Safety Management Systems: An Overview

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Questions and Answers

In the context of modern industrial accident causation, what is the role of human error?

  • The last link in a chain of multiple, interrelated causes. (correct)
  • A significant but easily preventable factor.
  • The primary cause of most accidents.
  • Irrelevant when organizational safety is robust.

A safety management system (SMS) primarily focuses on reacting to accidents after they occur.

False (B)

What term describes an accident where most of the contributing factors are within the control of an organization?

organisational accident

The traditional safety approach relied on a safety officer with limited ______ to enforce changes.

<p>authority</p> Signup and view all the answers

Match the following concepts with their approach to safety:

<p>System Safety = Designing safety into systems, focusing on technical aspects. Human Factors = Optimizing the relationship between people and the work environment, considering human error. Business Management = Integrating safety with financial considerations, measuring safety investments.</p> Signup and view all the answers

What principle regarding accountability is central to the Safety Management System (SMS) philosophy?

<p>Responsibility and accountability for safety should reside within the management structure. (B)</p> Signup and view all the answers

The 'fly-fix-fly' approach to aviation safety is considered a modern, proactive safety strategy.

<p>False (B)</p> Signup and view all the answers

What is the underlying premise of 'safety by design' in system safety?

<p>Safety is intentionally built into the system from the start.</p> Signup and view all the answers

System safety views the human operator primarily as a ______ to safety.

<p>liability</p> Signup and view all the answers

Match each intervention strategy with its appropriate description.

<p>Design for Minimum Risk = Eliminating hazards through design. Incorporate Safety Devices = Include designs to automatically prevent mishaps. Provide Warning Devices = Alert personnel to safety concerns in time for action. Develop Procedures and Training = Instruct personnel on how to control safety concerns.</p> Signup and view all the answers

According to the principles of Human Factors, what is the role of human error in safety investigations?

<p>A symptom of deeper systemic issues. (C)</p> Signup and view all the answers

Business management practices in aviation safety primarily aim to eliminate the need for safety investments.

<p>False (B)</p> Signup and view all the answers

What concept led to the development of organization-specific data acquisition in safety management?

<p>&quot;You cannot manage what you cannot measure&quot;</p> Signup and view all the answers

Before SMS, safety interventions typically progressed along ______ tracks.

<p>parallel</p> Signup and view all the answers

Match each intervention strategy with its area of focus:

<p>System Safety = Application to technical systems. Human Factors = Application to socio-technical systems. Business Management = Measuring effectiveness and return on investment.</p> Signup and view all the answers

What is the primary goal of safety management?

<p>To minimize the consequences of events, should something go wrong. (B)</p> Signup and view all the answers

Safety management systems are essentially the same as Quality Management Systems (QMS).

<p>False (B)</p> Signup and view all the answers

In a metaphor describing SMS, what part of the system do staff represent?

<p>eyes and ears</p> Signup and view all the answers

Organizations adopt SMS due to three main imperatives: ethical, legal and ______.

<p>financial</p> Signup and view all the answers

Match the following benefit with the description:

<p>Moral Obligation = The desire to keep employees from harm. Legal/Regulatory Compliance = Meeting required standards and demonstrating due diligence. Cost Reduction = Reducing costs and losses from incidents. Employee Relations = Demonstrates that a safe operation is important.</p> Signup and view all the answers

What are the '3 C's' of leadership that are critical for successful SMS implementation?

<p>Commitment, Cognisance, and Competence. (A)</p> Signup and view all the answers

SMS documentation includes appointment of key safety personnel.

<p>True (A)</p> Signup and view all the answers

What is the written foundation of an organization's safety management system called?

<p>Safety Management Policy</p> Signup and view all the answers

The Safety Risk Management component involves both proactive and reactive risk management, through employee safety reporting and ______.

<p>investigations</p> Signup and view all the answers

Match the components of SMS with its element:

<p>Safety Risk Management = Hazard Identification Safety Assurance = Continuous Improvement of SMS Safety Promotion = Training and Education</p> Signup and view all the answers

For an SMS implementation to be effective, what element must the accountable executive possess?

<p>Ultimate authority to manage and allocate resources for SMS implementation. (B)</p> Signup and view all the answers

An SMS should only be applicable to selected departments with high-risk activities.

<p>False (B)</p> Signup and view all the answers

What type of analysis compares existing safety management processes with the requirements of an SMS framework?

<p>GAP analysis</p> Signup and view all the answers

Safety objectives should be based on the ______ associated with operational activities.

<p>risks</p> Signup and view all the answers

Match the reporting type with the description:

<p>Non-Reprisal Reporting = Promotes a just culture when reporting. Mandatory Reporting = Incidents must be reported for legal reasons. Voluntary Reporting = Additional reporting of possible/minor incidents that may be missed via other reporting methods.</p> Signup and view all the answers

What is the critical first step in managing safety within an organization that's implementing an SMS?

