Podcast
Questions and Answers
Which of the following examples is NOT categorized as a technical control?
Which of the following examples is NOT categorized as a technical control?
What category of security control primarily focuses on procedural mechanisms?
What category of security control primarily focuses on procedural mechanisms?
Which of the following is an example of a physical security control?
Which of the following is an example of a physical security control?
Operational controls are mainly governed by which of the following?
Operational controls are mainly governed by which of the following?
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Which of the following statements correctly describes technical security controls?
Which of the following statements correctly describes technical security controls?
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What is the primary purpose of deterrent controls in security measures?
What is the primary purpose of deterrent controls in security measures?
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Which security control type specifically focuses on identifying past security events?
Which security control type specifically focuses on identifying past security events?
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In which scenario would compensating controls be most appropriately implemented?
In which scenario would compensating controls be most appropriately implemented?
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Which control type is characterized by its role in restoring systems to their normal state post-incident?
Which control type is characterized by its role in restoring systems to their normal state post-incident?
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What is the function of directive controls in a security framework?
What is the function of directive controls in a security framework?
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Which statement best describes preventive controls?
Which statement best describes preventive controls?
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Which of the following is a goal of preventive controls in security?
Which of the following is a goal of preventive controls in security?
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In which of the following ways do preventive controls differ from detective controls?
In which of the following ways do preventive controls differ from detective controls?
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What is the first step in conducting a gap analysis?
What is the first step in conducting a gap analysis?
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In a business gap analysis, which of the following is primarily evaluated?
In a business gap analysis, which of the following is primarily evaluated?
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What is typically outlined in a Plan of Action and Milestones (POA&M)?
What is typically outlined in a Plan of Action and Milestones (POA&M)?
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Which of the following best describes the purpose of conducting a gap analysis?
Which of the following best describes the purpose of conducting a gap analysis?
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Which type of gap analysis focuses on the technical infrastructure of an organization?
Which type of gap analysis focuses on the technical infrastructure of an organization?
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What is a primary function of the Control Plane in a Zero Trust architecture?
What is a primary function of the Control Plane in a Zero Trust architecture?
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Which of the following describes adaptive identity within the Control Plane?
Which of the following describes adaptive identity within the Control Plane?
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What is the purpose of threat scope reduction within the Zero Trust framework?
What is the purpose of threat scope reduction within the Zero Trust framework?
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Which component performs the action based on decisions made by a Policy Engine?
Which component performs the action based on decisions made by a Policy Engine?
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In a Zero Trust model, what is the role of the Policy Engine?
In a Zero Trust model, what is the role of the Policy Engine?
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What is meant by the term 'least privilege' in the context of Zero Trust?
What is meant by the term 'least privilege' in the context of Zero Trust?
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Which of the following is NOT a characteristic of the Data Plane in Zero Trust architecture?
Which of the following is NOT a characteristic of the Data Plane in Zero Trust architecture?
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What does the 'trust algorithm' used by Policy Engines evaluate?
What does the 'trust algorithm' used by Policy Engines evaluate?
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What is the role of the Policy Administrator in a Zero Trust architecture?
What is the role of the Policy Administrator in a Zero Trust architecture?
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Which component is primarily responsible for matching and enforcing security policies in a Zero Trust environment?
Which component is primarily responsible for matching and enforcing security policies in a Zero Trust environment?
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Implicit trust zones in the Data Plane allow what once a subject is authenticated?
Implicit trust zones in the Data Plane allow what once a subject is authenticated?
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In the Zero Trust model, what do subjects and systems refer to?
In the Zero Trust model, what do subjects and systems refer to?
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What is a primary function of a Policy Engine in Zero Trust access control?
What is a primary function of a Policy Engine in Zero Trust access control?
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What is the primary focus of policy-driven access control?
What is the primary focus of policy-driven access control?
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Which aspect of user access management does policy-driven access control primarily address?
Which aspect of user access management does policy-driven access control primarily address?
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What is the primary function of a honeypot in cybersecurity?
What is the primary function of a honeypot in cybersecurity?
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Which characteristic differentiates honeynets from honeypots?
Which characteristic differentiates honeynets from honeypots?
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How do honeyfiles primarily assist in cybersecurity efforts?
How do honeyfiles primarily assist in cybersecurity efforts?
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What is the primary role of honeytokens within an organization's security framework?
What is the primary role of honeytokens within an organization's security framework?
