Podcast
Questions and Answers
What is the purpose of the Adaptive Texting Block feature?
What is the purpose of the Adaptive Texting Block feature?
- To configure outreach rate campaigns, handle local presence, and manage rented sender IDs (correct)
- To filter out profane messages
- To add message styling in SMS campaigns
- To collect user data regarding an event
What happens when you enable the 'Convert message to MMS' option?
What happens when you enable the 'Convert message to MMS' option?
- You will be charged for 1 MMS (correct)
- You will not be charged at all
- You will be charged for multiple segments
- Incoming messages will be charged based on standard SMS rates
What is the purpose of survey questions in SMS campaigns?
What is the purpose of survey questions in SMS campaigns?
- To configure outreach rate campaigns
- To shield agents from receiving profane messages
- To add message styling in SMS campaigns
- To collect user data regarding an event (correct)
What is the effect of selecting 'Assign All Agents' option?
What is the effect of selecting 'Assign All Agents' option?
What is the purpose of the Profanity filtration feature?
What is the purpose of the Profanity filtration feature?
What is the primary purpose of adding saved replies in your SMS campaigns?
What is the primary purpose of adding saved replies in your SMS campaigns?
What is the consequence of renting a number that is currently being used in another campaign?
What is the consequence of renting a number that is currently being used in another campaign?
How can you ensure that your message is not charged for multiple segments?
How can you ensure that your message is not charged for multiple segments?
What is the benefit of using Multi-Choice questions in SMS campaigns?
What is the benefit of using Multi-Choice questions in SMS campaigns?
What is the default behavior of the 'Assign All Agents' option?
What is the default behavior of the 'Assign All Agents' option?
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