<p>Hazard identification and risk mitigation. (D)</p> Signup and view all the answers

When assessing risk, the consequence of a hazard can only induce one factor/risk.

<p>False (B)</p> Signup and view all the answers

When making go/no-go decisions, which factor should be considered in risk assessment?

<p>the magnitude of risk</p> Signup and view all the answers

Changes would imply impact on level of ______, the change management process should be applied

<p>safety</p> Signup and view all the answers

Match the step with Emergency Response Plan (ERP):

<p>Coordination of ERPs = Ensures continuous improvement of the systems Establish Reporting Requirements = Encourages every member to report Follow up Reporting = Feedback to person(s) for improvement. Incident/action feedback = Analyze feedback for further improvement.</p> Signup and view all the answers

What is the primary focus of safety assurance within an SMS?

<p>Monitoring whether the SMS is operating as expected. (B)</p> Signup and view all the answers

Gathering Data for performance measuring only comes from incident reporting.

<p>False (B)</p> Signup and view all the answers

What is the purpose of undertaking inspection activities?

<p>To identify and eliminate any sub-standard performance</p> Signup and view all the answers

A ______ is a periodic independent assessment to ensure the SMS complies with effective standards

<p>system audit</p> Signup and view all the answers

Match the principle to describe why audits are being done?

<p>Diligence = Exhibit due judgement and judgement. Confidentiality = To ensure what was found remains reliable. Integrity = Be professional. Objectivity = Should not be related to activity doing review.</p> Signup and view all the answers

Flashcards

Safety Management System (SMS)

A business-like approach to safety which systematically manages risks to avoid accidents and improve productivity.

System Safety

An engineering discipline focused on 'designing' safety into technical systems across their entire lifecycle.

Human Factors

A multidisciplinary field optimizing the relationship between people and their operational environment.

Direct Costs

Directly related to and incurred when an accident occurs

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Why Adopt SMS

Moral, ethical or legal obligation

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Due diligence

A legal phrase referring to a person's duty to take reasonably practicable actions to protect the well-being of others

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SMS Benefits

An SMS gives it control over its safety risks by many potential benefits.

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Critical Elements in SMS

Commitment, cognisance, and competence.

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Key safety policy

Management commitment and responsibility, Safety accountabilities, Appointment of key safety personnel, Coordination of emergency response planning and SMS documentation

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Identify Executive

SMS Implementation requires identifying the SMS accountable executive

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SMS Gap Analysis

The main function of the initial phase is the compares the service provider's existing safety management processes and procedures with requirements contained in the SMS framework

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Incident Reporting/Investigation

Process performed to obtain information on actual or potential safety deficiencies, correct and learn from deficiencies in a timely fashion.

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Coordination of emergency response planning

This process ensures continuous improvement of the systems and procedures contained within the plan

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Safety Assurance

Verifying the safety performance of your organisation that the SMS is operating as expected.

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Risk Profile

Used to formulate safety objectives and goals measure the effectiveness of the hazard mitigations listed on the risk profile

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Safety Surveys

A way to determine the health of safety culture.

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The SMS Audit

Audit assesses if processes/procedures are operating effectively to achieve safety objectives.

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Independence

Auditors should be independent of the tasks, functions or operations being audited.

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audit categories

the audit team is looking for evidence of compliance, conformity, and effectiveness, when evidence has no findings.

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Key to SMS Success

Positively promoting safety throughout your organization will demonstrate and enhance management's visibility and commitment to safety.

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Training

Establish training requirements clearly and to establish target audiences

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Safety communications

Share safety information, create awareness about the SMS and provide an avenue to gather feedback from your audience for the continuous improvement of the programme and safety.

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Training programmme

This needs to be established to ensure all relevant staff members are current in all aspects of safety as required

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Study Notes

  • The study notes are structured under main points, and follow the natural document order

Introduction to Safety Management Systems

  • Industrial accidents are multiple, interrelated, and not solely due to human error
  • Addressing organizational accident factors improves organizational safety
  • The "organizational accident" term emerged in the 1990s due to accidents originating from organizational issues
  • A systems approach to safety management is the most efficient workplace safety method, using a safety management system (SMS)
  • Safety management prevents accidents/injuries and minimizes risks using principles, frameworks, and processes
  • SMS is a structured approach to managing safety risks with goal setting, planning, and performance measurement
  • SMS integrates into an organization's culture, anticipating/addressing safety concerns and improving safety/efficiency in accidents
  • Safety management systems incorporate basic safety processes into an organization's management, not regulatory oversight