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Which statement accurately reflects the use of honeypots?
Which statement accurately reflects the use of honeypots?
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In what way do honeytokens function compared to traditional data in a database?
In what way do honeytokens function compared to traditional data in a database?
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Which of the following best describes a honeynet's purpose?
Which of the following best describes a honeynet's purpose?
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What type of data do honeyfiles usually contain?
What type of data do honeyfiles usually contain?
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What is the role of the Change Advisory Board (CAB) in the change management process?
What is the role of the Change Advisory Board (CAB) in the change management process?
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Which factor is essential for a successful impact analysis in change management?
Which factor is essential for a successful impact analysis in change management?
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What is the primary responsibility of the change owner in the change management process?
What is the primary responsibility of the change owner in the change management process?
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Which component is critical for minimizing disruption during change implementation?
Which component is critical for minimizing disruption during change implementation?
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Why is stakeholder involvement crucial in the change management process?
Why is stakeholder involvement crucial in the change management process?
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What is the purpose of testing results after a change is implemented?
What is the purpose of testing results after a change is implemented?
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What is a backout plan designed to do during the change management process?
What is a backout plan designed to do during the change management process?
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What is the primary benefit of having Standard Operating Procedures (SOPs) in the change management process?
What is the primary benefit of having Standard Operating Procedures (SOPs) in the change management process?
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What key factor ensures all proposed changes undergo a thorough evaluation before implementation?
What key factor ensures all proposed changes undergo a thorough evaluation before implementation?
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Which element is critical in the evaluation process of proposed changes to assess their impact on the organization?
Which element is critical in the evaluation process of proposed changes to assess their impact on the organization?
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Which group plays a significant role in providing insights and oversight for changes within an organization?
Which group plays a significant role in providing insights and oversight for changes within an organization?
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What is the primary purpose of version control in change management?
What is the primary purpose of version control in change management?
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How does proper documentation contribute to change management?
How does proper documentation contribute to change management?
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What is a key element in the continuous improvement process after implementing a change?
What is a key element in the continuous improvement process after implementing a change?
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Why are records of change requests and trouble tickets essential in change management?
Why are records of change requests and trouble tickets essential in change management?
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What is the appropriate approach to documenting changes during a network overhaul?
What is the appropriate approach to documenting changes during a network overhaul?
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What is a significant risk associated with making changes to legacy applications?
What is a significant risk associated with making changes to legacy applications?
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Why is it important to review both allow lists and deny lists when proposing changes?
Why is it important to review both allow lists and deny lists when proposing changes?
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What should be considered to minimize downtime during system changes?
What should be considered to minimize downtime during system changes?
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What is the primary reason for mapping dependencies before implementing changes?
What is the primary reason for mapping dependencies before implementing changes?
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What is a major implication of service and application restarts during changes?
What is a major implication of service and application restarts during changes?
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What is a critical action to take before implementing changes in a system to avoid disruptions?
What is a critical action to take before implementing changes in a system to avoid disruptions?
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Which element is essential for maintaining proper documentation in system architecture?
Which element is essential for maintaining proper documentation in system architecture?
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What must be thoroughly verified to prevent operational disruptions during system changes?
What must be thoroughly verified to prevent operational disruptions during system changes?
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Which aspect of change management primarily focuses on preventing operational issues?
Which aspect of change management primarily focuses on preventing operational issues?
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What is one of the primary goals when implementing restrictions on certain activities?
What is one of the primary goals when implementing restrictions on certain activities?
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Study Notes
Security Control Categories
- Security controls are categorized by their mechanism of action.
- There are four categories of security controls: technical, managerial, operational, and physical.
Technical Controls
- Technical controls enforce confidentiality, integrity, and availability in the digital space.
- Examples include firewall rules, access control lists, intrusion prevention systems, and encryption.
Managerial Controls
- Also called administrative controls.
- Focus on the strategic planning and governance of security.
- Examples include periodic risk assessments, security planning exercises, and incorporating security into change management, service acquisition, and project management practices.
Operational Controls
- Procedures and measures designed to protect data daily.
- Governed by internal processes and human actions.
- Examples include user access reviews, log monitoring, and vulnerability management.
Physical Controls
- Tangible, real-world measures taken to protect assets.
- Examples include fences, perimeter lighting, locks, fire suppression systems, and burglar alarms.
