9 Questions
Which two objects are required when configuring an optimization job?
Polygons
What two methods should Consultants recommend to ensure the service with each container can be handled independently for a universal container customer having issues with three containers at their site?
Add each asset to a separate work order line item. Create a service appointment for each line item.
How can Geolocation tracking for contractors be disabled?
Unchecked the collect service resources Geolocation history field in field service mobile settings
What should the Consultant do to meet the requirement of automatically associating certain parts and products to work orders based on the work to be performed?
Add product to the work order products related list on the work type object
When implementing service legal agreements (SLA) for work orders, which three considerations should the consultant take into account?
A new entitlement process requires selecting entitlement process type
How should a defective product be tracked in field service lightning, when a customer wants to return it instead of scheduling a service appointment?
Create return order and return order line item
How can the dispatcher ensure that the required resources are assigned to an issue when a technician reports that a team of people is required to resolve the issue upon arrival for the service appointment?
Create a new work order and assign a crew
What should be recommended by the consultant for technicians using the field service lightning mobile app to indicate when a service appointment is at risk?
Update the in-jeopardy field on the service appointment
How should a consultant provide access for technicians who report that they are unable to log in to the field service lightning mobile app, despite having the necessary licenses and permissions?
Check and update their field service lightning user profiles
Test your knowledge of Salesforce Spring 22 optimization job configuration. Identify the objects required for configuring an optimization job and methods for handling container service for a universal container customer.
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