Six Sigma and Lean Six Sigma Methodology

Play an AI-generated podcast conversation about this lesson

What is the primary goal of the Six Sigma methodology?

To reduce production costs

To identify and remove causes of defects (correct)

To increase customer satisfaction

To implement a new business strategy

Who introduced Six Sigma at Motorola in 1986?

Mike Harry

Jack Welch

Bill Smith (correct)

Richard Schoeder

What percentage of Fortune 500 companies had Six Sigma initiatives by the late 1990s?

Half (50%)

Almost all (95%)

Three-quarters (3/4)

Two-thirds (2/3) (correct)

What is a key aspect of the Six Sigma methodology?

Relying on statistical analysis Signup and view all the answers

What is the ultimate goal of implementing Six Sigma in an organization?

To improve overall process effectiveness Signup and view all the answers

What is a characteristic of the Six Sigma methodology?

It creates an infrastructure of subject matter experts Signup and view all the answers

What is the basis of achieving near zero errors?

Efficiency and good processes Signup and view all the answers

What is the primary focus of ISO 9004:2009?

Making quality management systems more efficient and effective Signup and view all the answers

What is the CCCER/5C Model primarily used for?

Documenting internal audit findings Signup and view all the answers

Which guiding principle emphasizes the importance of factual information?

Speak with data, manage by facts Signup and view all the answers

What is the purpose of ISO 31000?

Providing guidance on technology and manufacturing Signup and view all the answers

What is the primary goal of ISO 9001:2015?

To set requirements for quality management systems Signup and view all the answers

What is the purpose of compressing findings in an internal audit report?

To consolidate findings and reduce the total number Signup and view all the answers

What is the primary advantage of using quantitative data in audit findings?

It provides indisputable evidence Signup and view all the answers

What is the benefit of using check sheets to document workflow interruptions?

It transforms opinions into quantifiable facts Signup and view all the answers

What is the key characteristic of an effective internal auditor, according to the ethos principle?

Professionalism and accuracy Signup and view all the answers

What is the primary goal of presenting audit findings in a constructive and positive tone?

To promote a collaborative approach Signup and view all the answers

What is the benefit of using surveys to assess employee morale in an audit?

It helps to identify areas for improvement Signup and view all the answers