Preventive Controls
- Designed to stop security issues before they occur
- Examples include firewalls and encryption
Deterrent Controls
- Designed to discourage potential attackers from violating security policies
- Examples include vicious guard dogs and barbed wire fences
- Attackers will be less likely to attempt to breach security if they perceive greater risk or difficulty in doing so
Detective Controls
- Designed to identify security events that have already occurred
- Examples include intrusion detection systems
Corrective Controls
- Designed to remediate security issues that have already occurred
- Examples include restoring backups after a ransomware attack
Compensating Controls
- Designed to mitigate the risk associated with exceptions made to a security policy
- Used when primary security controls are not feasible or effective
Directive Controls
- Designed to guide, inform, or mandate actions
- Often rooted in policy or documentation
- Set the standards for behavior within an organization.
- Examples include policies and procedures
Technical Controls
- Technical controls are security measures implemented using technology.
Administrative Controls
- Administrative controls primarily focus on procedural mechanisms.
Physical Controls
- Physical security controls are tangible measures used to secure physical assets.
- A physical security control example is a security guard.
Operational Controls
- Operational controls are governed by organizational policies.
Technical Security Controls
- Technical security controls use technology to enforce security policies.
Deterrent Controls
- Deterrent controls are designed to discourage potential attackers.
Detective Controls
- Detective controls identify past security events.
Compensating Controls
- Compensating controls are used when existing controls are inadequate or unavailable.
- Compensating controls are most appropriately implemented when a system's primary controls are not in place or are ineffective.
Corrective Controls
- Corrective controls restore systems to their normal state after an incident.
Directive Controls
- Directive controls establish security guidelines and policies.
Preventive Controls
- Preventive controls are designed to prevent security incidents from occurring.
- Preventive controls aim to prevent unauthorized access or activity.
Difference between Detective and Preventive Controls
- Preventive controls focus on preventing threats, while detective controls identify incidents after they occur.
Importance of Preventive Controls
- Preventive controls are essential for security frameworks because they minimize the likelihood of security breaches.
Gap Analysis
- Gap analysis is a tool for evaluating the difference between an organization's current performance and its desired performance.
- Helps organizations improve operations, processes, performance, or security posture.
- It involves several steps:
- Defining the scope of the analysis.
- Gathering data on the organization's current state.
- Analyzing data to identify performance gaps.
- Developing a plan to bridge the gaps.
Types of Gap Analysis
- Technical gap analysis focuses on evaluating an organization's technical infrastructure, identifying shortcomings in utilizing security solutions.
- Business gap analysis evaluates an organization's business processes and identifies limitations in utilizing cloud-based solutions.
Plan of Action & Milestones
- POA&M (Plan of Action and Milestones) documents specific measures to address identified vulnerabilities.
- Involves allocating resources and establishing timelines for each remediation task.
Zero Trust Architecture
- Zero Trust security demands verification for every device, user, and transaction within a network, regardless of its origin.
- To create a Zero Trust architecture, two planes are used: Control Plane and Data Plane.
- The Control Plane defines, manages, and enforces access policies within an organization.
- The Data Plane ensures that these policies are executed properly.
Control Plane Components
- Adaptive Identity: Utilizes context-based authentication, considering factors like user location, device type, security, and configuration requirements.
- Threat Scope Reduction: Limits the blast radius of potential security breaches by using least privilege and identity-based network segmentation.
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Policy-Driven Access Control: Policies are enforced through Policy Engines and Policy Administrators.
- Policy Engines use rules and external systems (like threat intelligence, identity management, and SIEM) to make access decisions.
- Policy Administrators execute decisions made by the Policy Engine.
Data Plane Components
- Implicit Trust Zones: Allow access and movement once a subject is authenticated by a Zero Trust Policy Engine.
- Subjects and Systems: These are the devices and users seeking access.
- Policy Enforcement Points: Enforce access policies as defined by the Control Plane.
Zero Trust Access Control: Policy-Driven Approach
- Zero Trust security relies on policy-driven access control.
- Policy Engines use predefined policies to make access decisions.
- Policy decisions are enforced by the Policy Administrator and Policy Enforcement Points.
- The NIST model outlines the role of the Policy Administrator in executing decisions made by the Policy Engine.
- Implicit trust zones exist within the Data Plane, granting access and movement after successful authentication by a Zero Trust Policy Engine.
- Subjects and systems (subject/system) represent devices and users seeking access.
