Podcast
Questions and Answers
In a service business, the ______ process refers to the activities involved in creating and delivering the service to customers.
In a service business, the ______ process refers to the activities involved in creating and delivering the service to customers.
service
A service business is different from a goods business because it involves the ______ of intangible products or tasks.
A service business is different from a goods business because it involves the ______ of intangible products or tasks.
delivery
The production function of a business focuses on the ______ of goods or the delivery of services.
The production function of a business focuses on the ______ of goods or the delivery of services.
creation
One of the aspects of a business is marketing, which involves promoting and selling ______ or services to customers.
One of the aspects of a business is marketing, which involves promoting and selling ______ or services to customers.
Signup and view all the answers
A service business may employ different ______ to effectively run the business and meet customer needs.
A service business may employ different ______ to effectively run the business and meet customer needs.
Signup and view all the answers
