Security Guard Diversity and Sensitivity Training Quiz

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What is the definition of culture?

The transmission of language, material objects, rituals, institutions and art from one generation to the next

The sum total of the ways of living built up by a group of human beings and transmitted from generation to another (correct)

The understanding of a particular ethnic group's values, traditions, and habits

The sum of attitudes, customs and beliefs that distinguishes one person from another

How do we become sensitive to culture?

By avoiding possible conflict from misunderstanding

By understanding a particular ethnic group's customs, language, and history

By being sensitive to a wide range of issues including values, traditions, habits, and attitudes (correct)

By showing willingness to understand a particular ethnic group

Why should the security guard be trained in diversity and sensitivity?

To show willingness to understand a particular ethnic group

To lead to better understanding between officers and the community they serve (correct)

To avoid possible conflict from misunderstanding

To receive an understanding of cultural awareness

What positive outcome does training in diversity and sensitivity have on dealing with ethnic groups?

Help serve a wide variety of ethnic and culturally diverse communities Signup and view all the answers

What can failing to deal with biases result in?

Injustice Signup and view all the answers

What does culture encompass?

Language, material objects, rituals, institutions, and art Signup and view all the answers

What does sensitivity to culture cover?

Willingness to show an understanding of a particular ethnic group's values, traditions, and habits Signup and view all the answers

What is the definition of discrimination?

The action or behaviour based on prejudiced attitudes, using physical differences to justify unfavourable treatment Signup and view all the answers

What is the definition of racism?

The systematic mistreatment of a group of persons on the basis of their race, skin colour, ethnic origin, nationality, or religion Signup and view all the answers

What is the definition of sexual orientation?

The right of an individual to relate sexually to persons of their choice Signup and view all the answers

What can lead to negative or positive feelings toward authority?

Past practice in the country of their origins Signup and view all the answers

What is the legislated responsibility regarding discriminatory behavior in employment related activities?

Everyone has a legislated responsibility to eliminate discriminatory behavior and practices from their employment related activities Signup and view all the answers