Podcast
Questions and Answers
What is the purpose of developing a suitable presentation for each client?
What is the purpose of developing a suitable presentation for each client?
- To impress prospects and trigger their interest in the offerings (correct)
- To minimize the interaction time with the client
- To speed up the sales process by rushing the client
- To showcase the product without focusing on the client
Which of the following is essential during the initial approach to a client?
Which of the following is essential during the initial approach to a client?
- Immediately discussing pricing options
- Displaying a variety of unrelated products
- Providing a detailed history of the company
- Making a strong first impression to spark interest (correct)
What should be the primary focus of a sales presentation?
What should be the primary focus of a sales presentation?
- Highlighting the pricing of various products
- Clearly communicating the product features and their benefits (correct)
- Discussing the operational aspects of the company
- Demonstrating how the product works in general
How should a salesperson respond to objections raised by a client?
How should a salesperson respond to objections raised by a client?
What is indicated by the trial close in the sales process?
What is indicated by the trial close in the sales process?
What common objection could a salesperson encounter regarding pricing?
What common objection could a salesperson encounter regarding pricing?
What is an effective strategy for keeping a client engaged during a presentation?
What is an effective strategy for keeping a client engaged during a presentation?
Which of the following actions should a salesperson avoid during the handling of objections?
Which of the following actions should a salesperson avoid during the handling of objections?
Which of the following methods can be used to approach a prospect effectively?
Which of the following methods can be used to approach a prospect effectively?
What is the primary purpose of a presentation in sales?
What is the primary purpose of a presentation in sales?
Which closing technique involves creating an urgent demand for the product?
Which closing technique involves creating an urgent demand for the product?
What should a salesperson do when a prospect raises objections during a presentation?
What should a salesperson do when a prospect raises objections during a presentation?
What are the key elements that guide first impressions when approaching a prospect?
What are the key elements that guide first impressions when approaching a prospect?
Which presentation method focuses on identifying customer needs?
Which presentation method focuses on identifying customer needs?
What is the purpose of prospecting in personal selling?
What is the purpose of prospecting in personal selling?
What is a critical step before following up with existing sales?
What is a critical step before following up with existing sales?
Which strategy is crucial in the preparation phase of personal selling?
Which strategy is crucial in the preparation phase of personal selling?
Which of the following steps is essential in establishing objectives during a sales call?
Which of the following steps is essential in establishing objectives during a sales call?
What is an essential skill during the presentation phase of personal selling?
What is an essential skill during the presentation phase of personal selling?
Which of the following best describes an effective sales approach?
Which of the following best describes an effective sales approach?
How should objections be handled during a sales interaction?
How should objections be handled during a sales interaction?
What defines a prospect in the context of personal selling?
What defines a prospect in the context of personal selling?
Which of the following is an example of technical selling?
Which of the following is an example of technical selling?
What differentiates B2B selling from B2C selling?
What differentiates B2B selling from B2C selling?
Flashcards
Presentation
Presentation
A sales presentation should engage the client, highlighting product features and benefits, and addressing client needs.
Approach
Approach
The initial contact with a potential customer, lasting about two minutes, focusing on a strong first impression, presenting product or addressing client need.
Handling objections
Handling objections
Addressing client concerns or questions about the product, services, or prices and finding solutions.
Closing the sale
Closing the sale
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Sales presentation
Sales presentation
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Client needs
Client needs
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Trial Close
Trial Close
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Objections
Objections
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Prospecting
Prospecting
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B2B
B2B
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B2C
B2C
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Push Strategy
Push Strategy
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Missionary Selling
Missionary Selling
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Inside-Order Taker
Inside-Order Taker
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Outside-Order Taker
Outside-Order Taker
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Technical Selling
Technical Selling
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Prospect File
Prospect File
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Sales Call Objectives
Sales Call Objectives
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Presentation Methods
Presentation Methods
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Approaching a Prospect
Approaching a Prospect
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Presentation Approach (Canned)
Presentation Approach (Canned)
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Presentation Approach (Needs Satisfaction)
Presentation Approach (Needs Satisfaction)
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Closing Techniques
Closing Techniques
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Study Notes
Block 1 Personal Selling and Sales Management
- BCOS-186 course
- Designed to teach personal selling and sales management concepts
- Block 1 introduces the concept of personal selling, salesmanship, sales management, and sales force
- Four units in this block
- Unit 1: Introduction to Personal Selling (personal selling concept, importance and challenges, types, roles)
- Unit 2: Salesmanship (meaning, importance, role, attributes of a good salesman, types)
- Unit 3: Sales Management (concept of sales management, salesmanship and sales management differences, latest trends)
- Unit 4: Sales Force Management (organizing sales, recruitment, selection, training, and compensation)
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