- Policy Enforcement Points align with the NIST description, enforcing access decisions based on policies.
Technical Controls
- Technical controls are security measures implemented through technology to help protect systems and data.
- Examples of technical controls: firewalls, intrusion detection systems (IDS), antivirus software, encryption.
Operational Controls
- Operational controls are security measures focusing on procedures, policies, and practices to ensure the effectiveness of security measures.
Physical Controls
- Physical controls are security measures that physically protect assets and resources.
- Examples of physical controls: locks, security guards, fences, surveillance systems.
Types of Security Controls
- Preventive controls aim to stop security incidents from occurring.
- Detective controls focus on identifying and reporting security incidents after they happen.
- Corrective controls aim to restore systems to their normal state after security incidents.
- Deterrent controls aim to discourage attackers.
- Compensating controls are alternative security measures used to replace or enhance existing controls.
- Directive controls outline the rules and regulations for security practices.
Gap Analysis
- Gap analysis identifies the differences between the desired security posture and the current state of security controls.
- The first step in conducting a gap analysis is determining the current state of security controls.
- Plan of Action and Milestones (POA&M) outlines the steps to address identified security gaps.
- Technical gap analysis focuses on IT infrastructure and systems.
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Purpose of gap analysis:
- Identify areas for improvement
- Determine the resources needed for remediation
- Ensure compliance with regulations
Zero Trust
- Zero Trust security model assumes no trust in users, systems, or devices, even on internal networks.
Components of Zero Trust
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Control Plane:
- Enforces security policies and access decisions
- Adaptive identity: adapts access based on user context and behavior.
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Policy Engine:
- Determines access permissions based on security policies
- Threat scope reduction: reduces the attack surface by limiting access.
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Data Plane:
- Carries out actions determined by the Policy Engine
Zero Trust Terminology
- Least privilege: Users and systems have access only to the resources they require.
- Trust Algorithm: evaluates the risk of each request based on user, device, and context.
- Policy Administrator: manages and updates security policies.
Policy-Driven Access Control
- Policy-driven access control relies on predefined security policies to grant or restrict access.
- Enforcement: The process of applying access rules based on the policy.
- User access management: The process of defining and implementing user access policies.
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Benefits of policy-driven access control:
- Increased security
- Reduced complexity
- Improved compliance
- Enhanced audit trails
- Role of user access policies: Defines the permissions of users based on their roles, responsibilities, and privileges.
Deception and Disruption Technologies
- Honeypots: Systems designed to appear vulnerable, but they are heavily monitored and document everything an attacker does.
- Honeynets: Networks of honeypots, providing a more convincing environment for observing complex attacks.
- Honeyfiles: Decoy files containing unique, detectable data left in areas attackers are likely to visit.
- Honeytokens: Fake data designed to attract attackers, allowing tracking of data access and movement.
Change Management Importance
- Strict approval is required for all changes.
- Change Advisory Board (CAB) provides insights, ownership, stakeholder involvement, and impact analysis during the approval process.
Change Approval and Assessment
- Organizational processes and procedures outline the steps for change approval.
- Assessment evaluates the value and potential disruptions of the change.
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Change Advisory Board (CAB):
- Composed of representatives from different parts of the organization.
- Evaluates proposed changes before approval.
- Assesses viability, impacts, and alignment with organizational objectives.
Change Owner
- Individual or team responsible for initiating the change request.
- Advocates for the change, detailing reasons, benefits, and challenges.
- Plays a key role in presenting the case for the change.
Stakeholders
- Individuals or teams with a vested interest in the proposed change.
- Directly impacted or involved in assessment and implementation.
- Consultation, feedback consideration, and concern resolution are essential.
- Technical, business, and end-user stakeholders need to be involved.
Impact Analysis
- Integral part of the Change Management process.
- Essential before implementing proposed changes.
- Assesses potential fallout, immediate effects, and long-term impacts.
- Identifies challenges and prepares to maximize benefits.
Key Aspects of the Change Management Process
-
Scheduled Maintenance Window:
- Designated timeframes for implementing changes.
- Reduces potential disruptions to daily operations.
- Allows flexibility for emergency changes.
-
Backout Plan:
- Pre-determined strategy for reverting systems to their original state.
- Ensures a quick return to normal operations in case of issues.
-
Testing the Results:
- Validates change success through tests on systems and operational processes after implementation.
