ServiceNow UI and UI Actions Quiz
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Questions and Answers

In ServiceNow, where can a user perform a global search?

  • Banner frame
  • Content frame
  • Application Navigator (correct)
  • List pane
  • Which statement about UI Actions in ServiceNow is correct?

  • UI Actions cannot use scripts or be scripted
  • UI Actions are only executed on the server
  • UI Actions on the Task table are not available to its extended tables
  • Conditions can be specified to determine when a UI Action appears (correct)
  • What is not saved in the application navigator history in ServiceNow?

  • Records
  • Forms
  • Lists
  • UI pages (correct)
  • What is a Dictionary Override in ServiceNow?

    <p>Dictionary Override sets field properties in extended tables</p> Signup and view all the answers

    What is a role in ServiceNow?

    <p>A role is a predefined set of permissions granted to users</p> Signup and view all the answers

    What is the purpose of ServiceNow breadcrumbs?

    <p>A quick method of filter navigation</p> Signup and view all the answers

    Which of the following is an accurate list of changes that are captured in an Update Set?

    <p>Changes made to: tables, forms, groups, and configuration items (CIs)</p> Signup and view all the answers

    When creating a global custom table named 'abc', what is the table name that is automatically assigned by the platform?

    <p>u_abc</p> Signup and view all the answers

    What would NOT appear in the Application Navigator if 'service' is typed into the filter field?

    <p>Incident &gt; Assigned to me</p> Signup and view all the answers

    What is the purpose of the Filter navigator in the Application Navigator?

    <p>Filter applications in order of use</p> Signup and view all the answers

    What does 'order' in business rules represent?

    <p>Order in which it will be executed</p> Signup and view all the answers

    'A(n)______ is created, work is performed upon it, and eventually it moves to a state of closed.'

    <p>task</p> Signup and view all the answers

    To get information from a series of referenced fields from different tables, use the ____________ technique.

    <p>Dot-Walking</p> Signup and view all the answers

    Which three Variable Types can be added to a Service Catalog Item?

    <p>True/False, Checkbox, and Number List</p> Signup and view all the answers

    Study Notes

    Global Search in ServiceNow

    • A user can perform a global search from the search bar located at the top right corner of the ServiceNow interface.

    UI Actions in ServiceNow

    • UI Actions are triggers that initiate actions on records and can be associated with buttons, links, or context menu items.
    • The correct statement about UI Actions is that they can execute client-side or server-side scripts based on the user interaction.

    Application Navigator History

    • Items that are not saved in the Application Navigator history include transient pages, which are accessed without being navigated from the application's menus.

    Dictionary Override in ServiceNow

    • A Dictionary Override allows customization of field attributes in a table that inherits from another table without affecting the parent table's settings.

    Roles in ServiceNow

    • A role in ServiceNow is a set of permissions that grants users access to specific features and functionalities within the platform.

    ServiceNow Breadcrumbs

    • Breadcrumbs serve as a navigational aid that allows users to track their location within the application and easily return to previous sections.

    Changes Captured in an Update Set

    • Update Sets track configuration changes, customizations, and modifications made to records, allowing for easy migration between instances.

    Global Custom Table Naming

    • When creating a global custom table named 'abc', the platform automatically assigns the table name 'u_abc'.

    Application Navigator Filter

    • If 'service' is typed into the filter field, items such as those not related to services, such as irrelevant modules or categories, would not appear in the Application Navigator.

    Filter Navigator Purpose

    • The Filter Navigator in the Application Navigator allows users to quickly locate applications and modules by typing keywords, speeding up navigation.

    'Order' in Business Rules

    • In business rules, 'order' represents the sequential execution of actions, determining the processing sequence of rules.

    Record Lifecycle

    • "A(n) ______ is created, work is performed upon it, and eventually it moves to a state of closed," typically refers to a task or incident record.

    Technique for Referenced Fields

    • To retrieve information from a series of referenced fields across different tables, use the GlideRecord technique for efficient data extraction.

    Variable Types in Service Catalog Items

    • Three variable types that can be added to a Service Catalog Item include single-line text, multiple-choice questions, and checkbox variables.

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    Description

    Test your knowledge of ServiceNow UI and UI Actions with this quiz. Questions cover topics such as global search, UI action conditions, execution, and scripting.

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