Sales Forecasting Methods

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Questions and Answers

What is the primary role of a central person in the top-down approach to sales forecasting?

  • To conduct market tests and surveys.
  • To prepare an overall forecast for the entire firm. (correct)
  • To aggregate individual sales forecasts from different departments.
  • To analyze historical sales data exclusively.

Which of the following is a key characteristic of the bottom-up approach to sales forecasting?

  • It relies heavily on external market data only.
  • It is generally used in highly centralized firms.
  • The forecast is dictated by a single executive.
  • Each department creates its own sales forecast. (correct)

What is a significant limitation of using statistical methods for forecasting?

  • They are extremely useful for new products without historical data.
  • They assume the future will closely resemble the past. (correct)
  • They do not give accurate forecasts under stable market conditions.
  • They are not applicable in established firms with established products.

Which forecasting method is best suited for new-to-the-world, high-technology products?

<p>Analogy (B)</p> Signup and view all the answers

What is a major drawback of using market tests for forecasting?

<p>They can be expensive, and competitors might distort market conditions. (B)</p> Signup and view all the answers

Which of the following is an advantage of using observation as a method for estimating market potential?

<p>It accurately reflects what people actually do. (B)</p> Signup and view all the answers

What do the attitudinal changes in the adoption process refer to?

<p>Experiences of individuals from first hearing about a product until they adopt it. (A)</p> Signup and view all the answers

Which factor does NOT heavily influence the speed of the adoption process?

<p>Brand reputation (D)</p> Signup and view all the answers

What is a primary advantage of using surveys for estimating market potential?

<p>They can gather insights from many different groups of respondents. (B)</p> Signup and view all the answers

How can competitors undermine market tests?

<p>By deliberately distorting market conditions. (D)</p> Signup and view all the answers

In the Diffusion of Innovation Curve, which group is typically the LAST to adopt an innovation?

<p>Laggards and Non-adopters (A)</p> Signup and view all the answers

When would using someone's judgment be most accurate in market forecasting?

<p>When they have deep experience in the target market. (B)</p> Signup and view all the answers

What is the primary importance of knowing the size of the potential market in forecasting?

<p>It estimates market potential as a starting point for preparing a sales forecast. (C)</p> Signup and view all the answers

How could 'relative simplicity' in the adoption process be defined in the context of a new tech product?

<p>How easily potential users can understand and use the product. (D)</p> Signup and view all the answers

Which forecasting method is LEAST reliable when market dynamics are rapidly changing and historical data becomes obsolete?

<p>Statistical methods (D)</p> Signup and view all the answers

The 'Chain Ratio Method' is used in forecasting. What fundamental mathematical principle underlies this approach?

<p>Sequential multiplication (A)</p> Signup and view all the answers

What critical consideration should a marketer prioritize when leveraging the 'analogy' method for a completely novel product, to avoid significant forecast errors?

<p>Adjusting for differences in market and competitive conditions between the analogous and novel product. (C)</p> Signup and view all the answers

A firm is preparing to launch a disruptive technology. Which of the following would be the MOST effective strategy to accelerate the adoption process, specifically targeting the 'Early Adopters'?

<p>Exclusive partnerships with key opinion leaders and tech reviewers. (C)</p> Signup and view all the answers

Which cognitive bias poses the GREATEST threat to the accuracy and reliability of 'judgment' based forecasting, even among seasoned experts?

<p>Confirmation bias (C)</p> Signup and view all the answers

You're tasked with forecasting the market potential for a niche, artisanal coffee bean. Traditional forecasting methods prove inadequate due to lack of historical data and comparable products. What unorthodox approach might yield valuable insights?

<p>Analyzing social media sentiment patterns and purchase intentions within online coffee enthusiast communities. (A)</p> Signup and view all the answers

Flashcards

Market Potential Estimate

An estimation of the possible sales for a product or service within a specific market.

Sales Forecast

A prediction of future sales, usually for a defined period. Two common approaches are top-down and bottom-up.

