Podcast
Questions and Answers
What is one key benefit of service design methods?
What is one key benefit of service design methods?
- Reducing employee workload
- Cutting operational costs
- Increasing shareholder dividends
- Enhancing customer satisfaction (correct)
What is a primary focus of service design?
What is a primary focus of service design?
- Expanding market reach
- Understanding user needs (correct)
- Maximizing company profits
- Minimizing environmental impact
Why is prototyping important in service design?
Why is prototyping important in service design?
- To enforce design standards
- To visualize and test ideas (correct)
- To impress stakeholders
- To reduce project timelines
Which of the following is a key principle of service design?
Which of the following is a key principle of service design?
What is the role of prototyping in service design?
What is the role of prototyping in service design?
What is a common challenge in implementing service design methods?
What is a common challenge in implementing service design methods?
Flashcards
Service Design Benefit
Service Design Benefit
Improved customer satisfaction
Service Design Focus
Service Design Focus
Understanding customer needs
Prototyping Importance
Prototyping Importance
Visualizing & testing service ideas
Service Design Principle
Service Design Principle
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Prototyping Role
Prototyping Role
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Service Design Challenge
Service Design Challenge
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