Sales Management and Ethics Quiz

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Questions and Answers

What does ethics in sales management focus on?

  • Promoting a culture of honesty and integrity
  • Conducting business in a responsible manner
  • Considering the best interests of customers and stakeholders
  • All of the above (correct)

Which of the following best describes sales management?

  • The process of achieving sales goals and objectives
  • The process of conducting business in an honest manner
  • The process of overseeing sales teams
  • The process of planning and directing sales activities (correct)

What is an important aspect of honesty and integrity in sales management?

  • Being truthful in communications
  • Avoiding deceptive tactics
  • Delivering on promises
  • All of the above (correct)

What is the customer-centric approach in ethical sales management?

<p>All of the above (D)</p> Signup and view all the answers

What does sales management prioritize?

<p>Achieving sales goals and objectives (A)</p> Signup and view all the answers

Sales management refers to the process of planning, directing, and overseeing the activities of a sales team to achieve specific sales goals and objectives.

<p>True (A)</p> Signup and view all the answers

Ethics in sales management refers to the moral principles and values that guide the behavior and decision-making of sales managers and their teams.

<p>True (A)</p> Signup and view all the answers

Ethical sales management focuses on conducting business in a dishonest and irresponsible manner.

<p>False (B)</p> Signup and view all the answers

Honesty and integrity are not important aspects of sales management.

<p>False (B)</p> Signup and view all the answers

Ethical sales management prioritizes the needs and interests of stakeholders above all else.

<p>False (B)</p> Signup and view all the answers

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Study Notes

Sales Management

  • Sales management is the process of planning, directing, and overseeing the activities of a sales team to achieve specific sales goals and objectives.

Ethics in Sales Management

  • Ethics in sales management refers to the moral principles and values that guide the behavior and decision-making of sales managers and their teams.
  • Focuses on conducting business in a honest and responsible manner.
  • Important aspects include honesty and integrity.

Customer-Centric Approach

  • Prioritizes the needs and interests of customers above all else.

Prioritization

  • Sales management prioritizes the needs and interests of customers and stakeholders.

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