Top-Down Approach

A forecasting approach where a central figure creates an overall forecast.

Bottom-Up Approach

A forecasting approach where individual parts of a firm create their own sales forecasts, which are then combined.

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Statistical Methods in Sales Forecasting

Using math to identify patterns in historical data to predict future sales.

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Observation Method

Examining current actions to forecast demand, grounded in real-world behavior.

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Surveys in Forecasting

Gathering opinions to predict sales. Surveys can reach many people and do not require a history of data.

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Analogy Method

Creating a comparison to a similar product in order to to predict the sales of a new product.

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Judgment Forecasting

Using expertise to predict sales.

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Market Tests

Testing the viability of product and market together.

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Adoption Process

The process of how a person comes to adopt a new product including changes towards said product.

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Chain Ratio Method

A mathematical approach to forecasting that involves multiplying a base number by a chain of related percentages or fractions to arrive at a forecast.

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Brand or Category Indices

Indicators that measure the performance of a specific brand or product category relative to the overall market or a benchmark.

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Diffusion of Innovation Curve

The visual representation of how new products and ideas spread through a population over time, categorizing adopters into groups like innovators, early adopters, and laggards.

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Study Notes

  • Knowing the size of the potential market is important for forecasters
  • Market potential estimate serves as a starting point for preparing a sales forecast

Sales Forecasting Approaches

  • Two main approaches to prepare a sales forecast: top-down and bottom-up
  • A central person is in charge of preparing a top-down sales forecast
  • Each part of the firm prepares its own sales forecasts using the bottom-up approach
  • Bottom-up sales forecasts are aggregated to create a forecast for the firm as a whole
  • Bottom-up sales forecasts are common in decentralized firms

Methods for Estimating Market Potential and Forecasting Sales

  • Statistical methods can be used to estimate market potential and forecast sales
  • Observation can be used to estimate market potential and forecast sales
  • Surveys can be used to estimate market potential and forecast sales
  • Analogy can be used to estimate market potential and forecast sales
  • Judgement can be used to estimate market potential and forecast sales
  • Market tests can be used to estimate market potential and forecast sales

Statistical Methods

  • These are useful in established firms for established products
  • These are likely to result in a more accurate forecast in stable market conditions
  • These assume the future will resemble the past
  • These require history to be effective
  • These are not useful for new products without a history

Observation

  • This is based on what people actually do, rather than what they say they will do
  • This is typically not possible for new-to-the-world products
  • This requires prior examples to observe

Surveys

  • Many different groups of respondents can be surveyed
  • These do not require history or prior examples
  • What people say is not always what they do (responses can be inaccurate)
  • People may not be knowledgeable, but may still provide opinions
  • What people imagine about a product concept may not be what is delivered

Analogy

  • It does not require history nor prior examples
  • It is best for new product forecasting where statistical methods or observations aren't possible
  • It is useful for new-to-the-world high-technology products
  • The proposed new product is never exactly like that to which the analogy is drawn
  • Market and competitive conditions may differ considerably from when the product was launched

Judgement

  • Those with sufficient forecasting experience in a market they know well, may be accurate
  • It is often difficult to defend forecasts against evidence-based methods when the two are different

Market Tests

  • This forecasting method is closest to the true market
  • It is expensive to conduct the tests
  • Competitors can deliberately distort market conditions to invalidate the test

Forecasting Mathematics

  • Chain ratio method can entail forecast mathematics
  • Brand or category indices

The Adoption Process

  • Involves the attitudinal changes individuals experience from hearing about a new product to adopting it

The Adoption Process - Speed Factors

  • Process depends on Risk
  • Process depends on Relative advantage
  • Process depends on Relative simplicity
  • Process depends on Compatibility with current ideas and behavior
  • Process depends on Ease of small-scale trial
  • Process depends on Ease of communication of benefits

Diffusion of Innovation Curve

  • Innovators = 2.5%
  • Early Adopters = 13.5%
  • Early Majority = 34%
  • Late Majority = 34%
  • Laggards and Non-adopters = 16%

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