GENERAL KNOWLEGE - CHAPTER 0 & 1
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Questions and Answers

What does the abbreviation 'AAP' stand for in the Smartwings Cabin Crew Operations Manual?

  • Assistant Attendant Program
  • Alternate Airport Protocol
  • Additional Announcement Panel (correct)
  • Aircraft Approaching Point

    • What does the acronym 'ABP' signify in the context of the Smartwings Cabin Crew Operations Manual?

  • Airborne Broadcasting Protocol
  • Auxiliary Battery Pack
  • Able Bodied Person (correct)
  • Automatic Braking Procedure

    • Which of the following documents is NOT part of the CC briefing package as per the Smartwings Cabin Crew Operations Manual?

  • Passenger Warning (G-F-076)
  • UMNR report (G-F-050)
  • Medical report (G-MN-09_F2)
  • Emergency Equipment Layout (EEL) (correct)

    • What is the minimum age requirement for a new applicant to become a cabin crew member according to the Smartwings Cabin Crew Operations Manual?

    <p>18 years</p> Signup and view all the answers

    What does the abbreviation 'MEDIF' generally refer to in the Smartwings Cabin Crew Operations Manual?

    <p>None of the above</p> Signup and view all the answers

    What is the meaning of the abbreviation 'NSRIL' in the Smartwings Cabin Crew Operations Manual?

    <p>No Smoking Related Items List</p> Signup and view all the answers

    Which organization is tasked with planning and developing international air transport to assure safe navigation?

    <p>International Air Transport Association (IATA)</p> Signup and view all the answers

    What does the acronym 'OCC' stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Operational Control Center</p> Signup and view all the answers

    Which term is used to describe a passenger without the accompaniment of an adult in the Smartwings Cabin Crew Operations Manual?

    <p>Unaccompanied Minor</p> Signup and view all the answers

    In the context of Smartwings, what does the acronym 'VVIP' commonly refer to?

    <p>Very Very Important Person</p> Signup and view all the answers

    What does the abbreviation 'SPM' stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Special Passenger Management</p> Signup and view all the answers

    Which of the following is correctly associated with the term 'FDR' in aviation?

    <p>Flight Data Recorder</p> Signup and view all the answers

    What does the acronym 'JWT' represent in the Smartwings context?

    <p>Jet Way Terminal</p> Signup and view all the answers

    Which abbreviation corresponds to 'Aircraft Technical Log' in the operations manual?

    <p>ATL</p> Signup and view all the answers

    What is the primary goal of the 'CIP' in relation to passenger services?

    <p>Customer Interaction Protocol</p> Signup and view all the answers

    What does the abbreviation 'RAMP' signify in the context of airport operations?

    <p>Ramp and Aircraft Management Procedures</p> Signup and view all the answers

    Which of the following best describes 'MCT' in the context of air travel?

    <p>Minimum Connection Time</p> Signup and view all the answers

    The term 'SWF' in Smartwings refers to what aspect of operations?

    <p>Smart Water Flight</p> Signup and view all the answers

    Which of the following is the abbreviation for 'Flight Crew Briefing' in the operations manual?

    <p>FCB</p> Signup and view all the answers

    In Smartwings Cabin Crew Operations Manual, what does the acronym 'PAX' represent?

    <p>Passenger</p> Signup and view all the answers

    What does the acronym 'DGR' stand for regarding cargo and hazardous materials?

    <p>Dangerous Goods Regulations</p> Signup and view all the answers

    Which option best describes 'TCAS' in the context of aviation safety?

    <p>Traffic Collision Avoidance System</p> Signup and view all the answers

    What is the primary purpose of the Traffic Alert and Collision Avoidance System?

    <p>To warn of potential mid-air collisions</p> Signup and view all the answers

    Which of the following describes the term 'Emergency Procedures'?

    <p>Guidelines for responding to in-flight emergencies</p> Signup and view all the answers

    What is indicated by the abbreviation 'GPS' in aviation?

    <p>Global Positioning System</p> Signup and view all the answers

    What does the term 'Emergency Equipment' imply within the manual?

    <p>Gear for use during emergencies requiring quick action</p> Signup and view all the answers

    What is the correct expansion of the acronym 'MEL' used in the operations manual?

    <p>Minimum Equipment List</p> Signup and view all the answers

    What is commonly referred to as 'PAX' in the aviation context?

    <p>Passengers</p> Signup and view all the answers

    What does the acronym 'IFE' specifically denote?

    <p>In-Flight Entertainment</p> Signup and view all the answers

    How is the term 'JPS, J/S' understood in the context of cabin crew operations?

    <p>Jump Seat</p> Signup and view all the answers

    What does the abbreviation 'LRU' represent?

    <p>Line Replaceable Unit</p> Signup and view all the answers

    What does the abbreviation 'UM/UNMR' signify?

    <p>Unaccompanied Minor</p> Signup and view all the answers

    What is implied about the structure of the information in the Smartwings Cabin Crew Operations Manual?

    <p>It is organized concisely, making it less suitable for formulating multiple-choice questions.</p> Signup and view all the answers

    Which of the following accurately defines 'OHSC'?

    <p>Operational Storage Compartment</p> Signup and view all the answers

    What does the abbreviation 'EEL' stand for in the context of the Smartwings Cabin Crew Operations Manual?

    <p>Emergency Equipment Layout</p> Signup and view all the answers

    What is the meaning behind the term 'PRAM' in cabin operations?

    <p>Pre-recorded Announcement Module</p> Signup and view all the answers

    What is the minimum age requirement for cabin crew applicants according to the Manual?

    <p>18 years</p> Signup and view all the answers

    Which of the following describes the structure of the Smartwings Cabin Crew Operations Manual?

    <p>Outlines, tables, and lists</p> Signup and view all the answers

    Which document is identified as essential for cabin crew at the pre-flight briefing?

    <p>Passenger Information List</p> Signup and view all the answers

    In the Smartwings Cabin Crew Operations Manual, what primarily defines the role of the Senior Cabin Crew member?

    <p>Supervising and coordinating the cabin crew</p> Signup and view all the answers

    What type of procedures does Chapter 2, 'Supplementary Procedures,' of the Manual address?

    <p>Persons on Board, Supernumeraries</p> Signup and view all the answers

    What is a required action for cabin crew when a passenger shows signs of anxiety during flight?

    <p>Attempt to calm and reassure the passenger.</p> Signup and view all the answers

    Which document is explicitly not part of the cabin crew briefing package according to the Manual?

    <p>Medical Report</p> Signup and view all the answers

    What is the primary purpose of developing emergency procedures as outlined in the Manual?

    <p>To respond to anticipated emergency situations</p> Signup and view all the answers

    According to the Manual, what does the acronym 'PIL' stand for?

    <p>Passenger Information List</p> Signup and view all the answers

    What does the abbreviation NOTOC refer to in the Smartwings Cabin Crew Operations Manual?

    <p>Notification To Captain</p> Signup and view all the answers

    What aspect is NOT highlighted in the role of cabin crew during flight?

    <p>Handling technical aircraft issues</p> Signup and view all the answers

    Which of the following best describes the abbreviation N/A in the context of the Smartwings Cabin Crew Operations Manual?

    <p>Not Applicable</p> Signup and view all the answers

    Which of the following statements about Emergency Equipment Layout (EEL) is true?

    <p>It details the location of mandatory emergency supplies.</p> Signup and view all the answers

    What does the abbreviation NSRIL denote in the Smartwings Cabin Crew Operations Manual?

    <p>No-Smoking Related Items List</p> Signup and view all the answers

    Which option best describes the manual's content regarding emergency procedures?

    <p>Establishes protocols for unforeseen events.</p> Signup and view all the answers

    What is the first step a cabin crew member should take when they identify a passenger in severe distress?

    <p>Try to talk down the passenger.</p> Signup and view all the answers

    What does the term NAV signify in relation to the Smartwings Cabin Crew Operations Manual?

    <p>Navigation</p> Signup and view all the answers

    What is the meaning of the abbreviation OCC as it appears in the Smartwings Cabin Crew Operations Manual?

    <p>Operations Control Center</p> Signup and view all the answers

    What does the abbreviation CDL represent in the Smartwings Cabin Crew Operations Manual?

    <p>Configuration Deviation List</p> Signup and view all the answers

    Which abbreviation stands for a child's designation in the Smartwings Cabin Crew Operations Manual?

