32 Questions
What type of devices will BSO provide software for?
Only BSO-owned computers and portable or mobile data devices
What is included in the repair and maintenance of BSO devices?
The device, accessory equipment, software, and software updates
When is a laptop computer or portable or mobile data device considered to be in safe use?
When the device is in use and the vehicle is operated in a safe manner
Why should employees maintain situational awareness when using a laptop computer or portable or mobile data device?
To avoid posing a hazard to other vehicles or pedestrians
What should be done with laptops and portable or mobile data devices when the vehicle is not in service?
Remove them from the mount and place them in a secure location
Why should laptops and portable or mobile data devices be stored in a secure location?
To avoid heat and moisture damaging the device
Where can laptops and portable or mobile data devices be secured in the absence of another secure location?
In the vehicle's trunk
What is the primary purpose of the BSO policy on laptop computers and portable or mobile data devices?
To ensure the devices are maintained and used safely
What is the primary purpose of the laptop computer policy?
To increase employee efficiency and effectiveness
What is considered as accessory equipment according to the policy?
Printers, cables, and carrying cases
What is the definition of software according to the policy?
Programs and routines essential to computer operation
What is the consequence of deviating from this policy?
Disciplinary action
What is the responsibility of employees assigned a BSO laptop computer?
To ensure proper use and maintenance of laptops
What is a terminal mount according to the policy?
A device used to secure laptops in vehicles
What is considered as hardware according to the policy?
Physical equipment directly involved in data-processing functions
What is not allowed to be installed or attached to BSO laptop computers?
Unauthorized software and peripheral devices
What happens when unauthorized software is found on a BSO laptop computer?
The laptop computer will remain in the custody of the Information Technology Division and another laptop computer will be temporarily issued to the employee
Where will Fire Rescue vehicles have their devices secured when not in service?
In the Fire Station
Why are all messages sent through mobile-data software official use only?
Because they are official business communications
Who can alter software or hardware configurations on a BSO laptop computer?
Only the Information Technology Division or authorized service centers
What is done with unauthorized software and related files on a BSO laptop computer?
They are removed
What is the purpose of the Information Technology Division help desk?
To provide instructions based on laptop computer malfunctions
Who is notified in writing when unauthorized software is found on a BSO laptop computer?
The employee's chain of command
What is performed on the BSO network when unauthorized software is found on a BSO laptop computer?
A check for security violations
What is a criterion for determining authorized software?
Software installed by the Information Technology Division
What is an example of unauthorized software?
Software licensed but not approved for use on BSO laptop computers
What happens to the laptop computer after unauthorized software is removed?
It is returned to the employee pending written authorization from the employee's chain of command
What should an employee do if their BSO laptop computer malfunctions?
Report the issue to the Information Technology Division help desk
What is the purpose of mobile-data software installed on BSO laptop computers?
To enable car-to-car messaging
Why is it important to only use authorized software on a BSO laptop computer?
To prevent illegal software use
What are BSO laptop computers not to be used for?
Personal inappropriate subject matter
What is the role of the Information Technology Division Chief in determining authorized software?
To approve software for use on BSO laptop computers
Study Notes
Laptop Computer Policy
- The purpose of the policy is to ensure all laptop computers and BSO-owned accessory equipment are maintained in a high state of readiness and properly accounted for at all times.
Definitions
- Accessory Equipment: items used to support operations, such as printers, cables, carrying cases, or any device attaching to or enhancing the use and capability of the laptop computer.
- Hardware: a computer and associated physical equipment directly involved in the performance of communications or data-processing functions.
- Laptop Computer: a portable or mobile electronic device used to process and/or store information through electronic medium or by printing.
- Software: written or printed data, such as programs, routines, and symbolic languages, essential to the operation of computers.
- Terminal Mount: a device installed in a vehicle specifically designed to secure a laptop computer or other portable or mobile-data device.
Policy and Procedure
- BSO provides laptop computers and accessory equipment to employees to increase their efficiency and effectiveness.
- Employees are responsible for the proper use and maintenance of assigned laptop computers and/or portable or mobile data devices.
- Laptop computers and accessory equipment must be used in accordance with written directives and for authorized purposes only.
- No unauthorized software or peripheral devices will be installed or attached.
- BSO will provide software only for BSO-owned computers and portable or mobile data devices.
Safe Use and Maintenance
- Laptop computers and portable or mobile data devices will be used in a safe manner at all times.
- Examples of safe use include:
- Maintaining the mount out of air bag deployment zones when a vehicle is in motion.
- Operating the vehicle in a safe and consistent manner when using a laptop computer or portable or mobile data device.
- Continuously maintaining situational awareness of surroundings when using a laptop computer or portable or mobile data device.
- Laptop computers and portable or mobile data devices will be removed from the mount and placed in a secure location when the vehicle is not in service.
- Employees will read the warranty information and follow all maintenance and operating instructions provided by manufacturers.
Reporting Malfunctions and Unauthorized Software
- Laptop computer malfunctions will be reported to the Information Technology Division help desk.
- Only authorized software will be utilized on a BSO laptop computer.
- Criteria for determining authorized software include:
- Licensed through a BSO Purchase Order.
- Approved for use by the Information Technology Division Chief Information Officer.
- Installed by the Information Technology Division.
- Unauthorized software can fall into one or both of the following categories:
- Illegal: Due to lack of a license to use the software.
- Improper: Software may be licensed, but not approved for use on BSO laptop computers.
- Under no circumstance will unauthorized software be installed on a BSO laptop computer.
Consequences of Unauthorized Software
- Employees may be subject to disciplinary action if they install unauthorized software into their BSO laptop computer.
- If unauthorized software is found on a BSO laptop computer, the following will occur:
- The employee assigned the laptop computer will be notified immediately.
- The laptop computer will remain in the custody of the Information Technology Division and another laptop computer will be temporarily issued to the employee.
- The employee's chain of command will be notified in writing.
- A check for security violations will be performed on the BSO network.
- Unauthorized software and any related files will be removed.
- The laptop computer will be returned to the employee pending written authorization from the employee's chain of command.
Mobile-Data Software
- Mobile-data software installed on BSO laptop computers will enable the use of car-to-car messaging.
- All employees utilizing mobile-data software will note the following:
- All messages will be for official use only.
- All messages will be the property of BSO.
- All messages will be subject to FS 119 and are public record.
Personal Use
- Employees will not utilize BSO laptop computers for personal inappropriate subject matter.
This quiz covers the policy on laptop computers and accessory equipment in a sheriff's department, ensuring they are maintained and accounted for at all times.
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