Sales Refresher Quiz
5 Questions
2 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which of the following is the correct sequence of steps in CXP of the PEF process?

  • Lead - Qualify - Test Drive - Negotiate - Order - Won (correct)
  • Lead - Negotiate - Order - Won
  • Leads - Opportunity - Test Drive - Orders - Won
  • Enquiry - Gathering - Demonstration - Purchase - Take Order

    • What is the difference between Tasks and Events?

  • Tasks are follow-ups whereas events are appointments
  • Tasks are digital occasions whereas Events are physical
  • Both of the above (correct)
  • None of the above

    • What is the next step to do when creating a Test Drive via lead?

  • Update status to completed
  • Input Brand & Model
  • Both of the above (correct)
  • None of the above

    • What must you do to a lead in CXP if a customer went for a test drive?

    <p>Convert lead to opportunity</p> Signup and view all the answers

    What is the difference between Order Intake and Order Bank?

    <p>Order intake is orders submitted that month. Order Bank is all-time orders</p> Signup and view all the answers

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser