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Service Processes Quiz

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Questions and Answers

What type of service process is characterized by efficiency and standardization?

Service Shop

Service Center

Mass Service

Service Factory (correct)

Which type of service process focuses on customization and personalization?

Service Factory

Customer Hub

Service Shop (correct)

Mass Service

What type of service process combines the characteristics of both service factories and service shops?

Hybrid Service

Service Shop

Service Factory

Mass Service (correct)

Which type of service process offers a limited mix of services but serves many people simultaneously?

<p>Mass Service (D)</p> Signup and view all the answers

In what type of service process is the layout adaptable to various requirements?

<p>Service Shop (D)</p> Signup and view all the answers

Service Processes Quiz

Choose a study mode

Podcast

Questions and Answers

What type of service process is characterized by efficiency and standardization?

Which type of service process focuses on customization and personalization?

What type of service process combines the characteristics of both service factories and service shops?

Which type of service process offers a limited mix of services but serves many people simultaneously?

In what type of service process is the layout adaptable to various requirements?

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