Six Sigma Principles and DPMO Metrics
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Questions and Answers

What is the main objective of measuring performance in a Lean Six Sigma project?

  • To develop team guidelines
  • To validate business opportunities
  • To evaluate success in meeting customer requirements (correct)
  • To identify critical customer requirements
  • Which element of Lean Six Sigma calculation helps establish the baseline sigma for analyzed processes?

  • Analyzing opportunity potential
  • Translating VOC into CCRs
  • Identifying quick win opportunities (correct)
  • Developing team charter
  • What role do corporate sponsors play in a Lean Six Sigma project?

  • Providing resources and support (correct)
  • Mapping processes
  • Improving performance
  • Developing team guidelines
  • Why is it important to translate Voice of Customer (VOC) into Critical Customer Requirements (CCRs) in a project?

    <p>To understand customer needs and expectations</p> Signup and view all the answers

    What is a key deliverable during the initial stages of a Lean Six Sigma project?

    <p>Team charter</p> Signup and view all the answers

    Why is analyzing opportunity potential essential in a process improvement project?

    <p>To validate business opportunities</p> Signup and view all the answers

    What is the purpose of developing team guidelines and ground rules in a Lean Six Sigma project?

    <p>To ensure team cohesion and effectiveness</p> Signup and view all the answers

    In Lean Six Sigma, what is the significance of mapping processes?

    <p>Understanding the flow and steps in a process</p> Signup and view all the answers

    What is the primary purpose of identifying quick win opportunities in a project?

    <p>Implementing immediate improvements</p> Signup and view all the answers

    Which element helps to establish baseline sigma for the analyzed processes?

    <p>Measure Performance</p> Signup and view all the answers

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