Slack Communication Best Practices Quiz: Test Your Slack Knowledge

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Questions and Answers

After updating to ACTIVE status- what is the recommended next step when you open Slack at the start of the day?

Browse through all channels
Respond to all messages immediately
Update your status
Scan through UNREAD messages (correct)

What is the purpose of updating your status in Slack at start/end of day?

To share your role in the team
To show your team your Kolbe score
To customize your Slack profile
To let your teammates know when you're available online (correct)

What is the recommended action when you come across a message/task that can be addressed/done in 5 minutes?

Delegate it to a teammate
Respond to it after a few hours
Bookmark it for later
Do it immediately (correct)

Why is it recommended to download Slack on your phone?

To check messages quickly and respond when you have internet issues (B) Signup and view all the answers

In the UNREAD section- What is the purpose of marking a message as 'read' in Slack?

To indicate you've finished with the message (A) Signup and view all the answers

What is the recommended approach to avoid feeling overwhelmed in Slack?

Start with UNREAD messages section first, answer/do anything <5 mins, bookmark the more time consuming tasks. (D) Signup and view all the answers

What is the primary reason for documenting updates and tasks in Monday?

To ensure that others can see your task status and latest information (A) Signup and view all the answers

What should you do when you sign on to Slack?

Update your Slack stats, review UNREAD, and respond to messages (D) Signup and view all the answers

What is the purpose of documenting updates and issues in your Monday task?

So others can see your task status and latest information without needing to DM or ask you (B) Signup and view all the answers

What determines how smart you are, according to the text?

Your ability to change what you do when you encounter the same situation that leads to issues (C) Signup and view all the answers

Why is it important to document your tasks and updates even if no one is asking?

Because the general rule is if there's no documentation, it's assumed NOT DONE (C) Signup and view all the answers

What was asked of you once you've read the powerpoint in slack?

Emoji to confirm you got this (C) Signup and view all the answers

What is the primary reason for extra communication effort in the team?

To allow the freedom of working at one's own pace (D) Signup and view all the answers

What is the purpose of notating off-track issues in sprint goals?

To keep the team up to date and potentially get help from others (D) Signup and view all the answers

What should be the first step in daily workflow?

Update his status (D) Signup and view all the answers

What happens to messages/tasks that require more thought / effort that can be accomplished in same day?

They are bookmarked and addressed later (A) Signup and view all the answers

What is the main purpose of creating maximum of 3 goals to SPRINT for the week? (And why review them at start of day?)

To identify tasks that yields the most value/progress/ROI (A) Signup and view all the answers

What is the criteria/expectation for tackling tasks IMMEDIATELY upon reading?

Tasks that can be done within 5 minutes (D) Signup and view all the answers

Study Notes

Setting Up Slack

Download Slack on both desktop and phone to ensure accessibility and quick response in case of internet issues or when out of office.
Set up a specific status to inform teammates of availability, including when signing on/off, taking a sick day, or being out of office.
Add a KOLBE score behind your name, along with your photo and role.

Best Practices for Using Slack

Check unread messages first and prioritize responding to them before moving on to other tasks.
Use the 5-minute rule: if a task can be done in 5 minutes, do it immediately.
Bookmark or save messages that require more time to address later.
Update/comment on tasks ASAP to maintain communication and avoid forgetting important updates.

Using Monday

Update task status and progress in Monday immediately to avoid assuming a task is not done.
Documenting task updates helps others see project status and latest information.

Communication and Responsibility

Asynchronous working requires extra communication effort to offset the freedom of working at one's own pace.
Communication is key to success in an asynchronous work environment.

Daily Workflow

Update status in Slack.
Read and respond to all unread messages and threads.
Bookmark or move tasks to Monday if they require more time.
Review channels and inbox.
Prioritize tasks that can be done within 5 minutes.
Review 3 sprint goals and tackle one goal at a time.

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Description

Test your knowledge on communication best practices using Slack. Learn when to use Slack versus Monday for end-of-day and end-of-week updates, setting up Slack on desktop and phone, managing statuses, and more.