Sales Call Conclusion Strategies
10 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary purpose of concluding a call with a prospect?

  • To schedule a follow-up call without a specific agenda
  • To provide additional product information
  • To establish what's gonna happen next and when (correct)
  • To gather feedback on the call
  • Why is it important to confirm the next steps during a call?

  • To provide a summary of the call
  • To clarify expectations and avoid miscommunication (correct)
  • To convince the prospect to make a purchase
  • To ensure the prospect remembers the call
  • What should you do when concluding a call with a prospect?

  • Discuss additional sales strategies
  • Provide a demo of a product feature
  • Open your calendar and schedule a follow-up meeting (correct)
  • Ask for a referral
  • Why is it important to ask for a prospect's direct line or cell phone number?

    <p>To text a reminder about the next meeting</p> Signup and view all the answers

    What is the benefit of having a checklist when concluding a call?

    <p>To avoid forgetting important tasks</p> Signup and view all the answers

    During a sales call, establishing what's going to happen next and when is not crucial.

    <p>False</p> Signup and view all the answers

    A direct line or cell phone number is not necessary to request from a prospect during a call.

    <p>False</p> Signup and view all the answers

    Having a checklist is only necessary for sales calls, not internal meetings.

    <p>False</p> Signup and view all the answers

    Confirming the next steps during a call is only necessary for new leads, not existing customers.

    <p>False</p> Signup and view all the answers

    Closing out a call without establishing what's going to happen next and when is acceptable.

    <p>False</p> Signup and view all the answers

    More Like This

    Mastering Cold Calling
    5 questions
    Sales Strategy and Training at Company Шаф
    10 questions
    Account Planning and Sales Strategy
    6 questions
    Use Quizgecko on...
    Browser
    Browser