Podcast
Questions and Answers
What ensures that one application does not impact another in ServiceNow?
What ensures that one application does not impact another in ServiceNow?
Which role must a developer have to create scoped applications in ServiceNow?
Which role must a developer have to create scoped applications in ServiceNow?
What happens to applications created before application scope was implemented?
What happens to applications created before application scope was implemented?
When should you choose to utilize global scope over scoped apps?
When should you choose to utilize global scope over scoped apps?
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Which statement is true regarding moving applications between scopes?
Which statement is true regarding moving applications between scopes?
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What does the publish capability allow in scoped apps?
What does the publish capability allow in scoped apps?
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What type of applications are generally found in global scope?
What type of applications are generally found in global scope?
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How do update sets work in comparison to scoped apps?
How do update sets work in comparison to scoped apps?
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What type of permission is necessary for applications to access functionality in a scoped app?
What type of permission is necessary for applications to access functionality in a scoped app?
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Which core services are available in scoped applications?
Which core services are available in scoped applications?
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What is necessary to access a function in a wrapper script from a scoped app?
What is necessary to access a function in a wrapper script from a scoped app?
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What should you do if you need to use a global artifact in a scoped app?
What should you do if you need to use a global artifact in a scoped app?
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Which of the following is a best practice when extending a global app?
Which of the following is a best practice when extending a global app?
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What is a challenge posed by using wrapper scripts in scoped apps?
What is a challenge posed by using wrapper scripts in scoped apps?
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What should be done when moving scoped apps from one instance to another?
What should be done when moving scoped apps from one instance to another?
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Why is documentation important in managing application changes?
Why is documentation important in managing application changes?
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What is a common mistake when trying to move applications from global scope to a scoped app?
What is a common mistake when trying to move applications from global scope to a scoped app?
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What is typically recommended when planning to use an API in a scoped app?
What is typically recommended when planning to use an API in a scoped app?
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What is the consequence of not documenting changes to global artifacts?
What is the consequence of not documenting changes to global artifacts?
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What happens when a wrapped artifact is defined in a scoped app?
What happens when a wrapped artifact is defined in a scoped app?
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What is the main purpose of Application Scope in scoped apps?
What is the main purpose of Application Scope in scoped apps?
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Which of the following is NOT mentioned as a feature of applications built on ServiceNow?
Which of the following is NOT mentioned as a feature of applications built on ServiceNow?
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What is a common example of a no-code application development on the Now Platform?
What is a common example of a no-code application development on the Now Platform?
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What types of application scopes are available within the Now Platform?
What types of application scopes are available within the Now Platform?
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Which of the following is true about creating new tables for applications on the Now Platform?
Which of the following is true about creating new tables for applications on the Now Platform?
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What are the typical inputs for applications built on ServiceNow?
What are the typical inputs for applications built on ServiceNow?
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Which skill level is sufficient for creating applications on the Now Platform?
Which skill level is sufficient for creating applications on the Now Platform?
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How does the Now Platform facilitate application workflows?
How does the Now Platform facilitate application workflows?
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What is a key characteristic of scoped apps?
What is a key characteristic of scoped apps?
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What is NOT a focus of the article regarding Application Scope?
What is NOT a focus of the article regarding Application Scope?
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Study Notes
Scoped Apps in ServiceNow
- Scoped apps (private application scope) are used to isolate application resources, preventing unintended modifications or conflicts between applications.
- Scoped apps are created for extending or modifying existing applications or creating entirely new ones.
- They are designed for easier management and change control during application development, deployment, and upgrade.
- Developers should use scoped apps to create new applications and extend existing applications.
- Existing applications can be modified, preventing unwanted impacts on other applications.
Application Scoping
- Scoped apps have a unique namespace, preventing access to artifacts from other apps unless explicit permission is given.
- This enforces isolation between different applications, ensuring development changes don't interfere with other applications.
- Global scope applications are shared resources, accessible to all application developers.
Scoped App Creation and Use
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Scoped apps are created using the Studio IDE.
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Any user with system administrator privileges can develop within a scoped app container.
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Any type of application can be scoped.
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Application scopes were introduced in March 2015 (Fuji release).
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Existing global applications can be made into scoped apps, but this is not a direct migration process.
Global Scope vs Scoped Apps
- When extending an existing global scope application, scope the changes if they impact a limited number of applications.
- New applications should be created as scoped apps for easier updates and easier upgrade processes.
- Any application built in global scope, can be built as a scoped app.
- Global artifacts need to be copied into the scoped app or marked as accessible.
Functionality and APIs
- All core Now Platform services (workflow, business rules, UI policies) work in scoped apps.
- Global artifacts (tables and scripts) marked accessible work with scoped apps.
- Certain out-of-the-box APIs might not work in scoped apps; refer to the API documentation.
- All custom apps built in global scope or before application scoping can still be utilized, but it may require rewriting of the application to make the application accessible under a scoped app.
Migration and Update Sets
- Moving apps between global and scoped app is not recommended, and tools don't exist for automated migration.
- Update sets work in scoped apps similar to global scope, but using the "publish" capability is recommended for moving scoped apps from one instance to another.
- Publish ensures dependencies are checked and provides an easy rollback by uninstalling and re-installing the previous deployment.
Challenges and Best Practices
- Global scope artifacts used in scoped apps need to be replicated or encapsulated (using script includes) for proper access.
- Proper documentation of changes is essential for easier analysis and upgrade management.
- Using publish, not update sets, is preferred for moving scoped apps.
- Avoid attempting to migrate applications between global and scoped scopes.
- Always check available APIs to ensure proper functionalities.
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Description
This quiz covers the concept of scoped applications in ServiceNow, focusing on how they prevent conflicts and ensure the integrity of application resources. Learn about the creation, management, and isolation provided by scoped apps to maintain development standards. Get insights into the importance of unique namespaces and the differences between scoped and global applications.