Six Sigma and Lean Six Sigma Methodology
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Questions and Answers

What is the primary goal of the Six Sigma methodology?

  • To reduce production costs
  • To identify and remove causes of defects (correct)
  • To increase customer satisfaction
  • To implement a new business strategy

Who introduced Six Sigma at Motorola in 1986?

  • Mike Harry
  • Jack Welch
  • Bill Smith (correct)
  • Richard Schoeder

What percentage of Fortune 500 companies had Six Sigma initiatives by the late 1990s?

  • Half (50%)
  • Almost all (95%)
  • Three-quarters (3/4)
  • Two-thirds (2/3) (correct)

What is a key aspect of the Six Sigma methodology?

<p>Relying on statistical analysis (A)</p> Signup and view all the answers

What is the ultimate goal of implementing Six Sigma in an organization?

<p>To improve overall process effectiveness (D)</p> Signup and view all the answers

What is a characteristic of the Six Sigma methodology?

<p>It creates an infrastructure of subject matter experts (A)</p> Signup and view all the answers

What is the basis of achieving near zero errors?

<p>Efficiency and good processes (C)</p> Signup and view all the answers

What is the primary focus of ISO 9004:2009?

<p>Making quality management systems more efficient and effective (D)</p> Signup and view all the answers

What is the CCCER/5C Model primarily used for?

<p>Documenting internal audit findings (A)</p> Signup and view all the answers

Which guiding principle emphasizes the importance of factual information?

<p>Speak with data, manage by facts (C)</p> Signup and view all the answers

What is the purpose of ISO 31000?

<p>Providing guidance on technology and manufacturing (A)</p> Signup and view all the answers

What is the primary goal of ISO 9001:2015?

<p>To set requirements for quality management systems (B)</p> Signup and view all the answers

What is the purpose of compressing findings in an internal audit report?

<p>To consolidate findings and reduce the total number (A)</p> Signup and view all the answers

What is the primary advantage of using quantitative data in audit findings?

<p>It provides indisputable evidence (C)</p> Signup and view all the answers

What is the benefit of using check sheets to document workflow interruptions?

<p>It transforms opinions into quantifiable facts (B)</p> Signup and view all the answers

What is the key characteristic of an effective internal auditor, according to the ethos principle?

<p>Professionalism and accuracy (D)</p> Signup and view all the answers

What is the primary goal of presenting audit findings in a constructive and positive tone?

<p>To promote a collaborative approach (B)</p> Signup and view all the answers

What is the benefit of using surveys to assess employee morale in an audit?

<p>It helps to identify areas for improvement (C)</p> Signup and view all the answers

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