- Ensures desired outcomes and identifies areas for further adjustments.
-
Standard Operating Procedures (SOPs):
- Detailed step-by-step instructions for specific tasks.
- Ensures consistency, efficiency, and reduces errors in change implementation.
Technical Controls
- A technical control is implemented using technology to secure systems.
- Examples include firewalls, intrusion detection systems, and encryption.
Operational Controls
- These are procedural mechanisms that dictate how security is managed by people within an organization.
Physical Controls
- These are physical measures to protect company assets such as data centers and sensitive information.
- Examples include locks, cameras, and guards.
Operational Controls
- They are primarily governed by policies, procedures, and guidelines.
Technical Security Controls
- These are security controls that are implemented using technology to protect systems and information.
- Examples include firewalls, intrusion detection systems, and encryption.
Deterrent Controls
- The primary purpose of deterrent controls is to dissuade attackers from attempting to compromise a system.
- They are designed to act as a visible deterrent to potential attackers.
Detective Controls
- Detective controls identify past security events.
- Some examples of detective controls include intrusion detection systems (IDS), log analysis, and security audits.
Compensating Controls
- Compensating controls are most appropriate when a standard security control cannot be implemented due to technical limitations or cost constraints.
- They provide an alternative method of mitigating a specific risk.
Recovery Controls
- Recovery controls are characterized by their role in restoring systems to their normal state after an incident.
- They aim to minimize downtime and data loss.
Directive Controls
- Directive controls establish rules and guidelines for how security policies should be implemented.
- They provide clear directives on how employees should behave and manage systems related to security.
Preventive Controls
- Preventive controls are used to prevent security incidents from occurring in the first place.
- Preventive controls include access controls, firewalls, and malware protection.
Preventive Control Goals
- One of the main goals of preventive controls in security is to mitigate risks before they can impact an organization.
Preventive vs Detective Controls
- Preventive controls are designed to stop incidents before they happen, while detective controls are used to identify and respond to incidents that have already occurred.
Gap Analysis
- The initial step in conducting a gap analysis is to define the desired security posture.
- This involves identifying security goals and objectives.
Business Gap Analysis
- In a business gap analysis, the current security practices versus the desired security posture are evaluated.
- This helps in identifying any gaps between the two and devising strategies to close those gaps.
Plan of Action and Milestones
- A POA&M typically outlines the actions and timelines required to address security vulnerabilities and improve the overall security posture of an organization.
Purpose of Gap Analysis
- The primary purpose of conducting a gap analysis is to identify discrepancies between the current security state and the desired security state within an organization.
Technical Infrastructure Gap Analysis
- A technical infrastructure gap analysis focuses on the security of an organization's technology-based infrastructure.
- It assesses the effectiveness of security controls and identifies potential vulnerabilities within the infrastructure.
Control Plane
- Within a Zero Trust architecture, the Control Plane determines who or what is authorized to access data or resources.
- It uses policies and rules to govern access decisions.
Adaptive Identity
- The concept of adaptive identity within the Control Plane refers to dynamically adjusting access permissions based on context and user behavior.
- It considers factors such as location, device, and user activity to grant or deny access.
Threat Scope Reduction
- In the Zero Trust framework, the main purpose of threat scope reduction is to minimize the impact of a security breach by limiting the reach of a compromised system.
- This involves restricting connections and access rights to only essential resources.
Data Plane
- The Data Plane carries out the actions based on the decisions made by the Policy Engine.
- It enforces the access control policies established by the Policy Engine.
Policy Engine
- The Policy Engine in a Zero Trust model determines whether a user or device should be granted access to a resource based on pre-defined policies.
- It also applies various security controls such as multi-factor authentication and encryption.
Least Privilege
- 'Least privilege' in Zero Trust means granting only the minimum necessary permissions to users and systems to perform their required tasks.
- This principle minimizes the potential harm that can be caused by a security breach.
Data Plane Characteristics
- The Data Plane in Zero Trust architecture is NOT characterized by policy enforcement.
- The Policy Engine is responsible for policy enforcement, while the Data Plane handles the execution of access decisions made by the Policy Engine.
Trust Algorithm
- The 'trust algorithm' used by Policy Engines evaluates the risk associated with a particular user or device attempting to access a resource.
- The algorithm assesses various factors such as user identity, location, device status, and network connectivity.
