Podcast
Questions and Answers
What is the primary purpose of concluding a call with a prospect?
What is the primary purpose of concluding a call with a prospect?
- To schedule a follow-up call without a specific agenda
- To provide additional product information
- To establish what's gonna happen next and when (correct)
- To gather feedback on the call
Why is it important to confirm the next steps during a call?
Why is it important to confirm the next steps during a call?
- To provide a summary of the call
- To clarify expectations and avoid miscommunication (correct)
- To convince the prospect to make a purchase
- To ensure the prospect remembers the call
What should you do when concluding a call with a prospect?
What should you do when concluding a call with a prospect?
- Discuss additional sales strategies
- Provide a demo of a product feature
- Open your calendar and schedule a follow-up meeting (correct)
- Ask for a referral
Why is it important to ask for a prospect's direct line or cell phone number?
Why is it important to ask for a prospect's direct line or cell phone number?
What is the benefit of having a checklist when concluding a call?
What is the benefit of having a checklist when concluding a call?
During a sales call, establishing what's going to happen next and when is not crucial.
During a sales call, establishing what's going to happen next and when is not crucial.
A direct line or cell phone number is not necessary to request from a prospect during a call.
A direct line or cell phone number is not necessary to request from a prospect during a call.
Having a checklist is only necessary for sales calls, not internal meetings.
Having a checklist is only necessary for sales calls, not internal meetings.
Confirming the next steps during a call is only necessary for new leads, not existing customers.
Confirming the next steps during a call is only necessary for new leads, not existing customers.
Closing out a call without establishing what's going to happen next and when is acceptable.
Closing out a call without establishing what's going to happen next and when is acceptable.