    <p>CHD</p> Signup and view all the answers

    What does CMD refer to in the Smartwings Cabin Crew Operations Manual?

    <p>Commander</p> Signup and view all the answers

    What does CMS denote in the Smartwings Cabin Crew Operations Manual?

    <p>Cabin Management System</p> Signup and view all the answers

    Which abbreviation refers specifically to the captain in the Smartwings Cabin Crew Operations Manual?

    <p>CPT</p> Signup and view all the answers

    What does CRD represent within the Smartwings Cabin Crew Operations Manual?

    <p>Child Restraint Device</p> Signup and view all the answers

    What abbreviation refers to the location in Smartwings Cabin Crew Operations Manual?

    <p>CT</p> Signup and view all the answers

    What does DEAF signify in the Smartwings Cabin Crew Operations Manual?

    <p>Hearing Impaired - Deaf</p> Signup and view all the answers

    What does the abbreviation DEPUG refer to in the Smartwings Cabin Crew Operations Manual?

    <p>Deportee Unaccompanied Group</p> Signup and view all the answers

    What does the abbreviation DLB mean in the Smartwings Cabin Crew Operations Manual?

    <p>Drawer</p> Signup and view all the answers

    What does EASA stand for in the context of cabin crew operations?

    <p>European Aviation Safety Agency</p> Signup and view all the answers

    Which abbreviation indicates an emergency medical kit in the Smartwings Cabin Crew Operations Manual?

    <p>EMK</p> Signup and view all the answers

    What does the abbreviation ELT refer to in the Smartwings Cabin Crew Operations Manual?

    <p>Emergency Locator Transmitter</p> Signup and view all the answers

    What does the abbreviation EICAS represent in the Smartwings Cabin Crew Operations Manual?

    <p>Engine Indication and Crew Alerting System</p> Signup and view all the answers

    Which term signifies that a procedure is recommended, but not mandatory?

    <p>MAY</p> Signup and view all the answers

    What is the purpose of a Configuration Deviation List (CDL) in the Smartwings Cabin Crew Operations Manual?

    <p>To document deviations from standard configuration</p> Signup and view all the answers

    In the Smartwings Cabin Crew Operations Manual, what does the abbreviation 'INAD' represent?

    <p>Inadmissible Passenger</p> Signup and view all the answers

    What does the abbreviation 'TVQ' signify within the Smartwings Group?

    <p>Smartwings Slovakia</p> Signup and view all the answers

    Who is responsible for monitoring a cabin crew member's competence on a day-to-day basis?

    <p>The cabin crew member's supervisor</p> Signup and view all the answers

    What is the FIRST action a cabin crew member should take during a medical emergency?

    <p>Assess the situation and determine the nature</p> Signup and view all the answers

    Which abbreviation refers to the document outlining mandatory emergency equipment locations on an aircraft?

    <p>EEL</p> Signup and view all the answers

    Which statement accurately describes the characteristic of 'normal procedures'?

    <p>Framework for day-to-day operations</p> Signup and view all the answers

    What is the aim of a 'Pre-Flight Inspection' in the Smartwings Cabin Crew Operations Manual?

    <p>To check the cabin's cleanliness and readiness</p> Signup and view all the answers

    What does the abbreviation 'UMNR' stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Unaccompanied Minor</p> Signup and view all the answers

    What is the meaning of the abbreviation 'AAP' in the manual?

    <p>Additional Attendant Panel</p> Signup and view all the answers

    The abbreviation 'ABP' in the manual stands for what?

    <p>Announcement Book Panel</p> Signup and view all the answers

    What does the abbreviation 'A/C' represent?

    <p>Aircraft</p> Signup and view all the answers

    What does the abbreviation 'ACC' stand for?

    <p>Attendant Compartment Panel</p> Signup and view all the answers

    What does the abbreviation 'ACP' stand for within the manual?

    <p>Area Call Panel</p> Signup and view all the answers

    What does 'AIP' stand for as used in the Smartwings manual?

    <p>Aircraft Information Publication</p> Signup and view all the answers

    What does the abbreviation APU represent in Smartwings Cabin Crew Operations?

    <p>Auxiliary Power Unit</p> Signup and view all the answers

    In the Smartwings Cabin Crew Operations Manual, what does ASCR stand for?

    <p>Asociace Samariánů ČR</p> Signup and view all the answers

    What is the meaning of the abbreviation ATC in the Smartwings Cabin Crew Operations Manual?

    <p>Air Traffic Control</p> Signup and view all the answers

    What does the abbreviation BGF represent in the Smartwings Cabin Crew Operations Manual?

    <p>Baggage Ground Flow</p> Signup and view all the answers

    What is the interpretation of BCF in the Smartwings Cabin Crew Operations Manual?

    <p>Block-Away Disinfection</p> Signup and view all the answers

    What does the abbreviation BTP stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Halon Fire Extinguisher</p> Signup and view all the answers

    What does the abbreviation CAA signify in the Smartwings Cabin Crew Operations Manual?

    <p>Civil Aviation Authority</p> Signup and view all the answers

    In the Smartwings Cabin Crew Operations Manual, what is indicated by the abbreviation CCS?

    <p>Cabin Communication System</p> Signup and view all the answers

    What does CCA stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Cabin Crew Attestation</p> Signup and view all the answers

    Which of the following abbreviations represents a system for cabin air supply in the Smartwings Cabin Crew Operations Manual?

    <p>CAS</p> Signup and view all the answers

    What does CCS denote in the context of the Smartwings Cabin Crew Operations Manual?

    <p>Cabin Communication System</p> Signup and view all the answers

    What is the meaning of CCI in the Smartwings Cabin Crew Operations Manual?

    <p>Cabin Crew Instructor</p> Signup and view all the answers

    What does BLS represent in the Smartwings Cabin Crew Operations Manual?

    <p>Basic Life Support</p> Signup and view all the answers

    What does the abbreviation CCOM stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Cabin Crew Operations Manual</p> Signup and view all the answers

    What does the abbreviation EOL stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Emergency Opening Log</p> Signup and view all the answers

    What does the abbreviation ETAM stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Emergency Technical Assist Means</p> Signup and view all the answers

    What does ETOPS stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Extended Twin-Engine Operations</p> Signup and view all the answers

    What does FAE signify in the Smartwings Cabin Crew Operations Manual?

    <p>First Aid Equipment</p> Signup and view all the answers

    What does the abbreviation FAK represent in the Smartwings Cabin Crew Operations Manual?

    <p>First Aid Kit</p> Signup and view all the answers

    What does the abbreviation FC stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Flight Crew</p> Signup and view all the answers

    What does the abbreviation FAP stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Flight Attendant Panel</p> Signup and view all the answers

    What does FCC represent in the Smartwings Cabin Crew Operations Manual?

    <p>Forward Cargo Compartment</p> Signup and view all the answers

    What does the abbreviation FD represent in the Smartwings Cabin Crew Operations Manual?

    <p>Flight Deck</p> Signup and view all the answers

    What does FDP stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Flight Duty Period</p> Signup and view all the answers

    What does the abbreviation FL stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Flight Level</p> Signup and view all the answers

    What does FO stand for in the Smartwings Cabin Crew Operations Manual?

    <p>First Officer</p> Signup and view all the answers

    What does FSB represent in the Smartwings Cabin Crew Operations Manual?

    <p>Full Size Belt</p> Signup and view all the answers

    What does the abbreviation FRP stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Fasten Seat Belt Recovery Procedure</p> Signup and view all the answers

    What does the abbreviation IFE represent in the Smartwings Cabin Crew Operations Manual?

    <p>In-flight Entertainment</p> Signup and view all the answers

    What does IFEC signify in the Smartwings Cabin Crew Operations Manual?

    <p>In-flight Entertainment Center</p> Signup and view all the answers

    In the Smartwings Cabin Crew Operations Manual, what does INAD stand for?

    <p>Inadmissible Passenger</p> Signup and view all the answers

    What is the meaning of INF in the Smartwings Cabin Crew Operations Manual?

    <p>Infant</p> Signup and view all the answers

    What does the abbreviation INOP indicate in the Smartwings Cabin Crew Operations Manual?

    <p>Inoperative</p> Signup and view all the answers

    What does ISPS stand for in the Smartwings Cabin Crew Operations Manual?

    <p>In-Seat Power Supply</p> Signup and view all the answers

    What does JRBL represent in the Smartwings Cabin Crew Operations Manual?