Policy Administrator
- The Policy Administrator in a Zero Trust architecture is responsible for creating and managing the access policies and controls within the Control Plane.
- They ensure that policies are aligned with the organization's security goals and make adjustments as needed.
Policy Enforcement
- The component primarily responsible for matching and enforcing security policies in a Zero Trust environment is the Policy Engine.
- It assesses the compliance of users and devices with defined policies, and applies appropriate controls to enforce access decisions.
Implicit Trust Zones
- Implicit trust zones in the Data Plane allow movement of certain user traffic to specific resources once the user is authenticated.
- This is a specific implementation detail within the Data Plane and is not necessarily a core concept of the Zero Trust principle.
Subjects & Systems
- In the Zero Trust model, subjects refer to users and systems, while systems refer to resources like apps, servers, and databases.
Policy Engine in Access Control
- A primary function of a Policy Engine in Zero Trust access control is to enforce access policies and determine which users or systems should be granted access to specific resources based on predefined rules.
- The Policy Engine plays a key role in securing resources in a Zero Trust environment.
Policy-Driven Access Control
- The primary focus of policy-driven access control is to ensure that users and systems have only the necessary access to resources based on predefined policies and roles.
- It promotes the principle of least privilege and strengthens security posture.
Access Management
- Policy-driven access control primarily addresses the aspect of authorization, which is the process of determining whether a user or system has permission to access a specific resource.
- It's a fundamental component of robust access management practices.
Honeypot Primary Function
- The primary function of a honeypot in cybersecurity is to entice and trap malicious actors, allowing security professionals to study their activities and techniques and develop better defenses.
Honeynets vs. Honeypots
- Honeynets differentiate from honeypots by being a collection of multiple interconnected honeypots that mimic a production environment.
- This broader infrastructure allows for more comprehensive monitoring of attacker behaviors and potential attacks.
Honeyfiles
- Honeyfiles primarily assist in cybersecurity efforts by acting as decoys or bait within a system.
- They lure attackers into accessing or interacting with them, revealing their intentions and providing valuable intelligence for security analysis.
Honeytokens
- Honeytokens within an organization's security framework act as hidden and uniquely identifiable data elements.
- They are designed to trigger alerts or track malicious activity when accessed or manipulated.
Honeypot Usage
- Honeypots are used to lure attackers into a controlled environment, allowing security professionals to monitor their activities and gather intelligence about their tactics.
- This information helps in developing countermeasures and improving an organization's overall security posture.
Honeytokens vs. Traditional Data
- Honeytokens function as a unique and identifiable form of data, often disguised as regular data, which is not valuable on its own.
- They are designed to be attractive to attackers while triggering alerts when accessed.
Honeynet Purpose
- A honeynet's primary purpose is to create a simulated environment that mimics a real production network, allowing attackers to target it and be analyzed without affecting legitimate systems.
- This provides a safe space to observe attacker behaviors and understand their tactics.
Honeyfile Data
- Honeyfiles usually contain artificial or decoy data.
- They are designed to seem appealing and provide valuable information about any attacker who attempts to access or interact with them.
Change Advisory Board (CAB)
- The Change Advisory Board (CAB) plays a crucial role in the overall change management process by providing review and approval for proposed changes.
- They assess the potential impact of changes on the organization, ensuring that risks are adequately addressed before implementation.
Impact Analysis Factor
- A successful impact analysis in change management depends on a thorough understanding of the potential impact of proposed changes on different aspects of the organization, such as business operations, systems, and user experience.
Change Owner Responsibility
- The change owner in the change management process is primarily responsible for managing the entire lifecycle of a change.
- This includes planning, implementation, monitoring, and communication throughout the change process.
Change Implementation Disruption Minimization
- Testing is critical for minimizing disruption during change implementation.
- Thorough testing helps identify and address any potential issues before the change is put into production.
Stakeholder Involvement
- Stakeholder involvement is crucial in the change management process because it ensures the needs and concerns of all involved parties are considered.
- This leads to a more successful change process that meets the requirements of the business.
Testing Results
- Testing results after a change is implemented is to ensure that the change has been implemented correctly and does not have unforeseen negative effects on the system or business.
Backout Plan
- A backout plan is designed to revert the system to its previous state if the implemented change causes problems or unexpected disruptions.
- It allows for rapid recovery in case of unforeseen issues.
