Sales and Business Development Quiz

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What is emphasized as key in the speaker's approach to sales and business development?

Focusing on aggressive marketing tactics

Expanding the product line constantly

Offering the lowest prices in the market

Building strong relationships with customers (correct)

What is highlighted as crucial for maintaining good customer relationships?

Expanding the product range without customer feedback

Pushing for immediate sales without considering customer needs

Being transparent and setting correct expectations (correct)

Offering discounts on every purchase

What does the speaker mention as essential for addressing customer concerns effectively?

Ignoring customer feedback to avoid complications

Being empathetic and understanding the customer's position (correct)

Blaming the customer for any issues that arise

Delaying responses to customer inquiries

What does the speaker imply about the significance of customer feedback?

It is crucial for identifying and fixing issues Signup and view all the answers

What did the admissions professor tell Marcus about sales?

Everyone is in sales Signup and view all the answers

What does Marcus emphasize as a key to having a great sales and business development team?

Being confident and present Signup and view all the answers

What was one example of knowledge that fresh edge leverages?

Electronic point of sale and social media Signup and view all the answers

What did Marcus do when the restaurant was about to run out of ice?

Called a warehouse and arranged for ice delivery Signup and view all the answers

What does Marcus believe everyone needs to have for the experience they are delivering?

Confidence in the organization and culture Signup and view all the answers

What did Marcus do after detecting tension at the restaurant?

Arranged for ice delivery Signup and view all the answers

What did Marcus say when the restaurant owner asked about the cost of the ice?

There's no charge Signup and view all the answers

What did Marcus emphasize as a tool in their arsenal to build confidence and sales?

Printing and emailing product information to customers Signup and view all the answers

Sales and Business Development Quiz

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Questions and Answers

What is emphasized as key in the speaker's approach to sales and business development?

What is highlighted as crucial for maintaining good customer relationships?

What does the speaker mention as essential for addressing customer concerns effectively?

What does the speaker imply about the significance of customer feedback?

What did the admissions professor tell Marcus about sales?

What does Marcus emphasize as a key to having a great sales and business development team?

What was one example of knowledge that fresh edge leverages?

What did Marcus do when the restaurant was about to run out of ice?

What does Marcus believe everyone needs to have for the experience they are delivering?

What did Marcus do after detecting tension at the restaurant?

What did Marcus say when the restaurant owner asked about the cost of the ice?

What did Marcus emphasize as a tool in their arsenal to build confidence and sales?

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