    <p>Jumpseat Risk Bomb Location</p> Signup and view all the answers

    What does the abbreviation LAV stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Lavatory</p> Signup and view all the answers

    What does MEDA represent in the Smartwings Cabin Crew Operations Manual?

    <p>Mid-cabin Exit Door</p> Signup and view all the answers

    What does MTOW signify in the Smartwings Cabin Crew Operations Manual?

    <p>Maximum Take-Off Weight</p> Signup and view all the answers

    What does LRU stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Line Replaceable Unit</p> Signup and view all the answers

    What does MEL stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Minimum Equipment List</p> Signup and view all the answers

    What does MSG signify in the Smartwings Cabin Crew Operations Manual?

    <p>Message</p> Signup and view all the answers

    What is the meaning of LED in the context of the Smartwings Cabin Crew Operations Manual?

    <p>Light Emitting Diode</p> Signup and view all the answers

    What does MRT stand for in the Smartwings Cabin Crew Operations Manual?

    <p>Manual Release Tool</p> Signup and view all the answers

    What is the primary responsibility of a cabin crew member during a pre-flight check?

    <p>Ensuring the validity of their documents</p> Signup and view all the answers

    Who is responsible for ensuring the emergency equipment is checked in the briefing room on a B737?

    <p>CC in position 1L</p> Signup and view all the answers

    Which location provides the most current Emergency Equipment List (EEL) for cabin crew?

    <p>In the Smartwings briefing room</p> Signup and view all the answers

    What must a cabin crew member do if they discover a discrepancy during the pre-flight check?

    <p>Report it to the SCC/SCMD</p> Signup and view all the answers

    Which document should a CC refer to for guidance during the pre-flight inspection of a Boeing 737?

    <p>G-MN-33 Pre-flight Inspections B737</p> Signup and view all the answers

    What should a cabin crew member prioritize when checking in before a flight?

    <p>Verifying their documentation</p> Signup and view all the answers

    In the event of a discrepancy identified during a pre-flight check, what is the appropriate first step?

    <p>Notify the SCC/SCMD about the issue</p> Signup and view all the answers

    Where is the best place for cabin crew to find updates regarding safety equipment and procedures?

    <p>In the Smartwings briefing room</p> Signup and view all the answers

    What procedure must be followed when a passenger is seated in a row with direct access to an emergency exit?

    <p>Employ a combination of verbal briefing, demonstration, and written instructions.</p> Signup and view all the answers

    In the pre-flight check on a B737-800, what is a key responsibility of the 2L cabin crew member?

    <p>Overseeing catering supplies and galley equipment.</p> Signup and view all the answers

    If a discrepancy is identified during a pre-flight check, what is the correct action for the 2L member?

    <p>Notify the Senior Cabin Crew Member (SCC) immediately.</p> Signup and view all the answers

    What is primarily expected of the 2R position during passenger embarkation on a B737-800?

    <p>Directing passengers to their seats and aiding with carry-on baggage.</p> Signup and view all the answers

    Which area is excluded from security line inspections for the 2R position during A/C security checks?

    <p>The 2R position is not responsible for security checks.</p> Signup and view all the answers

    What must be removed for a thorough inspection of seat pockets?

    <p>All items present in the seat pockets.</p> Signup and view all the answers

    Which method is NOT recommended for briefing passengers sitting in rows with emergency exits?

    <p>Only telling passengers about the emergency exits verbally.</p> Signup and view all the answers

    What is essential for ensuring passenger and crew safety during cabin operations?

    <p>A methodical and thorough pre-flight checklist.</p> Signup and view all the answers

    Which position is primarily responsible for conducting the cabin inspections before departure?

    <p>The 2L position.</p> Signup and view all the answers

    Which cabin crew member is responsible for ensuring the inspection of emergency exits during the pre-flight check?

    <p>2L</p> Signup and view all the answers

    What task does the 1L position NOT perform during the passenger boarding process?

    <p>Briefing passengers on safety</p> Signup and view all the answers

    What is one of the primary duties of the 1R position during passenger disembarkation?

    <p>Collecting items left by passengers</p> Signup and view all the answers

    During takeoff preparation, how does the 2L communicate the status of the cabin to the Senior Cabin Crew member?

    <p>By intercom communication</p> Signup and view all the answers

    Which equipment's inspection is the responsibility of the cabin crew during pre-flight checks, according to their roles?

    <p>Catering equipment</p> Signup and view all the answers

    Where is the 2R positioned during the pre-flight safety demonstration on a B737-800?

    <p>Between the MCD and the last row</p> Signup and view all the answers

    What aspect is the 1L responsible for verifying regarding the passengers' boarding passes?

    <p>The alignment with in-flight information</p> Signup and view all the answers

    What is a shared responsibility among all cabin crew members during passenger boarding?

    <p>Counting passengers</p> Signup and view all the answers

    What type of items does the 1R specifically focus on collecting once passengers have exited the aircraft?

    <p>Safety equipment and comfort items</p> Signup and view all the answers

    How does the Senior Cabin Crew member verify that the galley is secured before takeoff?

    <p>By crew member reports</p> Signup and view all the answers

    Which equipment type does the CC 2L check for functionality during pre-flight inspections?

    <p>Flight safety equipment</p> Signup and view all the answers

    What is NOT a responsibility of the CC position 2R during safety operations?

    <p>Collecting passenger feedback</p> Signup and view all the answers

    What does the 1L ensure compliance with regarding passenger baggage?

    <p>The stowage regulations for cabin safety</p> Signup and view all the answers

    What is the role of the SCC when a team member lacks a valid medical certificate?

    <p>Report the situation and follow established protocols for crew documentation.</p> Signup and view all the answers

    How should the SCC handle an inoperable trolley during pre-flight checks?

    <p>Label the trolley, document the issue, and ensure all crew are notified.</p> Signup and view all the answers

    What should be done if a passenger seated near an overwing exit appears to be intoxicated?

    <p>Notify the SCC to address the situation as per safety procedures.</p> Signup and view all the answers

    During a pre-flight briefing, what should the SCC focus on if documentation is found to be incomplete?

    <p>Pause the briefing until all crew members have the required documentation.</p> Signup and view all the answers

    What is a critical action for the SCC when noticing safety discrepancies during operations?

    <p>Immediately inform appropriate authorities and follow procedures.</p> Signup and view all the answers

    In the event of a medical emergency onboard, which of these actions should the SCC prioritize?

    <p>Inform the Captain and provide assistance to the affected passenger.</p> Signup and view all the answers

    What should the SCC consider when determining if a crew member is fit to fly?

    <p>Medical certifications, experience levels, and recent training.</p> Signup and view all the answers

    How should the SCC manage a situation where emergency equipment is non-functional?

    <p>Label it as non-functional, document the issue, and report it.</p> Signup and view all the answers

    What is the primary focus of the 2R's responsibilities during flight?

    <p>Ensuring passenger adherence to safety regulations.</p> Signup and view all the answers

    What should be the 2R's response to a request for water when the seat belt sign is illuminated?

    <p>Inform the passenger that service will resume once it is safe.</p> Signup and view all the answers

    In response to a passenger feeling unwell, what is the BEST action for the 2R to take?

    <p>Immediately inform the SCC for further assistance.</p> Signup and view all the answers

    How should the 2R handle a situation where they observe a passenger with an unfastened seat belt during descent?

    <p>Gently remind the passenger to fasten their seat belt.</p> Signup and view all the answers

    What is the most appropriate action for the 2R when noticing a passenger struggling with luggage during disembarkation?

    <p>Help the passenger retrieve their luggage to ensure safety.</p> Signup and view all the answers

    What should the 2R do if a passenger expresses discomfort before reaching cruising altitude?

    <p>Inform the passenger that discomfort is common during ascent.</p> Signup and view all the answers

    If a passenger reports a lost item, what should the 2R do?

    <p>Notify the SCC of the lost item and follow their instructions.</p> Signup and view all the answers

    During the pre-flight briefing, which responsibility might be highlighted for a 2R?

    <p>Ensuring compliance with emergency procedures during the flight.</p> Signup and view all the answers

    If a passenger appears dissatisfied with their seat location, what should the 2R emphasize?

    <p>Reiterate that onboard safety is the top priority.</p> Signup and view all the answers

    What should the 2L confirm during the pre-flight check regarding safety equipment?

