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Questions and Answers
What is the term for the act of reaching out to customers or prospects?
What is the term for the act of reaching out to customers or prospects?
- Outbound (correct)
- Inbound
- Uptrend
- Downstream
What is the opposite of outbound?
What is the opposite of outbound?
- Downward
- Outbound
- Inbound (correct)
- Upward
What is an example of an outbound action?
What is an example of an outbound action?
- Initiating a sales call (correct)
- Analyzing website traffic
- Responding to a customer inquiry
- Processing a customer order
What is the purpose of outbound?
What is the purpose of outbound?
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What type of business activity is outbound an example of?
What type of business activity is outbound an example of?
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Study Notes
Outbound and Inbound
- The act of reaching out to customers or prospects is called outbound.
- The opposite of outbound is inbound, which refers to customers or prospects reaching out to a business.
Outbound Actions and Purpose
- An example of an outbound action is cold calling, where a salesperson makes an unsolicited call to a potential customer.
- The purpose of outbound is to initiate contact with potential customers, generate leads, and ultimately drive sales.
Business Activity
- Outbound is an example of a proactive business activity, where a company takes the initiative to reach out to potential customers to promote its products or services.
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Description
Test your knowledge of outbound sales and marketing concepts, including the definition, opposite, and purpose of outbound activities.
