Six Sigma and Lean Six Sigma Methodology
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Questions and Answers

What is the primary goal of the Six Sigma methodology?

  • To reduce production costs
  • To identify and remove causes of defects (correct)
  • To increase customer satisfaction
  • To implement a new business strategy

    • Who introduced Six Sigma at Motorola in 1986?

  • Mike Harry
  • Jack Welch
  • Bill Smith (correct)
  • Richard Schoeder

    • What percentage of Fortune 500 companies had Six Sigma initiatives by the late 1990s?

  • Half (50%)
  • Almost all (95%)
  • Three-quarters (3/4)
  • Two-thirds (2/3) (correct)

    • What is a key aspect of the Six Sigma methodology?

    <p>Relying on statistical analysis</p> Signup and view all the answers

    What is the ultimate goal of implementing Six Sigma in an organization?

    <p>To improve overall process effectiveness</p> Signup and view all the answers

    What is a characteristic of the Six Sigma methodology?

    <p>It creates an infrastructure of subject matter experts</p> Signup and view all the answers

    What is the basis of achieving near zero errors?

    <p>Efficiency and good processes</p> Signup and view all the answers

    What is the primary focus of ISO 9004:2009?

    <p>Making quality management systems more efficient and effective</p> Signup and view all the answers

    What is the CCCER/5C Model primarily used for?

    <p>Documenting internal audit findings</p> Signup and view all the answers

    Which guiding principle emphasizes the importance of factual information?

    <p>Speak with data, manage by facts</p> Signup and view all the answers

    What is the purpose of ISO 31000?

    <p>Providing guidance on technology and manufacturing</p> Signup and view all the answers

    What is the primary goal of ISO 9001:2015?

    <p>To set requirements for quality management systems</p> Signup and view all the answers

    What is the purpose of compressing findings in an internal audit report?

    <p>To consolidate findings and reduce the total number</p> Signup and view all the answers

    What is the primary advantage of using quantitative data in audit findings?

    <p>It provides indisputable evidence</p> Signup and view all the answers

    What is the benefit of using check sheets to document workflow interruptions?

    <p>It transforms opinions into quantifiable facts</p> Signup and view all the answers

    What is the key characteristic of an effective internal auditor, according to the ethos principle?

    <p>Professionalism and accuracy</p> Signup and view all the answers

    What is the primary goal of presenting audit findings in a constructive and positive tone?

    <p>To promote a collaborative approach</p> Signup and view all the answers

    What is the benefit of using surveys to assess employee morale in an audit?

    <p>It helps to identify areas for improvement</p> Signup and view all the answers

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