    <p>That the galley's emergency equipment is functional.</p> Signup and view all the answers

    If a fire alarm is triggered while the 2L is in the galley, what action is expected?

    <p>Communicate with the SCC while taking necessary precautions.</p> Signup and view all the answers

    In the event of suspicion in the aft lavatory, what is the 2L required to do first?

    <p>Lock down the lavatory and notify security personnel.</p> Signup and view all the answers

    During the pre-flight check, how should the 2L address an illuminated emergency exit light?

    <p>Report it to the SCC as it poses a safety hazard.</p> Signup and view all the answers

    What action should the 1R take if a passenger is unwilling to let another passenger access their seat?

    <p>Firmly request the aisle passenger to allow access.</p> Signup and view all the answers

    What is the primary role of the 1R during boarding in the forward section?

    <p>Help passengers find their seats and manage stowage.</p> Signup and view all the answers

    How should the 1R handle a request for securing an infant life vest?

    <p>Assist the adult in demonstrating the securing procedure.</p> Signup and view all the answers

    If the 1R identifies a missing safety instruction card, what should be their response?

    <p>Find another card to replace it and place it in the pocket.</p> Signup and view all the answers

    What should the 2L do in the presence of smoke odors reported by a passenger?

    <p>Alert the SCC for further instructions.</p> Signup and view all the answers

    What is the next step for the 2L after detecting a discrepancy in emergency equipment?

    <p>Notify the SCC right away to address the safety issue.</p> Signup and view all the answers

    What action should the 1L take if they observe damage to an emergency exit window covering during the pre-flight check?

    <p>Inform the SCC immediately and await further instructions.</p> Signup and view all the answers

    In a situation with high tensions between passengers, which action is the 1R encouraged to take?

    <p>Assertively intervene to defuse the situation.</p> Signup and view all the answers

    During passenger boarding, which responsibility is the primary task of the 1L?

    <p>Guiding passengers to their assigned seats and assisting with baggage stowage.</p> Signup and view all the answers

    What course of action should the 2L follow if an emergency exit is found malfunctioning?

    <p>Report to the SCC for resolution before boarding.</p> Signup and view all the answers

    What is an important action for the 1R to ensure all passengers are ready for a flight?

    <p>Conduct a brief overview of safety equipment.</p> Signup and view all the answers

    If a passenger informs the 1L about a lost boarding pass, what is their best course of action?

    <p>Inform the SCC about the situation and await further instructions.</p> Signup and view all the answers

    What should the 1L do upon discovering a sharp object during the A/C security search?

    <p>Immediately stop the search, secure the object, and notify the Captain.</p> Signup and view all the answers

    What should the 1L do if they notice a passenger not paying attention during the safety demonstration?

    <p>Continue the demonstration but try to make eye contact with the passenger.</p> Signup and view all the answers

    How should the 1L handle a passenger repeatedly pressing the call button during cruise flight?

    <p>Assess the situation to understand the passenger's needs.</p> Signup and view all the answers

    What is the most appropriate response from the 1L when a passenger's overhead compartment is jammed?

    <p>Inform the SCC and request assistance from another crew member.</p> Signup and view all the answers

    If the 1L notices smoke coming from the galley, what should be their immediate action?

    <p>Inform the Captain and prepare to evacuate the cabin.</p> Signup and view all the answers

    During the pre-flight briefing, what should the 1L prioritize discussing with the cabin crew?

    <p>Emergency exit locations and safety equipment usage.</p> Signup and view all the answers

    When a passenger shows signs of distress, what is the 1L's appropriate response?

    <p>Reassess the passenger's needs and offer assistance calmly.</p> Signup and view all the answers

    If a passenger requests special meals, how should the 1L proceed?

    <p>Forward the request to the cabin supervisor for action.</p> Signup and view all the answers

    What should the 1L do if a passenger is blocking the aisle during boarding?

    <p>Politely ask the passenger to move to the side.</p> Signup and view all the answers

    What immediate action is required from the 1L upon discovering a potential safety hazard in the cabin?

    <p>Notify the SCC and implement appropriate safety measures.</p> Signup and view all the answers

    What should the SCC do if a passenger is found to display signs of intoxication near an emergency exit?

    <p>Discreetly inform the Captain about the passenger's state and request further instructions.</p> Signup and view all the answers

    During a pre-flight check, what is the SCC’s most immediate response upon finding a passenger obstructing the aisle with their baggage?

    <p>Politely ask the passenger to place their baggage in an approved stowage location.</p> Signup and view all the answers

    If the SCC is alerted about a passenger’s medical emergency during the flight, what is their first course of action?

    <p>Inform the Captain immediately and follow their instructions.</p> Signup and view all the answers

    What is the most appropriate action for the SCC to take if they observe a passenger trying to open an emergency exit during flight?

    <p>Physically restrain the passenger and notify the Captain.</p> Signup and view all the answers

    What is the SCC's MOST appropriate course of action when finding an unattended bag near an overwing exit just before landing?

    <p>Immediately notify the Captain and follow security protocols.</p> Signup and view all the answers

    What action should the SCC take upon noticing a passenger leaving behind an electronic device during disembarkation?

    <p>Secure the device and inform the Captain and Ground Operations Manager.</p> Signup and view all the answers

    When a passenger exhibits disruptive behavior due to intoxication, what is the SCC's best course of action?

    <p>Discreetly inform the Captain of the situation.</p> Signup and view all the answers

    If the SCC finds a passenger's belongings obstructing an aisle during cabin checks, how should they address the situation?

    <p>Gently remind the passenger to stow their belongings properly.</p> Signup and view all the answers

    If a passenger is reported to be in distress during a flight, what is the SCC’s best initial action?

    <p>Immediately inform the Captain of the situation.</p> Signup and view all the answers

    What protocol should the SCC follow when encountering a potential security threat before landing?

    <p>Secure the area and notify the Captain immediately.</p> Signup and view all the answers

    If a passenger is attempting to open an emergency exit door during flight, what is an appropriate follow-up response after restraining them?

    <p>Manage the situation as per Captain's directions.</p> Signup and view all the answers

    During pre-landing checks, if something is blocking an emergency exit, how should the SCC address this?

    <p>Ensure the area is clear before landing.</p> Signup and view all the answers

    What should the SCC do if they encounter a suspicious bag left unattended onboard?

    <p>Immediately notify the Captain and implement security protocol.</p> Signup and view all the answers

    What is the primary responsibility of the SCC when a crew member is missing a valid medical certificate?

    <p>To report the issue to the Captain and Ground Operations Manager.</p> Signup and view all the answers

    What action should the SCC take if they find an inoperable trolley during the pre-flight inspection?

    <p>Label it as 'Inoperative Trolley' and document the issue appropriately.</p> Signup and view all the answers

    What should the SCC do upon observing a potentially intoxicated passenger seated near an overwing exit?

    <p>Inform the Captain and Document the situation for review.</p> Signup and view all the answers

    What is required from the SCC during the pre-flight preparation concerning crew documentation?

    <p>To verify that all crew members' documents are up to date and valid.</p> Signup and view all the answers

    If an inoperable trolley is discovered, what immediate paperwork must the SCC complete?

    <p>Complete the inoperative equipment documentation and label the trolley.</p> Signup and view all the answers

    What should the SCC remind the CC to do before the next flight regarding crew documentation?

    <p>Verify the validity of their medical certificates.</p> Signup and view all the answers

    In the event of a missing document affecting flight safety, what overarching principle should guide the SCC’s decisions?

    <p>Always take immediate action to ensure crew safety and compliance.</p> Signup and view all the answers

    What action is inappropriate for the SCC when a document discrepancy is discovered?

    <p>Inform the passengers about the crew's documentation status.</p> Signup and view all the answers

    What is the primary responsibility of the 2L regarding galley emergency equipment during pre-flight checks?

    <p>Verifying the galley's emergency equipment, including fire extinguishers and first aid kits.</p> Signup and view all the answers

    In case of a smoke odor reported by a passenger, what is the 2L's critical first step?

    <p>Directly notify the SCC and follow their instructions.</p> Signup and view all the answers

    When identifying a suspicious package in the aft lavatory, what should be the 2L's most urgent response?

    <p>Secure the area and inform the SCC and Captain immediately.</p> Signup and view all the answers

    If the 2L discovers an emergency exit light that is not working, what action should they take?