Standard Operating Procedures (SOPs)
- Having Standard Operating Procedures (SOPs) in the change management process provides consistency and structure to the change process, ensuring that all changes are implemented in a standardized way.
- This reduces the risk of errors and promotes a more efficient change process.
Proposed Change Evaluation Key Factor
- A thorough impact analysis ensures all proposed changes undergo a thorough evaluation before implementation.
- This helps in identifying the potential impact of changes on the organization and making informed decisions about their implementation.
Proposed Change Evaluation Element
- Risk assessment is critical in the evaluation process of proposed changes to assess their impact on the organization.
- This helps in identifying potential risks associated with the change and developing mitigation strategies before implementation.
Insights & Oversight
- Change Advisory Board (CAB) members play a significant role in providing insights and oversight for changes within an organization.
- They bring together diverse perspectives and expertise to evaluate and approve proposed changes, ensuring that they align with the overall business goals and security posture.
Stakeholder Involvement Effectiveness
- Clear communication and active participation from all stakeholders enhance the effectiveness of the change management process.
- This ensures that everyone is informed and involved in the change, fostering a sense of ownership and commitment.
Overlooked Aspect in Poor Change Management
- A lack of proper documentation is most likely to be overlooked in a poor change management process, leading to failures or disruptions.
- Comprehensive documentation of changes, including their rationale, implementation steps, and testing results, is crucial for effective change management and troubleshooting.
Allow Lists and Deny Lists
- An Allow List specifies entities permitted to access a resource.
- A Deny List specifies entities that are prevented from accessing a resource.
- Both lists should be reviewed when proposing changes to ensure unintended access restrictions or grants are not implemented.
Restricted Activities
- Certain tasks are labeled as 'restricted' due to their impact on system health or security.
- Proposed changes should be verified for any restricted activities to prevent data breaches and operational disruptions.
Downtime
- Any change has the potential to cause downtime.
- The potential downtime should be estimated and its negative effects assessed against the benefits of the change.
- Changes should be scheduled during maintenance windows to minimize impacts on end users.
Service and Application Restarts
- Some changes require service or application restarts, like installing security patches.
- Restarting critical services can be disruptive, potentially causing data loss or backlog.
- The implications of restarts, especially for key servers, need to be considered.
Legacy Applications
- Legacy applications are older software or systems still in use due to functionality and user needs.
- They are less flexible and more sensitive to changes.
- Minor updates can lead to malfunctions or crashes, so assessing their compatibility is crucial.
Dependencies
- Interconnected systems create dependencies, where changes in one area affect others.
- Mapping dependencies is crucial before implementing changes to prevent cascading effects, outages, or disruptions in various parts of the network.
Documenting Changes
- Documenting changes provides a clear history of the what, when, and why for accountability and future reference.
Version Control
- Tracks and manages changes in documents, software, and other files.
- Allows multiple users to collaborate and revert to previous versions when needed.
- Ensures changes do not create chaos and helps track project evolution.
- Preserves past iterations and ensures continuity and stability.
Proper Documentation
- All accompanying documentation should be updated when implementing a change.
- Updates should reflect the implementation of the change, from minor configurations to major network overhauls.
- Key elements of proper documentation include updating diagrams, revising policies and procedures, and updating change requests and trouble tickets.
Continuous Improvement
- After implementing a change, the process and its success should be evaluated.
- Issues should be identified and policies and procedures revised to prevent recurrence.
- This emphasizes iterative process improvement to ensure smoother future changes.
- Learning from past mistakes improves change management practices.
Importance of Records
- Change requests and trouble tickets create a clear timeline of change actions.
- This informs stakeholders and provides a record of change history for future reference.
- Records are essential for communication and accountability in change management.
Technical Implications of Changes
- Restricted Activities: Certain tasks are labeled 'restricted' due to their potential impact on system health or security. Verifying proposed changes for any restricted activities is crucial.
- Data Breaches and Operational Disruptions: Understanding restrictions helps prevent data breaches and operational disruptions.
- Dependencies: Changes in one system can affect others due to interconnected systems.
- Mapping Dependencies: Mapping dependencies is critical before implementing changes to prevent cascading effects, outages, or disruptions in various parts of your network.
Key Elements of Proper Documentation
- Updated Diagrams: Updating diagrams provides a visual representation of the system architecture.
- Revised Policies and Procedures: Revising policies and procedures addresses identified issues or improvements.
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Description
Some questions about objectives exam point 1.0 to 1.3