23 Questions
What is the main purpose of using a structured, systematic approach to problem solving?
To ensure consistency and reduce individual biases
Why is it beneficial to manage the group process when solving problems?
To provide a focus for the group and help set the agenda
What is the advantage of using a problem solving model in a committee?
It facilitates easier and better results by providing a structured approach
What do the six steps in the problem solving model provide for the group?
A focus and agenda to follow
How does using a structured, systematic approach make it easier to reach consensus in a group?
By using data to make decisions and following a method
Why are tried and tested steps important in problem solving?
Because they actually work and make solving problems easier
What is one of the primary reasons for using a problem solving model?
To ensure consistency and manage the group process
What is the purpose of using a problem solving model?
To consider all possible causes of a problem and all possible solutions
What is the benefit of following the problem solving model?
It helps the group arrive at a justifiable solution
What does a process improvement model help with?
Presenting the conclusions of process improvement activities
What is the advantage of using diagrams and charts in the process improvement cycle?
They make the proposal for change more convincing
What is the benefit of using a systematic approach to problem solving?
Making decisions based on data rather than hunches
What is the advantage of using a problem solving model with just six simple steps?
It makes it easier for the group to remember when solving a problem
Why is it important to determine the root cause(s) of a problem?
To devise permanent solutions
What is the purpose of the six-step model mentioned in the text?
To assist in analytical problem solving
When can a member remind the committee of the need to diagnose the problem?
At the beginning of the problem-solving process
What does the text suggest about subcommittees in relation to the problem solving model?
Subcommittees have not finished when deciding on a solution
What is the consequence of forgetting the followthrough and planning in problem solving?
It hinders the effectiveness of problem solving
What is the main responsibility of committee members in JDCs as per the text?
To be responsible for analytical problem solving
What happens when groups do not have the framework of the problem solving model?
Groups forget important aspects of implementing solutions
What is emphasized as just beginning when a subcommittee decides on the best solution?
The followthrough and planning
What should be kept in mind when working together to solve problems?
The importance of keeping the six-step model in mind
What is highlighted as making the solution a reality?
Followthrough and planning
Explore the six-step problem solving model used to address various workplace issues, whether technical or issue-based. Learn how to apply a structured approach to solve operational problems and achieve better results.
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