    <p>Immediately notify the SCC about the malfunction.</p> Signup and view all the answers

    What is the primary duty of the 1R during passenger boarding on the B737-800?

    <p>Assist passengers with storing their carry-on bags.</p> Signup and view all the answers

    What should the 1R do when a passenger requires help with an infant life vest?

    <p>Demonstrate how to use the infant life vest.</p> Signup and view all the answers

    How should the 1R handle a passenger refusal to vacate an aisle seat?

    <p>Nicely request the aisle passenger to move.</p> Signup and view all the answers

    What is the 1R's appropriate course of action when a safety instruction card is missing?

    <p>Replace it with a spare from another seat.</p> Signup and view all the answers

    During a security search, what is the required step if a crew member finds unauthorized items?

    <p>Secure the area and seek guidance from the SCC.</p> Signup and view all the answers

    What procedure should a cabin crew member follow if an emergency exit door is found unlocked?

    <p>Notify the SCC about the oversight immediately.</p> Signup and view all the answers

    In the event of a fire alarm activation in the cabin, what is the first responsibility of the 2L?

    <p>Inform the SCC and follow their instructions.</p> Signup and view all the answers

    If a passenger is displaying signs of distress during a flight, what should the crew member do?

    <p>Notify the SCC for further evaluation.</p> Signup and view all the answers

    When guided by procedures, what is the correct way to assess any discrepancies discovered during pre-flight checks?

    <p>Report discrepancies to the SCC without delay.</p> Signup and view all the answers

    What should the 1L do if they discover damage to an emergency exit window covering?

    <p>Inform the SCC immediately and await further instructions.</p> Signup and view all the answers

    What should the SCC do upon noticing a potentially intoxicated passenger near an emergency exit?

    <p>Discreetly inform the Captain about the passenger's state and request further instructions.</p> Signup and view all the answers

    During passenger boarding on a B737-800, what is the primary responsibility of the 1L?

    <p>Guiding passengers to their assigned seats and assisting with carry-on baggage stowage in the forward section.</p> Signup and view all the answers

    What is the primary reason for the SCC to ask a passenger to store their hand baggage properly?

    <p>To keep emergency exits and aisles clear for safety.</p> Signup and view all the answers

    What is the appropriate action for the 1L if a passenger reports a lost boarding pass?

    <p>Inform the SCC about the situation and await further instructions.</p> Signup and view all the answers

    In the event of a medical emergency on board, the SCC's first action should be to:

    <p>Inform the Captain immediately and follow their instructions.</p> Signup and view all the answers

    If the 1L discovers a sharp object while conducting a security search, what should they do next?

    <p>Immediately stop the search, secure the object, and notify the Captain.</p> Signup and view all the answers

    If the SCC notices a passenger trying to open an emergency exit door during cruise, they should:

    <p>Physically restrain the passenger and inform the Captain about the situation.</p> Signup and view all the answers

    During a safety demonstration, if a passenger is not paying attention, the 1L should:

    <p>Continue the demonstration but discreetly make eye contact with the passenger.</p> Signup and view all the answers

    What action should the SCC take upon discovering a small, unattended bag near an overwing exit before landing?

    <p>Immediately notify the Captain and follow security search protocols as outlined in the manual.</p> Signup and view all the answers

    What is the best course of action for the 1L when a passenger repeatedly presses the call button?

    <p>Assess the situation to understand the passenger's need and provide appropriate assistance.</p> Signup and view all the answers

    After landing, if the SCC notices a passenger leaving behind an electronic device, they should:

    <p>Secure the device and inform the Captain and Ground Operations Manager about the found item.</p> Signup and view all the answers

    If a passenger's overhead compartment is jammed, what should the 1L do?

    <p>Inform the SCC and request help from another cabin crew member.</p> Signup and view all the answers

    How should the SCC act if they observe a passenger showing disruptive behavior during the flight?

    <p>Quietly inform the Captain about the situation for further directives.</p> Signup and view all the answers

    Which action is inappropriate for the 1L when noticing a safety concern during passenger boarding?

    <p>Ignoring the concern if it seems minor.</p> Signup and view all the answers

    What should the SCC do if there is a report of a passenger having a seizure?

    <p>Inform the Captain and await instructions.</p> Signup and view all the answers

    The 1L is informed about a lost item on board; what should they prioritize?

    <p>Notify the SCC for further actions and protocols.</p> Signup and view all the answers

    When noticing suspicious activity during the security check, what action should the SCC prioritize?

    <p>Inform the flight crew immediately and follow established protocols.</p> Signup and view all the answers

    In case of an emergency evacuation, what must the 1L ensure?

    <p>Communicate calmly and clearly to lead passengers to exit doors.</p> Signup and view all the answers

    What is the SCC's responsibility regarding passenger safety during a pre-flight briefing?

    <p>To address any potential safety issues before boarding begins.</p> Signup and view all the answers

    When dealing with a medical situation on board, what is the 1L’s responsibility?

    <p>Notify the Captain and await further instructions.</p> Signup and view all the answers

    If a passenger appears overly intoxicated, what actions should the SCC avoid?

    <p>Publicly announcing the passenger's behavior to others on board.</p> Signup and view all the answers

    If passenger behavior becomes disruptive during the flight, what should the 1L do first?

    <p>Assess the situation and try to de-escalate any tension before taking action.</p> Signup and view all the answers

    During an emergency, what should the SCC primarily ensure?

    <p>All passengers are aware of exits and safety protocols.</p> Signup and view all the answers

    What should the 1L do in the event of a fire alarm during the flight?

    <p>Immediately check for visible signs of fire and readiness to act.</p> Signup and view all the answers

    When should the SCC not address a passenger's abnormal behavior during a flight?

    <p>If the behavior does not disrupt other passengers.</p> Signup and view all the answers

    What should the cabin crew member responsible for 2R primarily focus on during pre-flight procedures?

    <p>Performing a checklist</p> Signup and view all the answers

    What is the purpose of maintaining the Minimum Equipment List (MEL) on board?

    <p>To identify mandatory emergency equipment</p> Signup and view all the answers

    During what phase of the flight is the two-time chime primarily significant?

    <p>During taxi to signal the crew</p> Signup and view all the answers

    What should a cabin crew member do if a passenger does not understand the safety briefing language during boarding?

    <p>Use alternative communication methods to convey safety information</p> Signup and view all the answers

    What is one key requirement for crew members operating multiple aircraft types?

    <p>The emergency procedures must be consistent across aircraft</p> Signup and view all the answers

    Which action should be taken if a safety instruction card is missing?

    <p>Retrieve a spare safety instruction card and place it in the empty seat pocket.</p> Signup and view all the answers

    What action should the cabin crew take during the 'silent review' phase?

    <p>Review emergency procedures and mentally prepare for emergencies</p> Signup and view all the answers

    Which cabin crew member is tasked with presenting the safety demonstration in the B737/800?

    <p>The crew member stationed at 1R position</p> Signup and view all the answers

    What is the primary duty of the 2R regarding passenger safety protocols?

    <p>Ensuring passengers comply with regulations regarding seat belts and carry-on baggage.</p> Signup and view all the answers

    What does the term 'arming procedure' specifically pertain to?

    <p>Securing exit doors for emergency readiness</p> Signup and view all the answers

    When a passenger requests water while the seat belt sign is on, what is the appropriate action?

    <p>Inform the passenger that water service will commence after the seat belt sign is turned off.</p> Signup and view all the answers

    Which action is NOT part of the sequence for the arming procedure of B737/800 doors?

    <p>Pull the emergency handle</p> Signup and view all the answers

    What should the 2R do if a passenger states they feel unwell during the flight?

    <p>Inform the SCC and request assistance in dealing with the passenger's condition.</p> Signup and view all the answers

    When should cabin crew be especially attentive to potential emergencies according to standard procedures?

    <p>During taxi, takeoff, and landing</p> Signup and view all the answers

    Upon noticing a passenger's seat belt is unfastened during descent, what is the 2R's immediate course of action?

    <p>Politely remind the passenger to fasten their seat belt.</p> Signup and view all the answers

    What action should the 2R take when observing a passenger struggling with their luggage after landing?

    <p>Assist the passenger in retrieving their luggage and ensure they disembark safely.</p> Signup and view all the answers

    What does the cabin crew need to do when they hear the command for 'all doors in arm position and cross-check'?

