • Seeks to capture network information for a healthy working environment.
    • Detects new technologies used in cyberattacks.

    Ethical Considerations in AI and VR

    • Artificial intelligence simulates human intelligence.
    • Virtual reality creates a simulated environment.
    • Issues regarding user responsibility and accountability arise.
    • Ethics regarding safety and security of users are important.
    • Concerns exist regarding intentions, accountability, and effects on actors.

    Intellectual Property in Cyberspace

    • Anonymity and internet paradox exist.

    Wearable Devices, Home Automation, and Smart Energy

    • Several types of wearable devices exist, including fitbits and jawbones.
    • These are connected to the internet network.

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    Description

    This quiz explores the intricacies of software development, the causes of failures, and the significance of consumer protection. It covers aspects such as warranties, tort law, and methods for improving software quality. Test your understanding of these critical concepts in the realm of software and consumer rights.

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