Historical Perspective to The Development of SMS

Traditional Safety Approach

  • Relied on a safety officer or department separate from operations, reporting to the CEO or COO
  • Safety officer/department lacked authority to make safety changes; effectiveness depended on persuasion

Safety Management System Philosophy

  • Requires retaining safety responsibility/accountability within the management structure
  • Senior management is responsible for safety, necessitating an 'accountable executive' with financial control
  • Aims to ensure authority and accountability coexist

System Safety

  • In 1961, President Kennedy proposed landing a man on the Moon safely by the end of the decade, demonstrating ambitious goals
  • Early space exploration in the 1950s used a "fly-fix-fly" approach, fixing aircraft design after mishaps
  • President Kennedy's call led to "system safety," a shift toward safer technology design/manufacturing in the aerospace industry
  • A formal/proactive approach to design/manufacturing led to major aerospace milestones
  • System safety, an engineering discipline, "designs" safety into technical systems throughout their lifecycle
  • System safety contributed to aerospace advancement and became aviation's safety textbook
  • System safety expanded across industries, with hazard/risk/mishap notions becoming legacies

System Safety Intervention

  • Involves a four-step architecture based that is based on hierarchical order:
    • Design of minimum risk - removing the safety concern via design
    • If unable, incorporate safety devices to automatically prevents them from mishaps
    • Provide warning devices to allow personnel to address concerns
    • If unable, develop procedures and training for better control

Human Factors

  • By the late 1970s, diminishing returns in safety through design occurred, leading to concern about human error in aviation was gaining traction
  • Human Factors, originating from ergonomics after WWII, became central to aviation safety in the 1980s-2000s
  • It then expanded across transportation industries
  • Human Factors aims to optimize the relationship between people and the operational environment through integrating science and systems engineering
  • It was a scientific approach that aimed at optimizing operational human performance

Human Factors Convergence

  • Includes converging disciplines:
    • Ergonomics for human-centered design
    • Systems engineering for system component integration
    • Physiology for managing human performance factors like fatigue
    • Psychology, focusing on organizational/cognitive aspects

Business Management

  • Integration of business management forced the safety community into soul-searching and re-evaluation of long-established safety dogma.
  • The Aviation Deregulation. Act of 1978, signed by President Jimmy Carter, introduced the notion of a free market into commercial aviation
  • The Integration of business management revolved around the need to manage data acquisitions
  • Notions such as you cannot measure what you do not manage was introduced
  • Which led organizations specific data acquisitions during data operations

Truths and Misconceptions of SMS

  • Managing safety involves managing safety risks to prevent bad occurrences, minimizing consequences, and controlling risk to an acceptable level
  • It can help identify potential risks, implement actions, and assess control effectiveness
  • SMS changes how an org operates by managing risks during operations and improving operations effectiveness by underpinning and providing a structure
  • SMS isn't a quality management systems, but has similar tasks by managing risks and setting targets
  • Staff familiar with QMS are familiar with feedback and reporting.
  • It is vital for implementing and sustaining SMS.
  • SMS isn't a manual, database, or reporting, but a management tool integrated into business processes that shape critical thinking

Why Use a Safety Management System

  • Recent research has revealed that organisations committed to safety achieve success through a strong SMS
  • Organizations are adopting SMS due to three main imperatives: ethical, legal and financial.
  • Morally, the legislation places employers to ensure safe work
  • Legally, regulatory laws demand safe work standards,
  • Financially, they reduce costs.
  • Organization benefit with, control over safety risks.

Potential Benefits

  • Improves aviation, oil and gas, and mining management
  • Provides and maintains a clear approach for safe operations that can be communicated to others and staff
  • Creates a positive safety culture
  • Reduces operational inefficiencies
  • Improves reputation

Building Safety Management System

  • Three elements to consider for management initiatives: commitment. cognisance and competence

SMS Leadership roles

  • Leaders need the will to make safety management tools during commercial pressures
  • Leaders must understand the nature of managing for safety
  • Understanding are properly applying management policy

Components of Safety Management System

  • Frameworks for SMS include four main components and twelve elements, as the minimum requirements for an SMS:
    • Safety policy and objectives
    • Safety accountability
    • Appointment of key safety personnel
    • Coordination of emergency response planning
    • SMS documentation
    • Safety risk management
    • Active hazard identification
    • Risk assessment and mitigation
    • Safety assurance
    • Safety performance monitoring and measurement
    • The management of change
    • Continuous improvement of the SMS Safety promotion
  • Training and education
  • Safety communication
  • These all provide interrelationships for effective control

4.6.1 Safety Policy and Objectives

  • The Safety Management Policy is the written foundation of an organisation's safety management system.
  • it's implemented in practice through the Safety Management Policy Statement, formally endorsed by the Accountable Executive, encompassing five elements:
    • Management commitment and responsibility
    • Safety accountability
    • Appointment of key safety personnel
    • Coordination of emergency response planning
    • SMS documentation