    <p>Verify all doors are closed and secured</p> Signup and view all the answers

    What is the significance of dimming cabin lights during key flight phases?

    <p>To enhance visibility for safety features</p> Signup and view all the answers

    During the pre-flight briefing, which crew member confirms the closure of their assigned door before boarding can begin?

    <p>2L</p> Signup and view all the answers

    What is the experience requirement for someone to be eligible for the 2L position on a B737/800?

    <p>3 months of cabin crew experience.</p> Signup and view all the answers

    When asked about specific chapter content in the pre-flight manual, what is a cabin crew member's best response?

    <p>Summarize the relevant chapters and offer detailed explanations</p> Signup and view all the answers

    Which document is not needed before the Senior Cabin Crew Member closes the front door for boarding?

    <p>Minimum Equipment List</p> Signup and view all the answers

    Where can critical documents typically be found before the Senior Cabin Crew Member closes the front door?

    <p>In the flight deck</p> Signup and view all the answers

    What is the first action a cabin crew member should take when arriving for a pre-flight check?

    <p>Check the emergency equipment</p> Signup and view all the answers

    In the event of a cabin emergency, which position is primarily responsible for passenger welfare during the flight?

    <p>Senior Cabin Crew Member</p> Signup and view all the answers

    If during landing, the cabin crew notices a passenger without their seat belt fastened, what must they do?

    <p>Gently remind the passenger to fasten their seat belt.</p> Signup and view all the answers

    What is the recommended response when a passenger expresses feeling unwell during a flight?

    <p>Report to the SCC to inform about the passenger's condition.</p> Signup and view all the answers

    What is the main reason for cabin crew to secure an incapacitated crew member in their jumpseat during an emergency?

    <p>To minimize the risk of injury during landing.</p> Signup and view all the answers

    Why is it crucial for cabin lights to be turned on bright during an emergency evacuation?

    <p>To enhance visibility of emergency exits and pathways.</p> Signup and view all the answers

    During an emergency landing, what does the captain prioritize when using the non-normal checklist?

    <p>Flight crew's readiness for potential evacuation.</p> Signup and view all the answers

    What is the significance of identifying able-bodied passengers during an emergency?

    <p>To help operate emergency exits if required.</p> Signup and view all the answers

    How should cabin crew members respond if they need to communicate a situation during an emergency briefing?

    <p>Signal for silence and raise their arm high for visibility.</p> Signup and view all the answers

    What common step should cabin crew avoid during an emergency evacuation?

    <p>Carrying personal items.</p> Signup and view all the answers

    What immediate action should be taken if a cabin crew member observes symptoms of cabin decompression in a passenger?

    <p>Provide oxygen to the passenger.</p> Signup and view all the answers

    In the case of a medical emergency prompting a prepared emergency landing, which of the following is NOT a typical consideration?

    <p>Calculating the optimal landing gear configuration.</p> Signup and view all the answers

    Which command is precisely issued by the captain to ensure immediate crew attention during an emergency?

    <p>Purser to the flight deck!</p> Signup and view all the answers

    Which of the following accurately represents the concept of the fire triangle crucial for firefighting efforts?

    <p>Fuel, heat, and oxygen.</p> Signup and view all the answers

    Why is the maximum landing weight critical during an emergency landing?

    <p>To assess the structural integrity of the aircraft upon landing impact.</p> Signup and view all the answers

    What should cabin crew do if they lose communication with the captain during an emergency evacuation on land?

    <p>Attempt to re-establish communication immediately.</p> Signup and view all the answers

    What essential action should crew members take after an aircraft emergency landing?

    <p>Perform a headcount of passengers.</p> Signup and view all the answers

    What is the advised initial response when a passenger experiences hypoxia?

    <p>Administer oxygen to the passenger using a portable oxygen bottle.</p> Signup and view all the answers

    What is the primary purpose of using a fire blanket in a fire emergency?

    <p>To smother the fire by cutting off its oxygen supply.</p> Signup and view all the answers

    Which of these is NOT an appropriate action for Class A fire extinguishment?

    <p>Using carbon dioxide.</p> Signup and view all the answers

    What characterizes the smoke produced by Class D fires?

    <p>It is white, typical of burning metals.</p> Signup and view all the answers

    Which task is essential for the first crew member who spots a fire?

    <p>To immediately notify the flight deck and other crew members.</p> Signup and view all the answers

    What constitutes essential personal protective equipment during a fire situation?

    <p>Fire-resistant gloves and protective masks.</p> Signup and view all the answers

    What action should take precedence if a crew member becomes incapacitated?

    <p>Assess their condition and provide necessary first aid.</p> Signup and view all the answers

    What is the significance of the two-way communication rule?

    <p>To have all communications acknowledged.</p> Signup and view all the answers

    Which sign is NOT typically associated with potential incapacitation of a crew member?

    <p>Rapid breathing and elevated heart rate.</p> Signup and view all the answers

    Under what condition must cabin crew prepare for evacuation?

    <p>Whenever the captain orders an evacuation.</p> Signup and view all the answers

    What should a crew member do upon observing signs of another crew member's incapacitation?

    <p>Inform the Senior Cabin Crew Member discreetly.</p> Signup and view all the answers

    What acronym should be used to communicate vital information to the flight deck?

    <p>NEWS protocol.</p> Signup and view all the answers

    Where should PRMs (Passengers with Reduced Mobility) be seated?

    <p>Away from emergency exit rows for safety.</p> Signup and view all the answers

    What does IATA stand for?

    <p>International Air Transport Association.</p> Signup and view all the answers

    When are passengers permitted to use laptops and large electronic devices?

    <p>When the seatbelt sign is turned off.</p> Signup and view all the answers

    What role does the 2L crew member perform in the cabin during boarding?

    <p>Welcoming passengers and monitoring the front cabin</p> Signup and view all the answers

    In which scenario would a crew member need the captain's confirmation to relocate passengers to emergency exit rows?

    <p>When aircraft weight and balance can be affected</p> Signup and view all the answers

    What is the primary duty of the Senior Cabin Crew Member (SCC) once the 'NEWS' briefing is received?

    <p>Repeat the 'NEWS' to the crew and set the time</p> Signup and view all the answers

    What should the cabin crew do if a member is late to the pre-flight briefing?

    <p>Conduct a one-on-one rebrief for the late crew member only</p> Signup and view all the answers

    What is the instruction given to the cabin crew to prepare for landing?

    <p>&quot;Three minutes, finish preparations&quot;</p> Signup and view all the answers

    What minimum number of able-bodied passengers are required in emergency exit rows if the aircraft is fully booked?

    <p>One</p> Signup and view all the answers

    What must occur before the cabin crew can initiate passenger evacuation after a ditching?

    <p>The aircraft must be at a complete stop</p> Signup and view all the answers

    What is a critical step in the 'three, take five' check after an evacuation on land?

    <p>Check the flight deck, cabin, and lavatories for missing individuals</p> Signup and view all the answers

    What is the command to signal the initiation of an evacuation?

    <p>&quot;Evacuate! Evacuate! Evacuate!&quot;</p> Signup and view all the answers

    How should a crew member check their quick-donning oxygen mask?

    <p>Visually inspect for damage</p> Signup and view all the answers

    What visual indicator signals the sections designated for the Senior Cabin Crew Member to read during an announcement?

    <p>Highlighted text</p> Signup and view all the answers

    What action must the crew take if the aircraft's emergency exit rows cannot be filled?

    <p>Wait for captain’s instruction before any actions</p> Signup and view all the answers

    What command signifies the end of cabin preparation and readiness for landing?

    <p>&quot;Three minutes, finish preparations&quot;</p> Signup and view all the answers

    How should the cabin crew prioritize actions during an emergency?

    <p>Immediately begin passenger evacuation</p> Signup and view all the answers

    Which statement regarding the use of portable oxygen bottles on the B737/800 is false?

    <p>They are designed to assist all passengers regardless of condition.</p> Signup and view all the answers

    What is the primary purpose of a Smoke Hood or Protective Breathing Equipment (PBE) on board?

    <p>To filter out smoke and harmful gases during a fire.</p> Signup and view all the answers

    How many Smoke Hoods or PBEs are typically installed in the B737/800?

    <p>Seven</p> Signup and view all the answers

    Which is NOT a characteristic of the emergency flashlights on the B737/800?

    <p>They provide light for a minimum of 15 minutes.</p> Signup and view all the answers

    What type of batteries power the emergency flashlights on the B737/800?

