Salesforce Workflow and Process Builder Overview
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Questions and Answers

Which statement is true about a time-based workflow action scheduled to fire tomorrow if the criteria is no longer valid after updating the record today?

  • Nothing. The time-based workflow action will still display in the Time-Based Workflow Queue and will fire as originally scheduled tomorrow.
  • The time-based workflow action will be removed from the Time-Based Workflow Queue and will no longer display. (correct)
  • A confirmation window displays, prompting to remove or allow the action to remain.
  • Which actions can be performed immediately from a workflow rule? (Select 4)

  • Field Update (correct)
  • Validation Rule
  • Email Alert (correct)
  • Task Creation (correct)
  • Outbound Message (correct)
  • True or False: The Process Builder cannot be used to post a message to Chatter.

    False

    What tool would you use in Salesforce to access a visual diagram of a complex approval process?

    <p>Process Visualizer</p> Signup and view all the answers

    True or False: One of the available action types that can be performed in the Process Builder is Submit for Approval.

    <p>True</p> Signup and view all the answers

    Which of the following is a proper definition of the Time-Based Workflow Queue?

    <p>The Time-Based Workflow Queue displays pending actions in your org, along with the time that they are set to happen.</p> Signup and view all the answers

    Which actions cannot be performed via a Workflow Rule?

    <p>Create a Record</p> Signup and view all the answers

    Which Workflow Automation tool can create a custom Survey object record related to the Account each time a new Opportunity is won?

    <p>Process Builder</p> Signup and view all the answers

    Study Notes

    Time-Based Workflow Actions

    • If the criteria for a scheduled time-based workflow action become invalid after a record update, the action is automatically removed from the Time-Based Workflow Queue.
    • The Time-Based Workflow Queue displays pending actions with their scheduled times.

    Workflow Rule Actions

    • Four actions can be performed immediately from a workflow rule:
      • Outbound Message
      • Task Creation
      • Field Update
      • Email Alert
    • Validation rules do not directly associate with workflow rules, as they fire upon record save attempts.

    Chatter Integration

    • The Process Builder allows for posting messages to Chatter, which is one of its action types.

    Approval Process Visualization

    • The Process Visualizer is utilized to create a visual representation of an Approval Process, useful for documenting decisions and ensuring clarity among stakeholders.

    Process Builder Capabilities

    • The Process Builder can perform the "Submit for Approval" action, along with other actions like Apex, Create a Record, and Quick Actions.

    Time-Based Workflow Queue Definition

    • The Time-Based Workflow Queue is defined as a display of pending actions in an organization, showing when those actions are scheduled to occur.

    Workflow Rule Limitations

    • The action "Create a Record" cannot be performed using Workflow Rules; it is exclusive to the Process Builder.
    • Workflow Rules can perform field updates, email alerts, task creations, and outbound messages.
    • To create a new record (e.g., a custom Survey object) related to an existing record (like an Account linked to an Opportunity), the Process Builder is the appropriate tool, as it supports record creation through Action Types.

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    Description

    This quiz covers essential aspects of Salesforce's workflow actions and process builder capabilities. You'll explore time-based workflow actions, immediate workflow rule actions, Chatter integration, and approval process visualization. Test your understanding of these key functionalities to enhance your Salesforce skills.

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