Recent Lessons

Show all results for ""

Feature Overview

Ace your exams with our all-in-one platform for creating and sharing quizzes and tests.

Quizzes

Create quizzes and tests automatically from your content using AI.

Flashcards

Automatically turn your notes into digital flashcards.

Share, Export & Embed

Share with classmates or export to Excel and your learning management system.

Stats & Reporting

Auto-grading quizzes and tests with detailed stats and reports.

Mobile Apps

The smarter way to study – wherever you are.

Pricing

Search...

12 Questions

0 Views

Sales and Business Development Quiz

Choose a study mode

Play Quiz

Study Flashcards

Spaced Repetition

Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What did Pete Piazza emphasize about the customer?

The customer is the king of the market

The customer is not going to change your menu tonight (correct)

The customer's opinion is not important

The customer is always right

Why does the speaker emphasize the need for transparency with the customer?

To set correct expectations about quality and delivery time (correct)

To confuse the customer about the business operations

To avoid sharing too much information with the customer

To build a sense of mystery around the products

What does the speaker imply by 'We are only as good as that last delivery'?

The business is only as good as its latest performance (correct)

The business does not rely on customer feedback

Previous deliveries have no impact on the business

Consistency is not important in the business

Why does the speaker stress the importance of being customer obsessed?

To ensure constant communication with the customer Signup and view all the answers

What did the admissions professor tell Marcus when he said he didn't want to be in sales?

Everyone is in sales Signup and view all the answers

What did Marcus lack at the time when it came to selling?

Confidence Signup and view all the answers

What is one example of knowledge that Fresh Edge leverages for building confidence and sales?

Electronic point of sale and social media Signup and view all the answers

What did Marcus do when he found out the restaurant was about to run out of ice?

Called a warehouse and arranged for ice delivery Signup and view all the answers

What did Marcus emphasize as the keys to having a great sales and business development team?

Being confident and present Signup and view all the answers

What did Marcus use as an example of competence that can come from different things?

Experience, time, and product knowledge Signup and view all the answers

What did Marcus do after detecting tension at the restaurant?

Arranged for the delivery of ice to the restaurant Signup and view all the answers

What did Marcus tell the owner of the restaurant about the cost of the ice?

There's no charge Signup and view all the answers