    <p>Alkaline</p> Signup and view all the answers

    What is the correct sequence to disarm a door in the B737/800?

    <p>Detach the guard bar from the door bracket, and press the yellow button.</p> Signup and view all the answers

    What does the command 'Kevin crew, departure position, please' signify?

    <p>Take assigned positions in preparation for takeoff.</p> Signup and view all the answers

    When is it mandatory for the cabin crew to be seated with their harnesses fastened?

    <p>While the aircraft is in motion on the ground.</p> Signup and view all the answers

    What specific duty does the 2L (second flight attendant) have during boarding?

    <p>Closing and arming the back door.</p> Signup and view all the answers

    Which aspect is NOT typically part of the 'NEWS' briefing during emergencies?

    <p>Crew member roles within the emergency.</p> Signup and view all the answers

    During an evacuation, what command should cabin crew yell to direct passengers towards exits?

    <p>'Come this way! Jump and slide!'</p> Signup and view all the answers

    How should a crew member react if the command 'Cabin Crew, all doors in arm position and cross-check' is issued during an overwing exit briefing?

    <p>Graciously excuse themselves and address the door promptly.</p> Signup and view all the answers

    Which of the following factors does NOT typically affect passenger behavior during an evacuation?

    <p>Language barriers</p> Signup and view all the answers

    What is required to achieve a passing score on the cabin crew written exam?

    <p>75%, allowing for 7 incorrect answers.</p> Signup and view all the answers

    What is the primary focus of a cabin crew member when encountering a passenger with severe abdominal pain?

    <p>Recognizing and responding to a potential abdominal emergency.</p> Signup and view all the answers

    What dietary advice should be given to a passenger experiencing diarrhea during a flight?

    <p>Sip water and consume starchy foods if desired.</p> Signup and view all the answers

    At what stage of pregnancy are expectant mothers absolutely prohibited from flying?

    <p>After 35 weeks for single pregnancies and 28 weeks for multiple pregnancies.</p> Signup and view all the answers

    When managing a passenger who appears to be miscarrying, what immediate action should a cabin crew member take?

    <p>Collect expelled material discreetly and store it for medical evaluation.</p> Signup and view all the answers

    During emergency childbirth, why is it important to place the baby skin-to-skin with the mother after delivery?

    <p>To warm the baby and stimulate bonding.</p> Signup and view all the answers

    What is the recommended position for a mother in active labor if the baby’s head is crowning?

    <p>In a semi-sitting position with support.</p> Signup and view all the answers

    What is the correct technique to support the baby’s head during emergency childbirth?

    <p>Apply pressure to prevent sudden delivery.</p> Signup and view all the answers

    How should resuscitation be initiated for a newborn who is not breathing?

    <p>Gently flick the soles of the feet and dry the baby with a towel.</p> Signup and view all the answers

    What is the most appropriate action for a passenger suspected of having a miscarriage onboard?

    <p>Position the casualty comfortably with knees bent and seek medical help.</p> Signup and view all the answers

    How should you prioritize treatment for a passenger experiencing severe external bleeding?

    <p>Apply direct pressure to the site to control blood loss.</p> Signup and view all the answers

    What technique should be used to assist a passenger showing early signs of hypoxia?

    <p>Reassure the passenger and administer oxygen at 4 liters per minute.</p> Signup and view all the answers

    In case of a chemical burn to the eye, what is the correct procedure?

    <p>Flush the eye with water from the nose outward.</p> Signup and view all the answers

    When assisting with emergency childbirth, which action follows the delivery of the baby's head?

    <p>Support the head and guide the shoulders out gently.</p> Signup and view all the answers

    What is the paramount concern when managing a passenger with deep vein thrombosis (DVT)?

    <p>Prevent the blood clot from moving to the lungs.</p> Signup and view all the answers

    What is the recommended method for alleviating altitude-induced sinus pain?

    <p>Advise the passenger to practice yawning or swallowing.</p> Signup and view all the answers

    What is a critical consideration when applying a tourniquet for severe bleeding?

    <p>Tighten it until bleeding stops and remember the time applied.</p> Signup and view all the answers

    When treating a passenger with heat exhaustion, what is the best course of action?

    <p>Provide cool fluids and allow them to rest in a shaded area.</p> Signup and view all the answers

    What should you do when a passenger has a nosebleed and a suspected head injury?

    <p>Advise them to lean forward to prevent choking.</p> Signup and view all the answers

    What is the primary goal when assisting a newborn requiring resuscitation?

    <p>Clear the airway and stimulate breathing by flicking the feet.</p> Signup and view all the answers

    What should take precedence when handling a severe allergic reaction?

    <p>Administer an Epipen if available and call for medical assistance.</p> Signup and view all the answers

    What is the correct procedure for treating a chemical burn?

    <p>Begin flushing the affected area with water immediately.</p> Signup and view all the answers

    What should be the first action for a casualty with signs of shock onboard?

    <p>Keep the casualty warm and position them on their back with legs elevated.</p> Signup and view all the answers

    When responding to cabin pressurization failure, what should be prioritized?

    <p>Ensure all passengers don oxygen masks and reduce physical activity.</p> Signup and view all the answers

    What is the first priority when dealing with a deep vein thrombosis (DVT)?

    <p>Elevate the leg and keep the passenger immobile.</p> Signup and view all the answers

    What should be the immediate response for a suspected spinal injury?

    <p>Use the jaw thrust technique to maintain the airway and immobilize the head.</p> Signup and view all the answers

    How should CCMs respond to a persistent nosebleed that doesn't stop after 30 minutes?

    <p>Reapply pressure and seek medical assistance immediately.</p> Signup and view all the answers

    When treating air sickness, what is the recommended seating arrangement?

    <p>Relocate the passenger to a seat over the wings or in the forward cabin.</p> Signup and view all the answers

    What is the correct action for managing a severe partial-thickness burn?

    <p>Cover the burn with a sterile dressing and avoid breaking blisters.</p> Signup and view all the answers

    What is the key purpose of the time-of-useful-consciousness chart in hypoxia management?

    <p>To determine the time available for effective action at high altitudes.</p> Signup and view all the answers

    What action should be taken first when treating heatstroke?

    <p>Quickly lower the casualty's body temperature using cold water sponges and fans.</p> Signup and view all the answers

    What is the correct initial response if a newborn is not breathing after birth?

    <p>Clear the airway, stimulate the newborn, and begin resuscitation.</p> Signup and view all the answers

    What action should be taken if direct pressure does not control severe external bleeding?

    <p>Apply a tourniquet above the bleeding site.</p> Signup and view all the answers

    How should partial-thickness burns be identified?

    <p>Formation of blisters and exposure of raw skin.</p> Signup and view all the answers

    What is the first action for a nosebleed suspected to be linked to a skull fracture?

    <p>Avoid pressure and monitor for leaks of cerebrospinal fluid.</p> Signup and view all the answers

    In managing a suspected decompression illness, which symptom is typically observed?

    <p>Tingling sensations in extremities and joint discomfort.</p> Signup and view all the answers

    What is the proper response for a severe sunburn with extensive blistering?

    <p>Keep the area cool and seek medical attention.</p> Signup and view all the answers

    What treatment step is recommended immediately following a chemical burn?

    <p>Rinse with water, disregarding clothing.</p> Signup and view all the answers

    How should the primary symptom of hypoxia be addressed during flight?

    <p>Provide immediate oxygen support.</p> Signup and view all the answers

    What should cabin crew prioritize when dealing with potential communicable diseases onboard?

    <p>Restrict movement and provide a mask.</p> Signup and view all the answers

    Which treatment is most effective for ear pain caused by pressure changes during descent?

    <p>Encourage the passenger to swallow or yawn.</p> Signup and view all the answers

    What precaution should be taken when managing biohazardous waste?

    <p>Segregate waste and label it appropriately.</p> Signup and view all the answers

    Which group is at an increased risk for dehydration during air travel?

    <p>Elderly passengers and those taking diuretics.</p> Signup and view all the answers

    What is the recommended immediate response if a newborn is not crying after delivery?

    <p>Stimulate the baby by flicking the soles of the feet.</p> Signup and view all the answers

    Which symptom is most characteristic of air sickness?

    <p>Nausea, pale skin, and dizziness.</p> Signup and view all the answers

    What should be done if a medical kit is used and over half its contents are depleted?

