Six-Step Problem Solving Model Overview

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What is the main purpose of using a structured, systematic approach to problem solving?

To ensure consistency and reduce individual biases (correct)
To make the process more biased and subjective
To complicate the problem-solving process
To encourage individual approaches and perceptions

Why is it beneficial to manage the group process when solving problems?

To make reaching consensus more difficult
To provide a focus for the group and help set the agenda (correct)
To complicate the problem-solving process
To encourage chaos and conflicting approaches

What is the advantage of using a problem solving model in a committee?

It has no impact on the problem-solving process
It facilitates easier and better results by providing a structured approach (correct)
It hampers productivity by limiting individual approaches
It promotes chaos by encouraging individual biases

What do the six steps in the problem solving model provide for the group?

A focus and agenda to follow (D) Signup and view all the answers

How does using a structured, systematic approach make it easier to reach consensus in a group?

By using data to make decisions and following a method (D) Signup and view all the answers

Why are tried and tested steps important in problem solving?

Because they actually work and make solving problems easier (A) Signup and view all the answers

What is one of the primary reasons for using a problem solving model?

To ensure consistency and manage the group process (B) Signup and view all the answers

What is the purpose of using a problem solving model?

To consider all possible causes of a problem and all possible solutions (B) Signup and view all the answers

What is the benefit of following the problem solving model?

It helps the group arrive at a justifiable solution (B) Signup and view all the answers

What does a process improvement model help with?

Presenting the conclusions of process improvement activities (D) Signup and view all the answers

What is the advantage of using diagrams and charts in the process improvement cycle?

They make the proposal for change more convincing (C) Signup and view all the answers

What is the benefit of using a systematic approach to problem solving?

Making decisions based on data rather than hunches (A) Signup and view all the answers

What is the advantage of using a problem solving model with just six simple steps?

It makes it easier for the group to remember when solving a problem (C) Signup and view all the answers

Why is it important to determine the root cause(s) of a problem?

To devise permanent solutions (C) Signup and view all the answers

What is the purpose of the six-step model mentioned in the text?

To assist in analytical problem solving (B) Signup and view all the answers

When can a member remind the committee of the need to diagnose the problem?

At the beginning of the problem-solving process (D) Signup and view all the answers

What does the text suggest about subcommittees in relation to the problem solving model?

Subcommittees have not finished when deciding on a solution (D) Signup and view all the answers

What is the consequence of forgetting the followthrough and planning in problem solving?

It hinders the effectiveness of problem solving (C) Signup and view all the answers

What is the main responsibility of committee members in JDCs as per the text?

To be responsible for analytical problem solving (A) Signup and view all the answers

What happens when groups do not have the framework of the problem solving model?

Groups forget important aspects of implementing solutions (A) Signup and view all the answers

What is emphasized as just beginning when a subcommittee decides on the best solution?

The followthrough and planning (C) Signup and view all the answers

What should be kept in mind when working together to solve problems?

The importance of keeping the six-step model in mind (D) Signup and view all the answers

What is highlighted as making the solution a reality?

Followthrough and planning (D) Signup and view all the answers