Safety Risk Management

  • It is compromised of the tools, activities, and processes an org uses to analize and identify risk
  • Enables examining causes and mitigation
  • includes the use of employee safety reporting and investigations of as comprehensive as necessary for the size and complexity of the organization.
  • Has two elements:
    • Hazard Identification
    • Safety risk assessment and mitigation

4.6.3 Safety Assurance

  • Ensures mitigations are implemented, adhered to, sufficient and effective, and addressing potential threats and hazards
  • Reviews data are determined by risk assessments
  • Ensures effective SMS meetings to meets performance targets

4.6.4 Safety Promotion

  • Demonstrates Safety Promotion Provides executive management's visibility and commitment to safety leadership
  • Creates communication through trainings
  • categorized into:
    • training
    • safety

Implementing SMS in Steps

  • Divide implementation into:
    • Step 1 - Establish a safety management framework
    • Step 2 - Implement safety risk management
    • Step 3 - Evaluate achievements through safety assurance
    • Step 4 - Support continuous improvement through safety promotion

Practical Implementation of SMS - Step 1 (Plan)

  • Establish a safety management framework

2.1 Responsibility Framework

  • Managemet is to adopt safety protocols
  • Enforcing the all safety policies and procedures
  • Manual must be responsible

2.2 SMS Implementation

It requires steps- the four phase approach

  • Implementation flow Establishment of basic plan and assignment of responsibilities Development of safety management process Establishment of safety risk management process Improvement of safety management system

2.2.1 Establishment of Basic Plan and Responsibilities

  • Has the objective requires how SMS are required will integrate and be meet into organization’s control systems framework including accountabilities
  • During 12 month phase
  • Organization need a the SMS Executive
  • This person needs the authority to implement the system

Establish an Implementation Team

  • Team with representatives division and departments
  • The executive should appoint a manager
  • That manager must understand management with functional operational actives

Define and Determine Scope

  • Determine Activities and divide within departments and divide which SMS which will be applicable

GAP Analysis Implementation

  • The SMS teams initial will come with a “JUST CULTURE”
  • Compare procedures with the SMS requirements framework
  • GAP analysis aids Development of an SMS Implementation Process
  • The processes must address implement the SMS fully

2.2.2 Development of Safety Management Process

  • Objective is to implement and processes safety management consolidation into SMS of organizations
  • Includes the Safety Objectives. and Policy.

Non-reprisal reporting policy - Management is to improve Just Culture an environment which open in communication for hazard

2.2.3 Establishment Of The Safety Managment

The objective is to establish a safety-risk management process that is designed in proactive an assertive an assure proactively that any safety risk management and control within defined risk management of principles

Step Includes

  • Developing The Safety risk management process
  • Building Risks That are relevant to Organization processes the SMS menu
  • Identifying current potential hazard scenarios personnel property equipment and etc
  • Asessing Each hazard and the likelihood that consequences will occur
  • Monitor Acceptable To Be Well within And the safety The Performance criteria The Step Also Includes

Ensuring Risk Management all Divisions structure Ensure Risk And the assistant is initiation when and where you will need to the risk the Management process identified Ensure risk assessing Supplies Technical managerial skills to Identify and control hazards throughout the life cycle of a project Programe Activity Establishing an an system that is is for mandatory and And report Establishing Data To collecting Process processing Analysis safety analysis report Developed by An Agreement to an oversight authority perform indicators in performance safety targets

Formal Process change manage of this processes show the past systems operation change

Risk Mitigation And Change Procedures impacts before Implementing New safe And this is aviation operation complete to

The Point That Safety and Managment

  • is and SMS Is collect data is it by analyze the data that can accident data damages and insurance claims
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  • Indentify Non conformance police's that you will use Evaluate that the SMS is is and

Safety Data Collection

  • Manage Research That's Design Trend and to Safety Data To It data show Trends Safety
  • It also should
  • build

Practical Implementation

  • safety related Has The Organization objective what to assess And appropriate mitigation contact services is it to • Process element is this to four

Management of Change

• Is process mitigation relationship • Incident reporting It is potential to fashion

Steps Below in Sequence

• Hazard Is mitigation risk first to Safety my assessing hazards I'm developing mitigation Is a system process pro activity and mitigate the related

  • 3 Reporting And Invesatigation

• This process Is performed The Fashion

3.3.1 Reporting Requirement

  • The must make commitment I the operator to keep and you will be with protected and be possible for episode the safety for it To be safety And Be
  • I it is to be an offer to any to any

Collecting the Report Includes Not Limited to

  • phone contact
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