    <p>Replenish and prepare for the next flight.</p> Signup and view all the answers

    What should be avoided during a management of a chemical burn?

    <p>Applying cold compresses directly to the wound.</p> Signup and view all the answers

    Why is a sterile burn dressing important for burn injuries during flights?

    <p>To minimize the risk of infection and maintain hydration.</p> Signup and view all the answers

    What action must be taken after applying a tourniquet for severe bleeding?

    <p>Document the time of application and seek medical help immediately.</p> Signup and view all the answers

    What should be the first action following a chemical splash in the eye?

    <p>Rinse the eye continuously from the nose outward with water.</p> Signup and view all the answers

    During suspected hypoxia, which vital signs should be monitored closely?

    <p>Oxygen saturation and respiratory rate.</p> Signup and view all the answers

    What is the main care step for a passenger experiencing a miscarriage?

    <p>Provide a sanitary pad and place the passenger in a comfortable position with legs bent.</p> Signup and view all the answers

    What is an appropriate action when treating a suspected spinal injury?

    <p>Immobilize the head and neck and keep the passenger in their current position.</p> Signup and view all the answers

    Why is it advised not to remove a soaked dressing on severe external bleeding?

    <p>To prevent further bleeding and tissue damage.</p> Signup and view all the answers

    How should an expectant mother be supported during labor's second stage?

    <p>Support the baby’s head as it appears and encourage gentle pushing during contractions.</p> Signup and view all the answers

    When treating a fracture onboard, which method should be applied?

    <p>Immobilize the fracture and avoid moving the affected limb.</p> Signup and view all the answers

    What is the primary risk of severe dehydration during a flight?

    <p>Rapid pulse, confusion, and potential for circulatory collapse.</p> Signup and view all the answers

    What describes the correct use of tourniquets for life-threatening bleeding?

    <p>Apply as tightly as possible and document the time of application.</p> Signup and view all the answers

    What is the correct response when dealing with a nosebleed during flight?

    <p>Instruct the passenger to lean forward and pinch the fleshy part of the nose.</p> Signup and view all the answers

    Which option contains an incorrect item that a Cabin Crew Member must bring to the Pre-Flight Briefing?

    <p>Work Uniform</p> Signup and view all the answers

    What additional item is uniquely included in the list for Option B aside from the other options?

    <p>Security Badge</p> Signup and view all the answers

    Which of the following options correctly includes all necessary documents for a Cabin Crew Member except one?

    <p>Medical Attestation, Crew Member Certificate, Flight Attendant Manual</p> Signup and view all the answers

    Which document listed in the options is not required for the Pre-Flight Briefing according to aviation training standards?

    <p>Emergency Equipment Manual</p> Signup and view all the answers

    In terms of required documentation for the Pre-Flight Briefing, which item is not confirmed as necessary in the options provided?

    <p>Travel Certificate</p> Signup and view all the answers

    Which combination of items is essential for a Cabin Crew Member to bring to the Pre-Flight Briefing?

    <p>Cabin Crew License, Medical Attestation, Security Badge, Flight Attendant Manual</p> Signup and view all the answers

    Which of the following items is NOT required for a Cabin Crew Member at the Pre-Flight Briefing?

    <p>Commander’s Certificate</p> Signup and view all the answers

    What is an additional item that a Cabin Crew Member may need for operational readiness during their shift?

    <p>Two Pairs of Glasses/Contacts</p> Signup and view all the answers

    Which document is essential and detailed enough to guide Cabin Crew Members during their preparations?

    <p>Flight Attendant Manual</p> Signup and view all the answers

    Which element is necessary but often misunderstood regarding Cabin Crew documentation?

    <p>Medical Attestation frequency</p> Signup and view all the answers

    Study Notes

    Smartwings Cabin Crew Operations Manual Abbreviations

    • AAP: Additional Announcement Panel
    • ABP: Able Bodied Person
    • A/C: Aircraft
    • ACC: Attendant Call Control
    • ACP: Area Call Panel
    • AIP: Aircraft Information Publication
    • APU: Auxiliary Power Unit
    • ASCR: Asociace Samariťanů ČR
    • ASU: Attendant Service Unit
    • ATC: Air Traffic Control
    • AVI: Live Animal
    • A32F: Airbus 320 Family
    • ACD: Airbus Cabin Disinfection
    • BCF: Block-Away Disinfection
    • BGM: Boarding Music
    • BLND: Visually Impaired - Blind
    • BLS: Basic Life Support
    • BTP: Halon Fire Extinguisher
    • CAA: Civil Aviation Authority
    • CAB: Cabin
    • CAS: Circuit Breaker
    • CB: Circuit Breaker
    • CCA: Cabin Crew Attestation
    • CCE: Cabin Crew Examiner
    • CCI: Cabin Crew Instructor
    • CCM: Cabin Crew Member
    • CCOM: Cabin Crew Operations Manual
    • CCS: Cabin Crew Student
    • CDL: Configuration Deviation List
    • CHD: Child
    • CMD: Commander
    • CMS: Cabin Management System
    • CPT: Captain
    • CRD: Child Restraint Device
    • CT: Crew Terminal
    • DEAF: Hearing Impaired - Deaf
    • DEPA: Deportee Accompanied
    • DEPUG: Deportee Unaccompanied Group
    • DHG: Deadhead Crew
    • DLB: Drawer
    • DRW: Defect Logbook
    • EASA: European Aviation Safety Agency
    • EFA: Crew Briefing
    • EEI: Emergency Exit Indicator
    • EEL: Emergency Equipment Layout
    • EFAB: Smartwings Equipment
    • EICAS: Engine Indication and Crew Alerting System
    • ELT: Emergency Locator Transmitter
    • EMK: Emergency Medical Kit
    • EOL: Emergency Opening Log
    • ETAM: Emergency Technical Assist Means
    • ETOPS: Extended Twin-Engine Operations
    • FAE: First Aid Equipment
    • FAK: First Aid Kit
    • FC: Flight Crew
    • FAP: Flight Attendant Panel
    • FCC: Forward Cargo Compartment
    • FD: Flight Deck
    • FDP: Flight Duty Period
    • FL: Flight Level
    • FO: First Officer
    • FSB: Full Size Belt
    • FRP: Fasten Seat Belt Recovery Procedure
    • FST: Full Size Trolley
    • FT: Foot/Feet
    • FWD: Forward
    • GE: Ground Engineer
    • GOM: Ground Operations Manual
    • GPS: Global Positioning System
    • GPU: Ground Power Unit
    • HST: Half Size Trolley
    • ICAO: International Civil Aviation Authority
    • IFE: In-flight Entertainment
    • IFEC: In-flight Entertainment Center
    • INAD: Inadmissible Passenger
    • INF: Infant
    • INOP: Inoperative
    • ISPS: In-Seat Power Supply
    • JPS: Jump Seat
    • LAT/LONG: Latitude/Longitude
    • LAV: Lavatory
    • LCD: Liquid Crystal Display
    • LED: Light Emitting Diode
    • LH: Left Hand
    • LRBL: Left Rear Bomb Location
    • LRU: Line Replaceable Unit
    • LSU: Lavatory Service Unit
    • LVO: Low Visibility Operation
    • MCD: Movable Curtain Divider
    • MEDA: Mid-cabin Exit Door
    • MED: Medical Case
    • MEL: Minimum Equipment List
    • MSG: Message
    • MRT: Manual Release Tool
    • MTOW: Maximum Take-Off Weight
    • N/A: Not Applicable
    • NAV: Navigation
    • NOTOC: Notification To Captain
    • NSRIL: No Smoking Related Items List
    • NS: No Smoking Sign
    • OCC: Operations Control Centre
    • OHP: Operational Flight Plan
    • OWE: Overwing Exit
    • PAX: Passengers
    • PED: Portable Electronic Device
    • PIL: Passenger Information List
    • PTT: Push To Talk
    • STBY: Standby
    • SWAN: Service Animal
    • TUCAS: Traffic Alert and Collision Avoidance System
    • TUC: Time of Useful Consciousness
    • UM/UNMR: Unaccompanied Minor
    • VHF: Very High Frequency
    • TVQ: Smartwings Slovakia

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    Test your knowledge of the abbreviations used in the Smartwings Cabin Crew Operations Manual. This quiz will help you familiarize yourself with essential terms related to cabin operations and safety. Perfect for both current and aspiring cabin crew members.

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