Podcast
Questions and Answers
What is the primary goal of using AI on the Now Platform?
What is the primary goal of using AI on the Now Platform?
What is the result of delivering scalable employee experiences?
What is the result of delivering scalable employee experiences?
What is the benefit of using AI and automation in IT Operations?
What is the benefit of using AI and automation in IT Operations?
What is the purpose of the App Engine?
What is the purpose of the App Engine?
Signup and view all the answers
What is the benefit of using AI and automation in Customer Service Management?
What is the benefit of using AI and automation in Customer Service Management?
Signup and view all the answers
What is the purpose of Governance, Risk, and Compliance?
What is the purpose of Governance, Risk, and Compliance?
Signup and view all the answers
What is the result of using the Now Platform for Finance and Supply Chain?
What is the result of using the Now Platform for Finance and Supply Chain?
Signup and view all the answers
What is the primary goal of the Now Assist?
What is the primary goal of the Now Assist?
Signup and view all the answers
Study Notes
ServiceNow AI Platform
- A generative AI platform that works on the Now Platform to empower various stakeholders, including customers, employees, agents, and developers, to work smarter.
Business Transformation
- The platform brings intelligence to every corner of the business to connect and automate work.
- AI helps transform businesses by delivering scalable employee experiences, empowering agents, and field technicians to proactively serve customers.
Solution Categories
Employee Solutions
- Deliver scalable employee experiences to increase engagement, foster talent development, and boost productivity.
- HR Service Delivery and Workplace Service Delivery are part of the employee solutions.
Customer Solutions
- Empower agents and field technicians to proactively serve customers, reducing customer effort.
- Customer Service Management and Field Service Management are part of the customer solutions.
IT Operations Solutions
- Unite on a single platform to deliver resilient digital services, extraordinary experiences, and increased productivity.
- IT Operations Management and IT Service Management are part of the IT operations solutions.
Automation Solutions
- Use AI and automation to modernize manual processes and streamline workflows across the organization.
- App Engine and Automation Engine are part of the automation solutions.
Cyber Security Solutions
- Protect business growth, resilience, and productivity through threats, regulations, and change.
- Security Operations and Governance, Risk, and Compliance are part of the cyber security solutions.
Finance Solutions
- Reimagine what's possible when connecting people, processes, data, and technology.
- Accounts Payable Operations and Supplier Lifecycle Management are part of the finance solutions.
Success Stories
- 85% of the Fortune 500 work with ServiceNow.
- Aston Martin Aramco Formula One Team uses ServiceNow to free up team members to focus on the work that matters, finding every advantage both on and off the track.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Learn about the ServiceNow AI Platform and how it can transform your business through automation and intelligence. Discover how it can work for customers, employees, and agents.
